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Certification & Training

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June 14, 2017 - Industry News

Harkins to Return as Compliance Summit Emcee

Robert Harkins of AGWS has signed on to once again serve as the event’s master of ceremonies.

June 14, 2017 - Industry News

Industry Summit, Best Training Day Ever Join Forces

The next edition of ‘The Best Training Day Ever’ will be held as part of Industry Summit in Dallas this fall.

June 13, 2017 - Industry News

F&I Trainer Shaka Dyson Bringing F&I 20 Group to F&I Think Tank 2017

F&I trainer Shaka Dyson is bringing his F&I 20 Group to Dallas for F&I Think Tank 2017. The ‘record-breaking’ F&I trainer will also participate in two panel discussions, including F&I Think Tank’s stump the pro-like Shark Tank.

Tags: F&I manager, F&I process, F&I Think Tank, F&I training, Industry Summit, objection handling

June 8, 2017 - Industry News

NADA Launches New Digital Collection of Archives

As part of its 100th anniversary, the National Automobile Dealers Association has partnered with the Hagley Museum and Library, a Smithsonian affiliate, to create a digital collection of historic publications, press releases, photographs, video and other collateral.

June 8, 2017 - Industry News

F&I Think Tank Heads to Dallas With Arroyo at the Helm

F&I and Showroom’s Gregory Arroyo will chair the 20 Group-like event, which will close out Industry Summit 2017 on Sept. 14. This year’s theme: ‘Making F&I Great Again.’

Tags: Career Advice, F&I director, F&I manager, F&I process, F&I products, F&I Think Tank, F&I training, Industry Summit

June 7, 2017 - Industry News

Crisorio, Kamal to Chair 2017 Compliance Summit

UDS’s Brian Crisorio and Auto Dealer Today’s Tariq Kamal will serve as co-show chairs for this year’s Compliance Summit.

Tags: auto finance, compliance, Compliance Summit, F&I manager, F&I office, Industry Summit

June 7, 2017 - Industry News

American Financial Receives Multiple Dealers’ Choice Awards

American Financial & Automotive Services earned awards in five categories in the 2017 Dealers’ Choice Awards.

June 6, 2017 - Industry News

Securethics Launches Communication and Conflict Management Training Program

The new program was designed to reduce auto dealership turnover by at least 5% in 12 months.

June 5, 2017 - Industry News

UDS Earns Top Honors in Dealers’ Choice Awards

The income development company earned a Diamond award in F&I Training and Platinum in the Compliance Training category of Auto Dealer Today’s 2017 Dealers’ Choice Awards, which are voted on by dealers and dealership personnel.

Tags: Auto Dealer Today, compliance, Dealers' Choice Awards, F&I training, UDS

May 23, 2017 - Industry News

ADT Announces 2017 Dealers’ Choice Awards Winners

Auto Dealer Today named the winners of the 13th annual Dealers’ Choice Awards.

April 12, 2017 - Industry News

Survey: Dealers Overestimating Customer Trust

The results of a survey of 400 dealers at the NADA convention indicate many dealers are overestimating customer trust, their sales team’s product knowledge, and the need to offer discounts.

April 10, 2017 - Industry News

American Financial's F&I University Now Offers F&I Compliance Certification

The income development company has partnered with Automotive Compliance Education LLC to provide its dealer customers with a new F&I compliance certification program, which will be offered through the firm's F&I University.

Tags: American Financial & Automotive Services, Automotive Compliance Education, compliance, F&I training, F&I University

March 20, 2017 - Industry News

AUL Corp. Releases 2017 F&I Training Schedule

The warranty and vehicle service contract provider released its 2017 F&I training schedule, which includes a three-day live course that will cover compliance, objecting handing, sales-to-F&I turnovers, and menu selling. It will be led by Kirk Manzo, director of global training for Assurant’s Vehicle Protection Services group.

Tags: F&I manager, F&I products, F&I sales, F&I training, F&I Turnover

March 20, 2017 - Industry News

ACE Certifies American Financial Agents

Automotive Compliance Education (ACE) and American Financial & Automotive Services partnered to certify American Financial’s entire agent roster.

February 23, 2017 - Industry News

Dallas Compliance Summit Set to Break Attendance, Certification Records

Organizers of Compliance Summit say an 'unprecedented' response to the announcement that the next event will be held alongside Industry Summit at the Gaylord Texan in Grapevine, Texas, all but guarantees the Sept. 11, 2017, event will set new marks for attendance and Automotive Compliance Specialist certification.

Tags: Automotive Compliance Specialist, Compliance Summit, Gil Van Over, Industry Summit, Jim Ganther

February 22, 2017 - Industry News

EFG Launches Multimedia Compliance Platform

The company today announced the launch of Common Sense Compliance, a platform designed to break through the legalese of automotive compliance with practical and actionable information. The platform will feature a video series and podcast hosted by Steve Roennau, the company’s vice president of compliance.

Tags: compliance, EFG Companies, F&I manager, Steve Roennau

February 7, 2017 - Industry News

Rico Glover to Speak at NYC Event

ADT contributor Rico Glover and his team from Bryan Honda will deliver a presentation on dealership digital marketing in New York City next month.

February 3, 2017 - Industry News

President Trump Orders Review of Dodd-Frank

President Donald Trump took his first step toward making good on his promise to dismantle the Dodd-Frank Wall Street Reform and Consumer Protection Act, signing on Friday an executive order directing the secretary of the Treasury to review the 2010 financial oversight law.

Tags: Consumer Financial Protection Bureau, Dodd-Frank Act, Donald Trump, Richard Cordray

January 27, 2017 - Industry News

Industry Summit 2017: Big Value in Big D

Industry Summit moves to Dallas in September for its biggest annual event yet. It is scheduled for Sept. 11–14, 2017, at the Gaylord Texan in Grapevine, Texas.

January 26, 2017 - Industry News

RoadVantage Teams With The Academy on New Training Initiative

The Academy is led by F&I trainer Tony Dupaquier. The program includes workshops for personnel at all levels within F&I and sales operations, and is designed with today’s internet-educated shoppers in mind.

Tags: digital retailing, F&I manager, F&I training, Garret Lacour, Internet Shopper, RoadVantage, The Academy, Tony Dupaquier

January 19, 2017 - Industry News

Compliance Summit Returns to Texas in September

Held alongside Industry Summit for the second consecutive year, Compliance Summit will include one full day of compliance education for dealers, managers, and sales and F&I professionals. An onsite certification courtesy of Automotive Compliance Education (ACE) will be available to all attendees the following day.

Tags: auto finance, Best Training Day Ever, compliance, Compliance Summit, F&I training, Industry Summit

January 12, 2017 - Industry News

EPA Accuses FCA of Excess Diesel Emissions

The U.S. Environmental Protection Agency has accused Fiat Chrysler Automobiles of failing to disclose engine management software that increased air pollution in 104,000 diesel-powered Ram 1500 trucks and Jeep Grand Cherokee SUVs in the 2014 to 2016 model years. FCA officials say the software shouldn’t be considered a defeat device.

Tags: Autotrader, emissions, Environmental Protection Agency, Fiat Chrysler, Volkswagen

January 12, 2017 - Industry News

NCM, The Rawls Group Announce Leadership and Succession Program

The two firms will debut at NADA 2017 the new NCM-Rawls Dealer Executive Program, a 10-month leadership development curriculum on succession planning and leadership.

Tags: dealer, NCM Associates, Succession Planning, The Rawls Group, training

November 29, 2016 - Industry News

Judge Blocks Labor Department’s New Overtime Pay Rule

The department’s rule to extend mandatory overtime pay was set to take effect this Thursday. It is now on hold after a federal judge agreed last week with 21 states and more than 50 business groups that the rule was unlawful and granted their motion for a nationwide injunction.

Tags: employment, Fair Labor Standards Act, U.S. Department of Labor

November 14, 2016 - Industry News

Zachary Hughes Joins American Guardian’s Central Atlantic Sales Team

Hughes joins the F&I product provider’s field team as assistant vice president of sales for the central Atlantic states, which includes Ohio, Tennessee, South Carolina, and Virginia.

Tags: American Guardian Warranty Services, F&I product provider, F&I products