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Certification & Training

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February 18, 2016 - Industry News

Top F&I Trainers Headed to F&I Think Tank

Celebrated F&I trainers Luis Garcia, Gerry Gould and Rick McCormick will join forces at F&I Think Tank to lead Shark Tank, a 20 Group-like session that will allow attendees to get answers to troublesome customer objections, deal situations and departmental issues.

Tags: Dealer Summit, F&I Think Tank, F&I Tip of the Week, F&I training, Gerry Gould, Luis Garcia, Reahard & Associates, Rick McCormick, United Development Systems

February 18, 2016 - Industry News

Serra Chevrolet Bartlett Becomes a MOTOR TREND Certified Dealer

The dealership becomes the exclusive MOTOR TREND Certified Dealer in Memphis, Tenn. The operation was selected because of its history of excellent customer reviews and outstanding service, official said.

Tags: Certified Pre-Owned, pre-owned, Vehicle Sales

February 16, 2016 - Industry News

Group 1's U.S. F&I Operations Stays Above $1,500 Per Copy in Q4

Group 1 Automotive's U.S. F&I operations realized a 4% increase in F&I profit per retail unit, with the group's per-copy average settling in at $1,525 in 2015's end-of-year quarter.

Tags: F&I manager, F&I products, Group 1 Automotive, PRU, PVR

February 16, 2016 - Industry News

Charlie Robinson to Keynote F&I Think Tank at Dealer Summit

Organizers of Dealer Summit announced that Charlie Robinson, president and COO of the Resource Automotive division at The Warranty Group, will deliver the keynote address for F&I Think Tank.

Tags: Charlie Robinson, Dealer Summit, F&I managers, F&I products, F&I Think Tank, F&I training, Resource Automotive, The Warranty Group

February 16, 2016 - Industry News

Merchants Named a 2016 Dealer of the Year by DealerRater

Dealer review site DealerRater named Merchants Auto a 2016 Dealer of the Year, a title given to less than 0.1% of the more than 41,000 dealers in the DealerRater network.

Tags: Award, Customer Reviews, Dealerrater

February 16, 2016 - Industry News

CNA National's Participation Programs Return $40 Million to Dealers in 2015

CNA National Warranty Corp. (CNAN) announced this week it returned more than $40 million to dealers through its various participation plans in 2015, bringing the total amount of money the firm has returned to dealers since its founding to more than $370 million

Tags: CNA National, Controlled Foreign Corp., distribution, Noncontrolled Foreign Corp.

February 11, 2016 - Industry News

Carfax: 47 Million Vehicles in U.S. Have Unfixed Recall Issues

Owners of SUVs and minivans have a higher likelihood of having an unfixed recall issue on their vehicle, as do those living in Texas, Mississippi, Alaska, Utah or West Virginia, according to Carfax.

Tags: Carfax, Carfax Report, Recall, vehicle recall

February 9, 2016 - Industry News

JM Family Enterprises Announces Four Senior-Level Promotions

Rajeev Ravindran was named CIO, while Hank Grooms was appointed vice president of marketing and field operations for Southeast Toyota Distributors. Additionally, Ed Brown will now serve as group vice president of operations, while Jonna Sherry was promoted to vice president of sales and marketing for World Omni.

Tags: JM Family, leadership, Promotions, Vice President

February 9, 2016 - Industry News

VisionMenu Celebrates Econtracting Milestone

Econtracting through VisionMenu has grown from a few thousand contracts per month to more than 20,000 in January, and the company expects similar growth throughout the year.

Tags: contracts, econtracting, e-contracting, VisionMenu Inc.

February 9, 2016 - Industry News

GWC Warranty Releases New Website Design

GWC Warranty's newly redesigned website is now live. It features simple-to-navigate content designed for dealers and customers alike. It also provides owners of GWC products with a dealer locator, and allows them to easily look up coverage, among other features.

Tags: GWC Warranty Corporation, Redesign, Website

February 8, 2016 - Industry News

Fighter Pilot Bruce Bright to Keynote Dealer Summit

Organizers of Dealer Summit have announced that Lt. Col. Bruce Bright, USMC (Ret.) will deliver a motivational keynote address at the event, which will be held May 3–5, 2016, at the Sheraton Tampa Riverwalk Hotel.

Tags: Dealer Summit, Randy Crisorio, United Development Systems

February 4, 2016 - Industry News

AutoNation’s F&I Operations Posts $1,538 Per-Copy Average for 2015

AutoNation’s F&I operations, or what the group refers to as Customer Financial Services, lived above $1,500 in F&I gross profit per vehicle retailed (PVR) in 2015, with the business unit’s full-year revenues rising by $100.5 million from 2014.

Tags: AutoNation, F&I manager, F&I operations, F&I products, PVR

February 4, 2016 - Industry News

AFIP Online Training Now on LightSpeed

The Association of Finance & Insurance Professionals has partnered with LightSpeed, an interactive virtual training system provider, to host its online certification program

Tags: AFIP, F&I training, LightSpeed

February 3, 2016 - Industry News

Toyota Motor Credit Agrees to Lower Markup Caps to Settle CFPB Allegations

The three-year standoff between Toyota Motor Credit, the Justice Department and the CFPB is over, with the captive agreeing to pay up to $21.9 million in restitution to minority borrowers the regulators allege were overcharged on their auto loans. The captive also agreed to lower its dealer markup caps.

Tags: Auto Loans, CFPB, Consumer Financial Protection Bureau, dealer markups, dealer participation, Department of Justice, pricing discrimination, rate markup, Toyota Motor Credit Corp

February 2, 2016 - Industry News

F&I Think Tank Adds Top Compliance Experts

Six of the industry’s top compliance experts will be at the Sheraton Tampa Riverwalk Hotel to lead a 20 Group-like session on compliance. Aside from fielding questions from attendees, the group will tackle some pervasive regulatory myths surrounding the F&I office.

Tags: CFPB, compliance, David Robertson, FTC, Jim Ganther, Karen Klees, Michael Tuno, NADA, Randy Henrick, Robert Harkins

February 2, 2016 - Industry News

J.D. Power/LMC: Snow Storm Slows But Doesn’t Stop Car Sales in January

The two firms expect January total light-vehicle sales to total 1.1 million units, while the January SAAR is expected to have reached 16.8 million units. LMC Automotive said its sales forecast for 2016 remains at 17.8 million units.

Tags: fleet sales, J.D. Power, January sales, LMC Automotive, Retail Sales, SAAR

January 26, 2016 - Industry News

Goebel to Pull Triple Duty at Dealer Summit

Organizers of Dealer Summit have announced that Greg Goebel will lead three of the eight sessions dedicated to special finance at Dealer Summit, which will be held May 3–5, 2016, at the Sheraton Tampa Riverwalk Hotel.

Tags: Dealer Summit, DealerStrong, F&I Think Tank, Greg Goebel, special finance

January 26, 2016 - Industry News

2011 F&Idol Winner Joins F&I Think Tank Roster

G.P. Anderson offers a few words after winning the 2011 F&Idol contest.

G.P. Anderson will be one of the featured presenters at F&I Think Tank, a one-day event that will precede Dealer Summit 2016 on Tuesday, May 3, at the Sheraton Tampa Riverwalk Hotel.

Tags: Dealer Summit, F&I manager, F&I products, F&I Think Tank, F&I training, F&Idol, Gregory Paul Anderson, Thielen Motors

January 22, 2016 - Industry News

F&I Trainer Gould Added to Dealer Summit Roster

Organizers of Dealer Summit announced that Gerry Gould, director of training for United Development Systems Inc. (UDS), will lead a session dedicated to F&I product sales at the event, which will be held May 3–5, 2016, at the Sheraton Tampa Riverwalk Hotel.

Tags: Dealer Summit, F&I Think Tank, F&I training, Gerry Gould, UDS, United Development Systems

January 15, 2016 - Industry News

Dealer Summit 2016 to Host F&I Think Tank

The one-day preshow event was created in partnership with Ethical F&I Managers, a more than 5,000-member Facebook group created by F&I and Showroom’s ‘Mad’ Marv Eleazer. It’s scheduled for Tuesday, May 3, at the Sheraton Tampa Riverwalk Hotel.

Tags: Dealer Summit, F&I manager, F&I process, F&I products, F&I Think Tank, Mad Marv, objection handling

January 13, 2016 - Industry News

Judge Denies TrueCar’s Motion to Dismiss Dealer Lawsuit

A U.S. District judge denied TrueCar’s request to dismiss the lawsuit filed by 162 non-TrueCar dealers last March, but he did throw out four of the complaint’s six claims that the vehicle-buying site violated federal and New York laws by engaging in false and misleading advertising.

Tags: Bellavia Blatt, Leonard Bellavia, TrueCar

January 8, 2016 - Industry News

Registration Open for Dealer Summit 2016

Organizers of Dealer Summit announced that registration is now open for the event, which is scheduled for May 3–5, 2016, at the Sheraton Tampa Riverwalk Hotel.

Tags: compliance, Dealer Summit, DealerStrong, digital marketing, Greg Goebel, Jim Ziegler, lead conversion, reinsurance, sales, special finance

January 6, 2016 - Industry News

Goebel, Ziegler to Headline Dealer Summit

Organizers of Dealer Summit announced that Greg Goebel and Jim Ziegler will speak at the 2016 event, which will be held May 3–5 at the Sheraton Tampa Riverwalk Hotel.

Tags: Dealer Summit, dealers, DealerStrong, Greg Goebel, Jim Ziegler, Zieger Supersystems

January 4, 2016 - Industry News

US Equity Advantage Adds Financial Services for AutoPayPlus Customers

US Equity Advantage has made available a new financial planning tool kit for AutoPayPlus customers. According to the company, the new toolkit will assist customers who are looking to automate their bill payments, organize their finances, monitor their credit, and create a budget and savings plan for the future.

Tags: Finance, Millenials, US Equity Advantage

December 10, 2015 - Industry News

Dealer Group to Build State-of-the-Art Showrooms on New York City's Auto Row

BNF Automotive Group has signed a 25-year lease for 265,000 square feet of space in the heart of New York City's Auto Row to build showrooms and service facilities for Jaguar Land Rover Manhattan, Infiniti of Manhattan and Nissan of Manhattan.

Tags: BNF Automotive Group, Infiniti, Jaguar, Land Rover, Nissan