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Certification & Training

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November 16, 2015 - Industry News

House to Vote on CFPB-Altering Bill This Week

Aside from rescinding the CFPB’s guidance on dealer participation, the legislation would add a few steps to the bureau’s guidance-writing activities.

Tags: CFPB, dealer markups, dealer participation, H.R. 1737, NADA

November 16, 2015 - Industry News

Larry H. Miller Management Corp. Announces Board of Directors

The appointment of the new board follows the company’s March 2015 announcement of a new corporate structure and a nationwide search for board members with executive experience outside the Miller organization.

Tags: Greg Miller, Larry H. Miller Dealerships

November 12, 2015 - Industry News

JM Family Names Ron Coombs CFO

Coombs, a 10-year member of JM Family’s executive management team, was named senior vice president and CFO, a role in which he will oversee the company’s financial operations.

Tags: JM Family, JM&A Group, Ron Coombs, World Omni Financial Corp.

November 4, 2015 - Industry News

GWC Warranty Earns Two 2015 Automotive Communication Awards

The F&I product provider’s Accelerate blog and ‘Behind the Wheel’ dealer story series took top honors in the best business-to-business blog and best ‘Business Use of a YouTube Video’ categories, respectively.

Tags: Automotive Communications Awards, F&I product provider, F&I products, GWC Warranty Corporation, Used-Vehicle Service Contracts

November 3, 2015 - Industry News

AutoNation Posts $146 Q3 Increase in F&I Per-Copy Average

The group averaged $1,549 in F&I profit per vehicle retailed in the third quarter. Company officials noted that new-vehicle PVRs from self-generated sales, including F&I contributions, were about $800 higher than new-vehicle PVRs from sales generated by third-party lead providers.

Tags: AutoNation, Quarterly Earnings, Third Quarter, TrueCar

November 2, 2015 - Industry News

New eBook Looks at Dealership Cyber Threats

Helion Automotive Technologies has released a free e-book that looks at the growing number of cyber-attacks on U.S. auto dealerships.

Tags: Cyber Security, dealer information security, Helion Technologies

October 29, 2015 - Industry News

Asbury Realizes $28 Increase in Q3 F&I PVR

Training, improving the performance of the group’s bottom-third producers and increased product penetration were drivers of the group’s Q3 per-copy increase, which stood at $1,362.

Tags: Asbury Automotive, F&I manager, F&I products, F&I profit per vehicle retailed, PRU, PVR

October 27, 2015 - Industry News

Auto/Mate Offers A Resource for Better Hiring Practices

Auto/Mate Dealership Systems has released a free e-book designed to help dealerships minimize employee turnover and improve hiring practices.

Tags: Auto/Mate, employee retention, hiring, turnover

October 22, 2015 - Industry News

GM Financial’s Role as GM Captive Expanding in November

GM Financial's role as GM's captive will expand in early November with Ally's removal from the automaker's loan subvention programs.

October 13, 2015 - Industry News

SouthwestRe Rolls Out Multi-Guard Protection

The F&I product provider’s new all-in-one service contract brings together road-hazard protection, paintless dent repair, windshield repair and more.

Tags: paintless dent removal, Road Hazard Protection, SouthwestRe, Tire and Wheel, vehicle service contracts, windshield protection

September 15, 2015 - Industry News

Cars.com to Sponsor DealerSocket’s Independent Dealer Conference

Cars.com will be the title sponsor of Innovate: The Independent Dealer Industry Conference, which features industry education for independent dealers nationwide.

Tags: Cars.com, DealerSocket, Independent Dealerships

September 11, 2015 - Industry News

Davis-Moore Automotive Named F&I Dealer of the Year

Davis-Moore Automotive's Sean Tarbell accepts the F&I Dealer of the Year award on behalf of the group during Industry Summit 2015. 

Wichita, Kan.-based Davis-Moore Automotive took home the F&I Dealer of the Year award during a ceremony at Industry Summit this week.

Tags: compliance, DOY Winners, F&I Dealer of the Year, F&I profit, Industry Summit

September 8, 2015 - Industry News

F&I and Showroom to Name 2015 F&I Dealer of the Year

This year’s F&I Pacesetters consist of operations from Florida, Indiana, Kansas, North Carolina and Pennsylvania. One of them will be named the 2015 F&I Dealer of the Year during a ceremony at the magazine's annual conference at the Paris Las Vegas on Thursday, Sept. 10.

September 2, 2015 - Industry News

Digitizing the F&I Process Increases Consumer Satisfaction, Study Shows

A new study commissioned by MakeMyDeal and F&I Express showed that consumers who experience a digitized F&I process were more satisfied, more likely to return for their next vehicle purchase and more likely to refer the selling dealership to friends and family.

Tags: digitize F&I, econtracting, F&I Express, F&I manager, F&I menu, F&I process, F&I products

September 1, 2015 - Industry News

Larry H. Miller Store Manager Makes Top 25 Young Professionals List

Jarred Black, store manager of Larry H. Miller Volkswagen Lakewood, was named by ColoradoBiz Magazine to its sixth annual list of the Top 25 Most Influential Young Professionals in Colorado.

Tags: employment, Larry H. Miller Dealerships

August 26, 2015 - Industry News

American Auto Guardian Unveils Consumer-Facing Mobile App

American Auto Guardian has released a new mobile app designed for its agents, dealers and the car-buying public. It interacts with all of the company’s products and allows for mobile contract registration, among other features.

August 21, 2015 - Industry News

Gould, Romani Discuss Industry Summit's 2015 Program

F&I Trainers Gerry Gould and Fernando Romani discuss Industry Summit's 2015 program (www.industrysummit.com). They also talk about what attendees can expect from their "Actions Speak Louder Than Words" workshop on Wednesday, Sept. 9, at 10:40 a.m.

Tags: F&I manager, F&I products, F&I Tip of the Week, Fernando Romani, Gerry Gould, UDS

August 18, 2015 - Industry News

Gould Bringing ‘F&I Tip of the Week’ to Industry Summit

Gerry Gould, the original host of F&I and Showroom’s F&I Tip of the Week, will cover the online video series’ Top 20 tips during his role-playing session at Industry Summit 2015.

Tags: AFIP, F&I Tip of the Week, Gerry Gould, Industry Summit, Jim Ziegler, NADA, National Automobile Dealers Association, UDS

August 18, 2015 - Industry News

Dealerships Losing 84% of Phone-Ups, IHS Automotive Reports

An analysis by IHS Automotive commissioned by CallSource found that dealers are failing to convert 84% of inbound prospect calls due to a lack of professionalism and inventory knowledge, among other reasons.

Tags: CallSource, how to sell over the phone, IHS Automotive, phone customer

August 13, 2015 - Industry News

RoadVantage Completes SSAE 16 Type II Audit

After successfully completing the SSAE 16 Type I audit in December, RoadVantage sought the Type II audit to emphasize its dedication to best practices as the company continues its rapid growth, officials said.

Tags: Audit, RoadVantage

August 6, 2015 - Industry News

Orange County Business Journal Names Portfolio as Top Workplace

Portfolio’s California office has been named as one of the 2015 Best Places to Work in Orange County by the Orange County Business Journal.

Tags: Orange County, Portfolio Group, top workplace

August 5, 2015 - Industry News

Ziegler to Deliver Profit Masters Seminar at Industry Summit 2015

The Alpha Dawg will return to Industry Summit to deliver his two-day training seminar, which will cover topics related to sales, F&I, BDC and Internet department management. The training seminar is included with the purchase of a full conference pass.

Tags: Business Development Center, F&I director, F&I manager, general manager, General Sales Manager, Industry Summit, internet department, Jim Ziegler, Sales Management

August 5, 2015 - Industry News

Bill Aimed at Texas Reinsurance Regulations to Become Law

A bill supported by GSFSGroup will become law on Sept. 1, effectively aligning Texas reinsurance law more closely with regulations in other states.

Tags: GSFSGroup, legislation, reinsurance

July 28, 2015 - Industry News

Portfolio Announces New CFO, Treasurer

The reinsurance program manager announced that Pam Hamilton will take over all treasury functions. The company also appointed Robert Dickey as CFO.

Tags: F&I products, Portfolio, Portfolio Asset Protection, reinsurance

July 22, 2015 - Industry News

Ally Renews Exclusive Sponsorship of TIME Dealer of the Year

Ally Financial has renewed its exclusive sponsorship of the TIME Dealer of the Year program through 2021. Nominations for the 2016 program are now open.

Tags: Ally Financial, charity giving, NADA, NADA Convention and Expo, National Automobile Dealers Association, TIME Dealer of the Year