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Certification & Training

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July 22, 2014 - Industry News

Joe Verde Releases New eBook

The new eBook explains the 10 technical skills every automotive sales manager needs to help his or her salespeople improve. The eBook is the second in a planned series and is available for free.

Tags: F&I manager, Joe Verde, training

July 22, 2014 - Industry News

Gould to Address Cash, Lease Deals

Gerry Gould returns to the magazine’s annual conference to lead a workshop on maximizing cash and lease deals in the F&I office. He’ll offer product recommendations, break down ideal menu configurations and will cover key word-tracks and responses to common customer objections.

Tags: Cash Conversion, F&I Conference & Expo, Industry Summit 2014, Lease Penetration

July 15, 2014 - Industry News

Manheim, AutoTrader Present First NAMAD Innovation Award

During the National Association of Minority Automobile Dealers conference in Florida, Manheim and AutoTrader.com presented the association’s first-ever innovation award to Steve Ewing, president and CEO of Wade Ford.

Tags: AutoTrader.com, Manheim, National Association of Minority Automobile Dealer, nomination

July 15, 2014 - Industry News

Ron Reahard Returns to Industry Summit

Voted a 2013 Best in Class trainer, Ron Reahard will lead a session at this year’s Industry Summit on converting customers to dealership financing. He will also outline a front-end process designed to keep the F&I office in the financing game.

Tags: Finance, Industry Summit, Ron Reahard, training

July 10, 2014 - Industry News

Jamie Boettcher Joins Summit Consulting

Jamie Boettcher, who will serve as senior training specialist for the firm, brings with him years of experience in the design, development, implementation and delivery of automotive training and certification programs.

Tags: certification, Hiring, training

June 17, 2014 - Industry News

NADA Launches Initiative to Promote Benefits of Franchised Dealers

The “Get the Facts” initiative provides online materials demonstrating the benefits of franchised dealerships, which the association is encouraging dealers to share on their own websites.

Tags: Franchised Dealerships, NADA, National Automobile Dealers Association, Peter K. Welch, Report

June 9, 2014 - Industry News

EFG Companies Awarded ASE Blue Seal of Excellence

The National Institute of Automotive Service Excellence’s Blue Seal of Excellence signifies the level of expertise and knowledge of repair shop technicians and claims administrators.

Tags: Awards, EFG Companies, Hyundai

June 9, 2014 - Industry News

Average Vehicle Age Remains Steady at 11.4 Years

The combined average age of all light vehicles on the road in the U.S. remained steady at 11.4 years. IHS says the average age is likely to remain at 11.4 years through 2015.

Tags: IHS Automotive

June 3, 2014 - Industry News

NCM Adds 3 Retail Experts

NCM Associates has hired Steven Kain, Chris Kahrs and George Gowen to act as executive conference moderators for the firm's 20 Groups Division.

Tags: 20 Groups, Hiring, NCM Associates

May 29, 2014 - Industry News

NADA Data: F&I’s Contribution to Gross Profits Rises in 2013

The NADA reported this week that combined sales from F&I, service contracts and other F&I products accounted for 38.8% of gross profit in 2013, up from 36.5% in 2012.

May 22, 2014 - Industry News

NADA: U.S. Dealers Employ More Than 1 Million People

The number of people employed by the automotive retail industry topped the 1 million-person mark last year, with the average new-car dealership employing, on average, 57 people, the NADA reports.

Tags: employment, NADA, National Automobile Dealers Association, New-Car Sales

May 20, 2014 - Industry News

RouteOne to Offer Fair Lending Compliance Webinar

Tomorrow, RouteOne will discuss discretionary dealer markup practices during a complimentary compliance webinar.

Tags: CFPB, compliance, Consumer Financial Protection Bureau, Department of Justice, RouteOne, webinar

May 20, 2014 - Industry News

Ohio F&I Manager Achieves Highest Score on AFIP Exam

An F&I manager from Joyce Buick GMC in Avon, Ohio, posted the highest score on the AFIP Senior Certification Exam at AFIP’s inaugural Boot Camp, held in Cleveland in April.

Tags: AFIP, certification

April 29, 2014 - Industry News

Auto/Mate Receives Top Workplaces Award

For the third consecutive year, Auto/Mate Dealership Systems was selected by The Times Union as one of the Top Workplaces in New York's Capital Region.

Tags: Auto/Mate, Best Places to Work, employee

April 22, 2014 - Industry News

EFG's Entire Field Services Team Now AFIP Certified

The company’s entire field services team is now 100% AFIP certified. AFIP certification curriculum focuses solely on the federal and state laws that govern in-dealership financial services.

Tags: AFIP, certification, EFG Companies

April 22, 2014 - Industry News

US Equity Advantage Adds Regional Account Manager

F&I veteran Karena Raino-Nevratakis has joined the company as regional account manager for the Western United States.

Tags: Hiring, US Equity Advantage

April 17, 2014 - Industry News

AFIP Adopts Professional Designations

The association has adopted professional designations to recognize individuals who have earned AFIP certification.

Tags: AFIP, certification

April 14, 2014 - Industry News

Former CFPB Official to Deliver Keynote Address at Industry Summit 2014

The CFPB’s former point man will be at Industry Summit 2014 this September to deliver a keynote address. He will take attendees inside the media-shy agency and offer insights on how the bureau intends to regulate the automotive retail industry.

Tags: CFPB, Consumer Financial Protection Bureau, Gregory Arroyo, Hudson Cook LLP, Industry Summit, Richard Hackett

April 10, 2014 - Industry News

ADP Plans to Spin Off Dealer Services Business

The company expects to complete the separation of the two companies in the early part of the fourth quarter. Leading the Dealer Service business unit will be ADP executives Steve Anenen and Al Nietzel.

Tags: ADP, ADP Dealer Services, Al Nietzel, Carlos Rodriguez, Steve Anenen

April 2, 2014 - Industry News

Cory Mosley Launches Sales Skills Seminar Series

The dealership consultant and magazine columnist will kick off his seminar series in Uniondale, N.Y. on April 22. The one-day, two-seminar program is designed to help showroom and Internet/BDC professionals become more influential with customers and increase their sales production.

Tags: BDC, Cory Mosley, internet sales, sales training, training

March 25, 2014 - Industry News

NADA-ATD Academy to Hold Weeklong Service Seminar

The advanced service seminar will focus on strategies, processes and best practices designed to maximize productivity and profitability of dealership service departments.

Tags: ATD, NADA, National Automobile Dealers Association, training

March 25, 2014 - Industry News

Industry Summit Adds Dealership Sales & Technology Track

Dealership Sales & Technology joins the F&I, Special Finance and P&A Leadership tracks for the annual event, which will be held Sept. 8–10 at Paris Las Vegas.

March 21, 2014 - Industry News

Auto Dealer TV Debuts

Catch the first episode of Auto Dealer TV, brought to you by Auto Dealer Monthly and F&I and Showroom magazine.

March 18, 2014 - Industry News

Ron Martin Releases F&I Sales Training Book

The president of VisionMenu has released an expanded edition of his previous book. It now includes improved sales pitches, word-tracks and closes.

Tags: F&I products, GAP, Ron Martin, Tire and Wheel, training, vehicle service contracts, VisionMenu Inc., Word Tracks

March 5, 2014 - Industry News

Experian Automotive: Leasing Boom Continues

More consumers turned to leasing in the fourth quarter, with the transaction type rising to 28.4% of all new vehicles financed in the fourth quarter 2013.