The Industry's Leading Source For F&I, Sales And Technology

Certification & Training

Popular Videos

Displaying 1  -  24  of  47
Sort by most  recent | popular
 

Arroyo Talks F&I Conference, Dodd-Frank Act

Aug 29, 2013 | 10968 views

 

ADTV: Gerry Gould Talks Industry Summit 2014

Sep 3, 2014 | 9390 views

 

Watch the 2013 F&Idol Winner's Videos Now!

Sep 24, 2013 | 8539 views

 

F&I Tip of the Week: Transitioning to the Menu

Nov 19, 2015 | 8164 views

 

F&I Tip of the Week: Cash Conversions

Sep 20, 2016 | 4529 views

 

F&I Tip of the Week: Ask, Don't Tell

Oct 21, 2014 | 4080 views

 

F&I Tip of the Week: Rehashing Deals

Aug 19, 2014 | 3862 views

 

Presenting the Menu: When's the Right Time?

Dec 11, 2012 | 3855 views

 

F&I Tip of the Week: The Impact Statement

Feb 4, 2016 | 3793 views

 

F&I Tip of the Week: Discovering the B.E.S.T.

Mar 3, 2016 | 3779 views

 

The How’d-That-Feel Sale

Jun 6, 2013 | 3448 views

 

F&I Tip of the Week: The 'Just in Case' Close

Aug 2, 2016 | 3416 views

 

Understanding the Internet Shopper

Dec 6, 2013 | 3407 views

 

F&I Tip of the Week: Selling the "Y"

Nov 18, 2014 | 3277 views

 

Breaking Down the ‘Meet and Greet’

Jan 22, 2013 | 3266 views

« Previous12Next »

Blog

So Here's the Deal

Ronald J. Reahard
Addressing F&I’s Internet Problem

By Ronald J. Reahard
A frustrated F&I manager poses an increasingly common question: How do you sell protection products to customers who demand the final price by phone and then show up with a bank check?

(Video) Selling Eight Products Without Losing the Customer

By Ronald J. Reahard
Is offering eight products a bad idea? The magazine’s resident F&I pro says it depends on the producer and the presentation.

He Had a Goal: Remembering David Ressler

By Ronald J. Reahard

[Video] Selling to Short-Term Owners

By Ronald J. Reahard

Done Deal

Gregory Arroyo
Change Is Happening

By Gregory Arroyo
Saddened by the potential loss of another piece of his childhood, the editor tries to put the pieces together when he realizes there’s a good lesson to be learned in a toy retailer’s likely demise.

Who Will Take Up the CFPB's Torch?

By Gregory Arroyo
The CFPB’s acting director tells state regulators there will no longer be ‘regulation by enforcement,” but the editor believes there’s a long list of regulators waiting to take up the torch.

Military Lending Act Guidance: The Gift That Keeps On Giving

By Gregory Arroyo

Resolution Needed

By Gregory Arroyo

Mad Marv

Marv Eleazer
Overcome Your F&I Weaknesses

By Marv Eleazer
His Madness issues a challenge to every F&I professional: Eradicate your bad work habits, diversify your lender spread, and check your God complex at the door.

Proper Deal Structure Moves Mountains

By Marv Eleazer
His Madness has a simple but powerful piece of advice for newbie F&I managers and those struggling to adapt to the way finance sources are rating credit-challenged car buyers.

Show Us Some Love

By Marv Eleazer

Chargeback Prevention

By Marv Eleazer

On the Point

Jim Ziegler
Sharpen Your Survival Skills

By Jim Ziegler
‘Da Man’ has a plan you can use to survive the collapse of the car business and remain profitable through the dealer apocalypse.

Sales Rock Stars Still Exist

By Jim Ziegler
Da Man says $40,000-a-month sales rock stars still exist. He says you’ll find them on YouTube and Facebook Live.

The New Stooges

By Jim Ziegler

Is Your Quick Lube Driving Away Business?

By Jim Ziegler