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Recent Videos

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F&I Tip of the Week: The Impact Statement

Feb 4, 2016 | 3049 views

 

F&I Tip of the Week: The Maintenance Upsell

Jun 9, 2015 | 3092 views

 

ADTV: Gerry Gould Talks Industry Summit 2014

Sep 3, 2014 | 8044 views

 

F&I Tip of the Week: The Power of the Pen

Jul 29, 2014 | 2231 views

 

F&I Tip of the Week: Avoiding Bad Months

Jun 24, 2014 | 2696 views

 

F&I Tip of the Week: Selling Key Replacement

Jun 17, 2014 | 2911 views

 

Auto Dealer TV: Toyota's Milestone Penalty

Mar 27, 2014 | 4453 views

 

Auto Dealer TV Debuts

Mar 21, 2014 | 4211 views

 

Arroyo Talks F&I Conference, Dodd-Frank Act

Aug 29, 2013 | 10198 views

 

The How’d-That-Feel Sale

Jun 6, 2013 | 3141 views

 

Dictate Your Destiny

Feb 28, 2013 | 3581 views

 

Selling With Purpose

Feb 5, 2013 | 2186 views

 

Building a Credit Application Business

Dec 20, 2012 | 1543 views

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Blog

So Here's the Deal

Ronald J. Reahard
It's OK to Be Nervous

By Ronald J. Reahard
Top trainer welcomes an anxious recruit to the F&I ranks with 10 pieces of practical, hard-earned advice.

(Video) Have a Real Conversation

By Ronald J. Reahard
There are countless ways to sell financing and protection products, but only one way to truly connect with customers.

Combating CUs

By Ronald J. Reahard

Trading Rate for Product

By Ronald J. Reahard

Done Deal

Gregory Arroyo
Connecting the Dots

By Gregory Arroyo
The editor opens up about his time in the car audio industry and how that experience shaped his thoughts about the internet, telematics, and the connected car.

See You in Big D

By Gregory Arroyo
The editor offers a breakdown of Industry Summit 2017, which will feature F&I Think Tank, the Special Finance Conference, Compliance Summit, and The Best Training Day Ever.

Don’t Tune Out

By Gregory Arroyo

Generationally Speaking

By Gregory Arroyo

Mad Marv

Marv Eleazer
6 Ways to Deliver Exceptional Service

By Marv Eleazer
Inspired by a visit to the suit store, His Madness lists six ways F&I pros can tailor their wares to fit any customer.

Doing Our Part

By Marv Eleazer
After a little birdwatching with Mrs. Marv, His Madness is reminded of the critical role F&I managers play in the development of showroom salespeople.

There’s No ‘I’ in Team

By Marv Eleazer

What’s the Rush?

By Marv Eleazer

On the Point

Jim Ziegler
Sharpen Your Survival Skills

By Jim Ziegler
‘Da Man’ has a plan you can use to survive the collapse of the car business and remain profitable through the dealer apocalypse.

Sales Rock Stars Still Exist

By Jim Ziegler
Da Man says $40,000-a-month sales rock stars still exist. He says you’ll find them on YouTube and Facebook Live.

The New Stooges

By Jim Ziegler

Is Your Quick Lube Driving Away Business?

By Jim Ziegler