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Photo via Getty Images.  The ’90s Called: They Want Their Presentations Back
Are you still rolling out the old NASCAR close? F&I insider says F&I offices need to get with the times and ditch those ‘Buy it now or bad things will happen’ pitches.
3 Laws of Every Customer Interaction
F&I managers succeed by ensuring their customers learn something, feel something, and are motivated to purchase the protection products they need.
7 Reasons to Embrace Mobile F&I
Car buyers no longer rely on the dealership as their sole source of information about F&I products. Trainer offers seven reasons forward-thinking dealers are meeting customers in the mobile marketplace.
Customers of Wade Ford are introduced to and offered the opportunity to purchase SAVY, a dealership-branded mobile app with a long list of driver- and dealer-facing features.  The Laboratory: Wade Ford Tests Connected Cars
Steve Ewing loves the car business, and he is willing to try any new program, tool or process that will help Atlanta’s Wade Ford keep pace with the changing demands of car buyers.
Finding Greatness in the Box
F&I professionals who stop swinging for the fences and focus on base hits stand to gain the confidence of their customers and the per-copy average that comes with it.