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August 16, 2017 - Industry News

CNA National Welcomes New CIO

Former Pacific Specialty and Marsh Inc. executive Jim Lee has joined CNA National Warranty Corp. as the company’s new chief information officer.

August 16, 2017 - Industry News

'Total Loss Protection' at Center of NY Dealer's $298K Settlement With State AG

New York Attorney General Eric Schneiderman announced that Nissan of New Rochelle will pay $298,000 in restitution and penalties to settle charges relating to the dealership’s “Total Loss Protection” theft-deterrent program. Photo courtesy New York State Office of the Attorney General

The office of New York Attorney General Eric Schneiderman announced that Nissan of New Rochelle will pay $298,211 in restitution, penalties and fees to settle claims the dealership charged hundreds of car buyers thousands of dollars for an ‘unwanted and bogus’ theft-deterrent product.

Tags: compliance, Eric T Schneiderman, Etch, F&I products, New York, Nissan of New Rochelle, payment packing, Total Loss Protection

August 16, 2017 - Industry News

Ziegler Joins Compliance Summit Roster as Keynote Speaker

Trainer, author, forecaster and industry firebrand Jim Ziegler will deliver the keynote address at the upcoming Compliance Summit.

Tags: auto finance, compliance, Compliance Summit, F&I manager, F&I office, Jim Ziegler

August 15, 2017 - Industry News

F&I Think Tank: Opening Session to Focus on Auto Finance's Cool-Down

In 2017’s opening quarter, auto loan balances registered single-digit growth for the first time in four years. F&I trainers Tony Dupaquier and Shaka Dyson will translate what the trends mean to the F&I office. They'll also offer strategies for uncovering a finance source’s appetite and training the desk on proper deal structure.

Tags: auto finance, Dealer F&I University, F&I manager, F&I office, F&I Think Tank, F&I training, Shaka Dyson, The Academy, Tony Dupaquier

August 15, 2017 - Industry News

RoadVantage Promotes Randy Ross to President of Sales

Aside from Ross' promotion, the F&I product provider announced the addition of Keith Cooper and Steve Chandler to the company's senior management team.

Tags: F&I office, F&I products, Promotions, RoadVantage

August 15, 2017 - Industry News

Dent Wizard Named Top Workplace

For the first time, the St. Louis Post-Dispatch included Dent Wizard in its list of “Top Workplaces” for 2017. The F&I product provider joins other honorees such as Edward Jones, Monsanto and Safelite Auto Glass.

Tags: Dent Wizard, F&I products, paintless dent removal, Service

August 14, 2017 - Industry News

Industry Summit Extends Early Bird Deadline

Attendees who register by midnight this Friday, Aug. 18, will enjoy a $100 discount on a full-conference pass. Industry Summit is co-located with The Best Training Day Ever and includes F&I Think Tank, the Special Finance Conference, Compliance Summit, and Automotive Compliance Specialist certification by Automotive Compliance Education.

Tags: Automotive Compliance Education, Compliance Summit, F&I Think Tank, F&I training, Industry Summit, Special Finance Conference, The Best Training Day Ever

August 14, 2017 - Industry News

Dave Anderson to Deliver Industry Summit, Best Training Day Ever Keynote Address

LearnToLead founder and nationally recognized leadership trainer Dave Anderson will deliver the Tuesday afternoon keynote address at this year’s Industry Summit as part of the Best Training Day Ever agenda.

Tags: Dave Anderson, Industry Summit, leadership, LearntoLead, training

August 10, 2017 - Industry News

Toyota, Lexus Captives Add Key Replacement

The new protection is being offered as an added enhancement to the captives’ tire-and-wheel program and will be offered as a standalone product later this year. The product is being administered by Safe-Guard Products International.

Tags: auto finance, F&I products, key replacement, Lexus Financial Services, Safe-Guard, Toyota Financial Services

August 9, 2017 - Industry News

GM’s Protection Coverage Group Selects MaximTrak’s Digital F&I Solutions

Chevrolet-Buick-GMC and Cadillac Protection is now onboarding and training GM’s U.S. dealers on MaximTrak’s Digital F&I Retailing Suite, which consists of interactive F&I menus, electronic contracting tools, dashboard reporting solutions, and a service drive menu.

Tags: Chevrolet-Buick-GMC and Cadillac Protection, dashboard tool, F&I menus, General Motors, MaximTrak Technologies, online F&I, RouteOne

August 8, 2017 - Industry News

F&I Think Tank: Shark Tank Trainers Revealed

Four of the industry’s top F&I trainers will be swimming the aisles during F&I Think Tank’s Shark Tank, a stump the pro-like session that will allow attendees to get answers to their most troublesome customer objections, deal situations and departmental issues.

Tags: American Financial & Automotive Services, Carl Grane, EasyCare, F&I process, F&I Think Tank, F&I training, Industry Summit, Jay Lawrence, John Vecchioni, National Auto Care, objection handling, Reahard & Associates, Rick McCormick, Shaka Dyson

August 8, 2017 - Industry News

Mind the GAP: Wells Fargo Faces New Charges

Wells Fargo has once again found itself under regulatory scrutiny following an internal review and external inquiry that may have uncovered funds owed to car buyers who purchased GAP and paid their loans off early.

Tags: auto finance, compliance, GAP, Wells Fargo Dealer Services

August 8, 2017 - Industry News

State AGs Urge U.S. Senate to Reject Resolution to Block CFPB’s Arbitration Rule

In a letter dated July 28, 21 state attorneys general called on U.S. Senate leaders to support the Consumer Financial Protection Bureau’s new arbitration rule and oppose the current attempt to overturn the rule under the Congressional Review Act (CRA).

Tags: Arbitration, auto finance, CFPB, compliance, Jeb Hensarling

August 8, 2017 - Industry News

Top-Flight F&I Directors Join F&I Think Tank Roster

F&I Think Tank’s ‘The Director’s Chair’ will feature the F&I director for the magazine’s 2016 F&I Dealer of the Year in Tom Andrews, as well as former F&I Pacesetters Dan Mason and Justin Gasman. It will also feature His Madness, Marv Eleazer, as moderator.

Tags: Dan Mason, Ethical F&I Managers, F&I 20 Group, F&I director, F&I manager, F&I process, F&I Think Tank, F&I training, Industry Summit, Justin Gasman, Marv Eleazer, Tom Andrews

August 7, 2017 - Industry News

Gruber to Helm Leadership Panel at PALS

Kristen Gruber of Dealers Assurance Company (DAC) will moderate an all-star panel of leadership experts at the upcoming P&A Leadership Summit.

Tags: F&I products, Industry Summit, Kristen Gruber, National Automotive Experts, P&A Leadership Summit

August 7, 2017 - Industry News

Compliance Expert Jim Ganther Joins PALS Roster

Attorney and compliance expert Jim Ganther will present ‘Providers’ Role in Dealership Compliance’ at the upcoming P&A Leadership Summit.

Tags: compliance, F&I product provider, Industry Summit, Jim Ganther, P&A Leadership Summit

August 7, 2017 - Industry News

CareGard to Open Offices to Industry Summit Attendees

Agents attending this year’s Industry Summit in Grapevine, Texas, can schedule a time to visit CareGard’s nearby headquarters.

Tags: CareGard, F&I products, general agents, Industry Summit

August 3, 2017 - Industry News

Drive Motors Raises $5.2 Million in Seed Funding

The digital retailing solution provider will use its new funding to expand its dealership network and develop more features to streamline the car-ownership experience, officials said.

Tags: digital retailing, Drive Motors, Ecommerce, online F&I

August 1, 2017 - Industry News

SouthwestRe Updates TruckGuard Class 3-8 Program

SouthwestRe has updated its TruckGuard program and launched the TruckGuard Dealer-Certified Limited Warranty program.

August 1, 2017 - Industry News

RoadVantage Completes Third SSAE 16 Audit

The F&I products provider successfully completed its third annual SSAE 16 (SOC 1) Type II industry-standards audit.

July 25, 2017 - Industry News

IAS Seeks Entries for ‘Ask Frenchy’ Contest at Industry Summit

IAS and Industry Summit have teamed up to present ‘Ask Frenchy,’ a contest that will send five lucky dealers and F&I professionals on a free trip to Industry Summit.

Tags: Ask Frenchy, Eric Mélon, F&I manager, F&I training, IAS, Industry Summit

July 25, 2017 - Industry News

Hudson Cook Team Updates ‘CARLAW F&I Desk Book’

Authored by attorneys Thomas B. Hudson, Michael Benoit, Ralph Rohner and the attorneys of Hudson Cook LLP, 'CARLAW F&I Legal Desk Book (7th edition) – The Answer Book for Finance and Insurance Professionals,' presents a law-by-law, regulation-by-regulation guide through the legal maze that dealers face every day.

Tags: auto finance, CARLAW, compliance, Hudson Cook LLP, Michael Benoit, Regulations, rules, Tom Hudson

July 25, 2017 - Industry News

Alexi Venneri Joins PALS Roster

Digital marketing expert and successful technology entrepreneur Alexi Venneri of Digital Air Strike will deliver a featured presentation on social media brand management at the upcoming P&A Leadership Summit.

Tags: Alexi Venneri, Digital Air Strike, Industry Summit, P&A Leadership Summit, social media

July 24, 2017 - Industry News

StoneEagle Opens Dallas Golf Tournament Registration

Registration is now open for Golf for Heroes, a charity tournament benefiting Carry The Load that will be held in conjunction with Industry Summit.

Tags: charity giving, Golf for Heroes, Industry Summit, StoneEagle Group

July 21, 2017 - Industry News

StoneEagle Seeks Sponsors for Charity Golf Tournament

StoneEagle is offering $3,500 hole sponsorship opportunities to companies and individuals that wish to support Golf for Heroes and Carry The Load.

Tags: Carry the Load, charity giving, Golf for Heroes, Industry Summit, StoneEagle Group