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[Video] Tip of the Week: Setting the Right Tone

April 30, 2013

If “In the event” is in your script, check out Gerry Gould's newest tip on why that wording may not be setting the right tone with your customers.

Comments

  1. 1. Julio [ April 30, 2013 @ 12:02PM ]

    Words mean things. This guy has it nailed.

 

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