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Examining NMAC v. Superior Automotive Group
Legal eagles deconstruct the case that changed how courts handle contract disputes between dealers and their floorplan lenders.
Industry Reacts to GM's Disclosure Policy
General Motors dealers who sell non-GM service contracts, parts and accessories must now disclose to their customers that the products are not backed by the automaker. Dealer trade groups believe the OEM’s stated goal of enhanced ‘safety and transparency’ is not the real reason for the new policy.
Setting Up the Edesk
Continuing with his noble effort to define the edealership, the magazine’s resident compliance pro explains why the desking process is ripe for digitization.
Examining the CFPB’s Arbitration Rule
Legal experts break down the Consumer Financial Protection Bureau’s new arbitration rule and how it could affect your dealership.
Disbanding the 'Seven Car Club'
Sales expert lists three tasks dealers must complete to rid their showrooms of underperforming sales pros.