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November 2017, F&I and Showroom - Cover Story

F&I Dealer of the Year: Mr. D's Way

Dealer Mike Dunnahoo poses with F&I Manager Jeremy Johnson and longtime F&I Director Jeff Zinsser, who has been with the group for 22 years. Missing is F&I manager Dan Hall, who has been with Star for 11 years. The team averages $1,872 per copy on new and $1,542 on used.

By Gregory Arroyo

When F&I Dealer of the Year Mike Dunnahoo arrived in Abilene, Texas, 18 years ago, he didn’t just take over a dealership, he adopted a community.

Tags: Awards, DOY Winners, EFG Companies, F&I process, GAP, Jeff Zinsser, Mike Dunnahoo, Star Dodge Chrysler Jeep Ram/Hyundai, theft protection, vehicle service contracts

July 2017, F&I and Showroom - WebXclusive

FIDOY Nomination Period Extended to July 21

By Editorial Staff

The magazine has extended the nomination period for its 2017 F&I Dealer of the Year contest to July 21. Dealership employees, general agents, vendors, finance sources, and F&I product providers are encouraged to nominate their stores and dealer clients.

Tags: American Financial & Automotive Services, DOY Pacesetters, DOY Winners, F&I office

November 2014, F&I and Showroom - Cover Story

The Vaden Way

Pictured with Jane Vaden Thacher are CEO West Beaver and Sales Director Jeremy Jimenez. Hired the same year Thacher returned to the dealer group in 1994, Beaver says Thacher’s greatest quality as a leader is her ability to empower her people to drive the business forward.

By Gregory Arroyo

Vaden Automotive Group’s F&I operation is on a record-setting pace. But that’s just one of the reasons it earned the magazine’s 2014 F&I Dealer of the Year award.

Tags: DOY Winners, F&I Conference & Expo, F&I Dealer of the Year, F&I department

November 2011, F&I and Showroom - Cover Story

Lithia Motors Inc: Built to Scale

(L-R) Steve Justice, Lithia Motors’ sales and finance operations manager, poses with Gary Richardson, assistant vice president of sales and finance, Bryan DeBoer, president, Scott Hillier, executive vice president of retail operations, Chris Holzshu, CFO, and Mike Fealey, F&I operations.

By Justina Ly

Lithia Motors helps finance managers succeed by providing them with round-the-clock support from a dedicated sales and finance operations team.

Tags: dealer, DOY Winners, F&I Dealer of the Year, F&I Pacesetters, Industry Summit, Industry Summit 2011

March 2009, F&I and Showroom - Feature

Staying in Control

By Kristen Force

There are reasons why The Suburban Collection, the 14th largest dealer group in the nation, has achieved 60 years in the business. Learn how the dealer group has maintained its success.

Tags: compliance, dealer, DOY Winners, Florida, JP Morgan Chase, Michigan, NADA, saturn, Volvo

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