The Industry's Leading Source For F&I, Sales And Technology


AutoUSA Becomes Authorized Agent for AVA Virtual Sales Assistant

June 27, 2011

Fort Lauderdale, Fla. — AutoUSA announced it has become an authorized representative for the AVA Virtual Sales Assistant by AVA helps salespeople manage more leads by engaging with customers who submit Internet leads, verifying contact information, setting phone appointments and improving accountability.

“AVA’s communication is so intuitive that prospects believe they are engaging with a live person,” said Mike Shawd, AutoUSA vice president. “It acts as a customer service representative who is looking out for the customer’s best interest, and as a liaison between the customer and the sales department.”

AVA also is capable of reading customer e-mail responses and alerting the sales staff when it is time for them to engage with the customer. It can work current, past and “dead” leads, often identifying in-market buyers that may have been missed by the Internet sales staff.

For more information on AutoUSA or AVA Virtual Sales Assistant, visit or

Your Comment

Please note that comments may be moderated. 
Leave this field empty:
Your Name:  
Your Email:  



J.D. Power Study: Initial Quality of Recent Vehicle Launches Declines

J.D. Power and Associates’ study found that the initial quality of recent vehicle launches fell by 10 percent to an average of 122 problems per 100 vehicles in 2011.