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F&I Tip of the Week: The Proper Disclosure

Jan 10, 2017 | 2752 views

 

F&I Tip of the Week: Maximizing the Deal

Dec 15, 2016 | 1944 views

 

F&I Tip of the Week: The Credit Interview

Jul 12, 2016 | 3908 views

 

The Editor Invites Readers to F&I Think Tank

Mar 9, 2016 | 2003 views

 

F&I Tip of the Week: The Impact Statement

Feb 4, 2016 | 3052 views

 

F&I Tip of the Week: Transitioning to the Menu

Nov 19, 2015 | 6600 views

 

F&I Tip of the Week: Writing Your Own Check

Jun 30, 2015 | 2145 views

 

F&I Tip of the Week: The Right Way to Listen

Jun 23, 2015 | 2170 views

 

F&I Tip of the Week: Measuring F&I Success

Jun 18, 2015 | 2069 views

 

F&I Tip of the Week: The Maintenance Upsell

Jun 9, 2015 | 3093 views

 

F&I Tip of the Week: Avoiding the Strikeout

Jun 2, 2015 | 3150 views

 

F&I Tip of the Week: Setting Expectations

May 28, 2015 | 2216 views

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Blog

So Here's the Deal

Ronald J. Reahard
It's OK to Be Nervous

By Ronald J. Reahard
Top trainer welcomes an anxious recruit to the F&I ranks with 10 pieces of practical, hard-earned advice.

(Video) Have a Real Conversation

By Ronald J. Reahard
There are countless ways to sell financing and protection products, but only one way to truly connect with customers.

Combating CUs

By Ronald J. Reahard

Trading Rate for Product

By Ronald J. Reahard

Done Deal

Gregory Arroyo
Connecting the Dots

By Gregory Arroyo
The editor opens up about his time in the car audio industry and how that experience shaped his thoughts about the internet, telematics, and the connected car.

See You in Big D

By Gregory Arroyo
The editor offers a breakdown of Industry Summit 2017, which will feature F&I Think Tank, the Special Finance Conference, Compliance Summit, and The Best Training Day Ever.

Don’t Tune Out

By Gregory Arroyo

Generationally Speaking

By Gregory Arroyo

Mad Marv

Marv Eleazer
6 Ways to Deliver Exceptional Service

By Marv Eleazer
Inspired by a visit to the suit store, His Madness lists six ways F&I pros can tailor their wares to fit any customer.

Doing Our Part

By Marv Eleazer
After a little birdwatching with Mrs. Marv, His Madness is reminded of the critical role F&I managers play in the development of showroom salespeople.

There’s No ‘I’ in Team

By Marv Eleazer

What’s the Rush?

By Marv Eleazer

On the Point

Jim Ziegler
Sharpen Your Survival Skills

By Jim Ziegler
‘Da Man’ has a plan you can use to survive the collapse of the car business and remain profitable through the dealer apocalypse.

Sales Rock Stars Still Exist

By Jim Ziegler
Da Man says $40,000-a-month sales rock stars still exist. He says you’ll find them on YouTube and Facebook Live.

The New Stooges

By Jim Ziegler

Is Your Quick Lube Driving Away Business?

By Jim Ziegler