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F&I Tip of the Week: Selling the "Y"

Nov 18, 2014 | 3362 views

 

Breaking Down the ‘Meet and Greet’

Jan 22, 2013 | 3344 views

 

F&I Tip of the Week: Maximizing the Deal

Dec 15, 2016 | 3326 views

 

Selling Piece of Mind

Apr 9, 2013 | 3230 views

 

F&I Tip of the Week: Selling Key Replacement

Jun 17, 2014 | 3222 views

 

F&I Tip of the Week: Nurture the Sales Staff

Apr 23, 2015 | 3115 views

 

Building a Better Evidence Manual

Apr 18, 2013 | 3017 views

 

F&I Tip of the Week: Avoiding Bad Months

Jun 24, 2014 | 2983 views

 

F&I Tip of the Week: Writing Your Own Check

Jun 30, 2015 | 2767 views

 

F&I Tip of the Week: Follow the Recipe

Nov 10, 2014 | 2725 views

 

F&I Tip of the Week: The Power of the Pen

Jul 29, 2014 | 2722 views

 

F&I Tip of the Week: Measuring F&I Success

Jun 18, 2015 | 2658 views

 

F&I Tip of the Week: Setting Expectations

May 28, 2015 | 2655 views

 

F&I Tip of the Week: The Right Way to Listen

Jun 23, 2015 | 2622 views

 

Where's the Customer?

May 21, 2013 | 2577 views

Blog

So Here's the Deal

Ronald J. Reahard
Capture Missed VSC Sales

By Ronald J. Reahard
In response to a reader question, the magazine’s F&I wiz updates his plan for re-pitching service contracts to customers who declined the protection at the time of delivery.

The Dealer Moved My Goal Posts

By Ronald J. Reahard
Top trainer has hard-earned advice — and a word of warning — for F&I pros whose dealers seem to change their pay plans every time they have a good month.

Addressing F&I’s Internet Problem

By Ronald J. Reahard

(Video) Selling Eight Products Without Losing the Customer

By Ronald J. Reahard

Done Deal

Gregory Arroyo
Game Almost Over

By Gregory Arroyo
With the CFPB’s controversial guidance officially repealed, the editor delves into what the bureau was really after in its targeting of dealer participation.

The Repair Is Covered

By Gregory Arroyo
The editor opens up about his first service-contract claim, which resulted in a covered and repaired vehicle as well as a few lessons.

Change Is Happening

By Gregory Arroyo

Who Will Take Up the CFPB's Torch?

By Gregory Arroyo

Mad Marv

Marv Eleazer
I Love F&I. How About You?

By Marv Eleazer
His Madness challenges F&I professionals to decide right here and now whether F&I is your career or just a job.

Is That Legal?

By Marv Eleazer
Is manipulating a sales agreement to accommodate a customer’s request to cash out of a dealer-arranged retail sales contract allowed? His Madness gets answers from the industry’s top legal mind.

Overcome Your F&I Weaknesses

By Marv Eleazer

Proper Deal Structure Moves Mountains

By Marv Eleazer

On the Point

Jim Ziegler
Bound to Fail

By Jim Ziegler
Da Man returns with a message to vehicle manufacturers jumping into the subscription waters: It ain’t gonna happen.

Sharpen Your Survival Skills

By Jim Ziegler
‘Da Man’ has a plan you can use to survive the collapse of the car business and remain profitable through the dealer apocalypse.

Sales Rock Stars Still Exist

By Jim Ziegler

The New Stooges

By Jim Ziegler