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October 30, 2015 - Industry News

Calif. DMV Puts Tesla Motors on Notice

In response to the state dealer association’s claims that Tesla Motors is in violation of state and federal advertising laws, the state DMV issued a warning to electric vehicle makers about adhering to such laws.

Tags: advertising, California New Car Dealers Association, Deceptive Advertising, DMV, Regulation Z, Tesla, Tesla Motors

October 27, 2015 - Industry News

NADA: Employee Salaries at New-Car Dealerships Rise

Not only was employee turnover below the rate recorded in the private sector, dealership employees earned 29% more than private-sector workers. The study also showed that F&I had the highest ratio of women.

Tags: F&I manager, NADA, NADA Workforce Study, parts and service, Pay Plans, sales department, service department

October 14, 2015 - Industry News

Colorado's Jeff Carlson Elected NADA Chairman for 2016

NADA incoming chairman Jeff Carlson (left) and incoming vice chairman Mark Scarpelli (right) at NADA’s board meeting in Palm Beach, Fla., this week.

The NADA’s board of directors has elected Jeff Carlson as its 2016 chairman. The Colorado dealer is currently serving as NADA vice chairman.

Tags: NADA, NADA Chairman, National Automobile Dealers Association

October 7, 2015 - Industry News

CFPB Considering Ban on Arbitration Clauses

The bureau is seeking to ban pre-dispute arbitration clauses that block class action lawsuits. The proposals under consideration would allow companies to use arbitration for individual disputes, but would require those companies to submit to the CFPB the arbitration claims filed and awards issued.

Tags: arbitration agreements, auto finance, CFPB, Indirect Lending

September 24, 2015 - Industry News

Calif. DMV Looking Into Tesla’s Referral Program

The state DMV confirmed today that it is ‘looking into the matter,’ almost month after the state dealer association called on the agency to investigate whether the program violates the state’s ban on ‘bird-dogging.’

Tags: bird-dogging, Brian Maas, California New Car Dealers Association, DMV, Tesla, Tesla Motors

September 23, 2015 - Industry News

VW CEO Resigns Amid Emissions Scandal

Photo Courtesy of Volkswagen

Volkswagen's Martin Winterkorn has resigned from his post in the wake of the company's developing emissions scandal.

Tags: California Air Resources Board, Diesel Powered, emmissions, EPA, Martin Winterkorn, Volkswagen

September 17, 2015 - Industry News

Ford Syndicating Dealer Inventory to CarGurus.com

Ford is now syndicating its dealers’ new-vehicle inventory to CarGurus.com, a vehicle-shopping site that has drawn criticism for the way it rates dealers and their deals.

Tags: CarGurus, Ford, FordDirect, Internet Leads, lead generation, Online Marketing, Vehicle Sales

September 15, 2015 - Industry News

FTC Official Releases 7 Deadly Sins of Dealer Advertising

Ahead of her appearance at the Innovate 2015 conference, the FTC official who led Operation Ruse Control has released a list of advertising sins that have put dealers on her regulatory radar.

Tags: advertising violations, Deceptive Advertising, Federal Trade Commission, FTC, UDAP

September 1, 2015 - Industry News

CNA National Marks 20th Anniversary of Purchase by CNA

It has been 20 years since CNA National was purchased by CNA, one of the nation’s oldest and largest insurance companies.

Tags: CNA National, F&I product provider, GAP, Service Contracts, Tire and Wheel

August 25, 2015 - Industry News

ACSI: Customer Satisfaction Weakens as Recalls Continue

The American Customer Satisfaction Index showed declines for most automakers, with imports topping domestic brands. The nameplate with the highest score was Toyota’s Lexus.

August 19, 2015 - Industry News

J.D. Byrider Opens New Franchise in Virginia

Used-car sales franchise J.D. Byrider has opened a second dealership in Richmond, Va., the sixth new J.D. Byrider franchise to open in 2015. The company now has 169 locations in 34 states.

Tags: Franchised Dealerships, used car sales, Virginia

August 18, 2015 - Industry News

AutoNation Acquires 16 Stores

AutoNation has signed agreements to acquire 13 stores in Georgia, Alabama and Tennessee, and three stores in the Baltimore, Md., market, bringing its total franchise count to 327.

Tags: Acquisition, AutoNation, Franchised Dealerships, Mike Jackson

August 11, 2015 - Industry News

Auto Loan and Lease Balances Top $1 Trillion, Equifax Reports

The auto finance industry originated nine million auto loans through the first four months of year, totaling $182.9 billion. Equifax said these were the highest levels for this time of year since it began tracking auto finance data.

Tags: auto finance, Auto Loans, banks, captive finance, Equifax, F&I manager, F&I process

August 5, 2015 - Industry News

Ziegler to Deliver Profit Masters Seminar at Industry Summit 2015

The Alpha Dawg will return to Industry Summit to deliver his two-day training seminar, which will cover topics related to sales, F&I, BDC and Internet department management. The training seminar is included with the purchase of a full conference pass.

Tags: Business Development Center, F&I director, F&I manager, General Manager, General Sales Manager, Industry Summit, internet department, Jim Ziegler, Sales Management

August 4, 2015 - Industry News

Ask Joe Contest Deadline Extended

F&I and Showroom magazine announced today that the deadline to enter the Ask Joe contest, which will send five readers to Industry Summit 2015, has been extended to Aug. 17.

Tags: Ask Joe, F&I manager, IAS, Industry Summit, Innovative Aftermarket Systems, Joe St. John

August 4, 2015 - Industry News

Wells Fargo Dealer Services Opens Second Office in New Jersey

The new location represents Wells Fargo Dealers Services’ 56th Regional Business Center. It’s also the first of two new offices the company plans to open in 2015.

Tags: auto finance, F&I manager, F&I process, Indirect Lending, Wells Fargo Dealer Services

July 28, 2015 - Industry News

Vero Forms New Division With Acquisition of Fidelis PPM

With the acquisition, Vero and Fidelis PPM have formed DRIV Technologies LLC, which will provide dealers with a new prepaid maintenance technology platform designed to drive up customer retention.

Tags: DRIV Technologies, F&I manager, F&I menu, F&I products, Fidelis PPM, Prepaid Maintenance, Vero

July 22, 2015 - Industry News

Ally Renews Exclusive Sponsorship of TIME Dealer of the Year

Ally Financial has renewed its exclusive sponsorship of the TIME Dealer of the Year program through 2021. Nominations for the 2016 program are now open.

Tags: Ally Financial, charity giving, NADA, NADA Convention and Expo, National Automobile Dealers Association, TIME Dealer of the Year

July 16, 2015 - Industry News

Win a Trip to Industry Summit 2015

IAS and F&I and Showroom magazine have launched a new contest that will send five F&I managers to Industry Summit 2015. The competition will be used to tee up a special F&I manager- and agent-only workshop session at the magazine’s annual conference.

Tags: Ask Joe, F&I director, F&I manager, F&I products, F&I training, IAS, Industry Summit, Innovative Aftermarket Systems, Joe St. John

July 15, 2015 - Industry News

Depreciation Slows in June, NADA Used Car Guide Reports

Used-vehicle depreciation slowed modestly in June compared to May’s more rapid pace, the firm reported this week, with prices for vehicles up to eight years in age falling 2.5% on a monthly basis in June.

Tags: J.D. Power and Associates, NADA Used Car Guide, used vehicles, used-vehicle values, vehicle depreciation

July 7, 2015 - Industry News

Nomination Deadline for F&I Dealer of the Year Announced

Pictured are F&I and Showroom's Gregory Arroyo, 2014 F&I Dealer of the Year Jane Vaden Thacher, and The Warranty Group's Ash Bauer.

F&I and Showroom is now accepting nominations for the 2015 F&I Dealer of the Year award. Nominations must be received by July 31, 2015.

Tags: F&I Dealer of the Year

June 30, 2015 - Industry News

Automotive Loyalty Reaches Highest Levels in a Decade, IHS Reports

IHS reported this week that brand loyalty among automotive brands has reached a 10-year high, with 13 brands also realizing 10-year highs in loyalty rates.

Tags: Customer Retention, IHS Automotive, Loyalty Rates, new-vehicle sales

June 30, 2015 - Industry News

Experian Examines the Muscle Car Resurgence

Experian Automotive's review of the American muscle car resurgence found that Chevrolet Corvette and Dodger Viper buyers tend to pay cash, while the Dodge Charger was the most leased muscle car.

Tags: Chevrolet Corvette, Consumers, demographics, Dodge Challenger, Dodge Viper, Experian Automotive, Ford Mustang

June 30, 2015 - Industry News

NADA’s Koblenz Joins Industry Summit Roster

The NADA official who has spearheaded the association's efforts to protect franchised dealers from federal regulatory overreach will be at Industry Summit 2015 to deliver a keynote address, event organizers announced this week.

Tags: Andy Koblenz, CFPB, Disparate Impact, National Automobile Dealers Association

June 25, 2015 - Industry News

Protective Asset Protection Receives 2015 Dealers’ Choice Award

Protective Asset Protection was named a Platinum winner in the vehicle service contract provider category of Auto Dealer Monthly’s 2015 Dealers’ Choice Awards.