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Insider Tip of the Week

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F&I Tip of the Week: Why People Don’t Buy

Apr 11, 2017 | 2394 views

 

F&I Tip of the Week: The Aging Effect

Apr 4, 2017 | 1444 views

 

F&I Tip of the Week: Keep ’Em Separated

Feb 7, 2017 | 3061 views

 

F&I Tip of the Week: From Good to Great

Jan 24, 2017 | 1764 views

 

F&I Tip of the Week: The Follow-Up Opportunity

Jan 19, 2017 | 1386 views

 

F&I Tip of the Week: The Proper Disclosure

Jan 10, 2017 | 1997 views

 

F&I Tip of the Week: Maximizing the Deal

Dec 15, 2016 | 1429 views

 

F&I Tip of the Week: Bring Back the GOYA

Dec 13, 2016 | 2287 views

 

F&I Tip of the Week: The 75% Club

Dec 8, 2016 | 1803 views

 

F&I Tip of the Week: Cash Conversions

Sep 20, 2016 | 2911 views

 

F&I Tip of the Week: The Power of Visuals

Aug 9, 2016 | 2729 views

 

F&I Tip of the Week: The 'Just in Case' Close

Aug 2, 2016 | 1999 views

 

F&I Tip of the Week: Selling Service Contracts

Jul 26, 2016 | 3127 views

 

F&I Tip of the Week: The Credit Interview

Jul 12, 2016 | 3529 views

 

The Editor Invites Readers to F&I Think Tank

Mar 9, 2016 | 1777 views

 

F&I Tip of the Week: Discovering the B.E.S.T.

Mar 3, 2016 | 2935 views

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Blog

So Here's the Deal

Ronald J. Reahard
(Video) Discussing the Risk-Based Pricing Rule

By Ronald J. Reahard
The magazine’s resident F&I pro takes on a question about the Risk-Based Pricing Rule and its widely used exception notice.

(Video) Timing F&I

By Ronald J. Reahard
Feeling pressure from management to shorten time spent in finance, a producer from California asks the magazine’s resident F&I pro how to shorten the needs-discovery portion of his process.

(Video) Handling Remote Deliveries

By Ronald J. Reahard

Achieving $1,600 Per Copy

By Ronald J. Reahard

Done Deal

Gregory Arroyo
Credit Crisis or Market Rationalization?

By Gregory Arroyo
Delinquencies are rising and auto finance sources are responding. But the editor wonders if there’s something else at play.

How to Lose a Customer

By Gregory Arroyo
The editor shares a story of good intentions gone wrong. He believes there’s a learning lesson for all, including himself.

Resistance Isn’t Always Futile

By Gregory Arroyo

Time to Change the Message

By Gregory Arroyo

Mad Marv

Marv Eleazer
Debating the Chargeback

By Marv Eleazer
Everyone has an opinion on how to limit chargebacks. His Madness delves into the passionate debate over how they're applied.

Simple Is as Simple Does

By Marv Eleazer
A surge in questions on social media about the proper way to transition to the menu presentation prompts His Madness to share his easy-to-master process. His advice is to keep it simple.

Finding Pleasantville

By Marv Eleazer

Taking Inventory

By Marv Eleazer

On the Point

Jim Ziegler
Is Your Quick Lube Driving Away Business?

By Jim Ziegler
‘Da Man’ goes undercover to investigate how the national oil change shops are using underhanded tactics like efficiency, training and friendliness to steal your service business.

Who Shot the Dealer?

By Jim Ziegler
‘Da Man’ draws parallels between the Kennedy assassination and the ongoing campaign to undermine the existence of American car dealers.

Stop Flushing Those Ad Dollars

By Jim Ziegler

CPO: Are You In or Out?

By Jim Ziegler