The Industry's Leading Source For F&I, Sales And Technology

Insider Tip of the Week

Popular Videos

Displaying 1  -  24  of  181
Sort by most  recent | popular
 

F&I Tip of the Week: Power of the Pause

Jun 5, 2018 | 1233 views

 

F&I Tip of the Week: The Ben Franklin Close

Aug 7, 2018 | 938 views

 

F&I Tip of the Week: Why People Don’t Buy

Apr 11, 2017 | 620 views

 

Video: Selling High-Mileage VSC Plans

Jan 23, 2018 | 614 views

 

F&I Tip of the Week: The Three-Point Turn

Aug 14, 2018 | 473 views

 

F&I Tip of the Week: Keep ’Em Separated

Feb 7, 2017 | 376 views

 

F&I Tip of the Week: The Proper Disclosure

Jan 10, 2017 | 350 views

 

F&I Tip of the Week: From Good to Great

Jan 24, 2017 | 309 views

 

Setting and Presenting the Menu

Jan 31, 2013 | 291 views

 

F&I Tip of the Week: The Aging Effect

Apr 4, 2017 | 290 views

 

F&I Tip of the Week: Maximizing the Deal

Dec 15, 2016 | 252 views

« Previous12345678Next »

Blog

So Here's the Deal

Ronald J. Reahard
Menus Don’t Work Miracles

By Ronald J. Reahard
A fancy new menu can help streamline processes and improve customer engagement, but it won’t replace the hard-won skill and compassion of a true F&I professional.

Avoiding the AAA Objection

By Ronald J. Reahard
Top trainer advises F&I pros to eliminate the ‘I have AAA’ objection by downplaying the very real — but relatively minor — roadside assistance benefit included with most service contracts.

(Video) Capture Missed VSC Sales

By Ronald J. Reahard

The Dealer Moved My Goal Posts

By Ronald J. Reahard

Done Deal

Gregory Arroyo
Car Buyers Need F&I

By Gregory Arroyo
Current market trends are playing right into the F&I product pitch, but they also reveal trouble ahead for the automotive retail industry at large.

Protecting F&I’s Future

By Gregory Arroyo
The editor responds to a reader’s question about whether F&I managers are being replaced by iPads and digital retailing tools.

Game Almost Over

By Gregory Arroyo

The Repair Is Covered

By Gregory Arroyo

Mad Marv

Marv Eleazer
'We Never Buy This Stuff'

By Marv Eleazer
Every F&I pro gets the occasional ‘F’ customer, but they’re a small part of your business and they’re not worth a minute of mental anguish.

Stop Painting Dealers With a Broad Brush

By Marv Eleazer
His Madness has a few choice words for media members who obsess over every act of dealer malfeasance while ignoring their charitable and volunteer efforts.

I Love F&I. How About You?

By Marv Eleazer

Is That Legal?

By Marv Eleazer

On the Point

Jim Ziegler
Bound to Fail

By Jim Ziegler
Da Man returns with a message to vehicle manufacturers jumping into the subscription waters: It ain’t gonna happen.

Sharpen Your Survival Skills

By Jim Ziegler
‘Da Man’ has a plan you can use to survive the collapse of the car business and remain profitable through the dealer apocalypse.

Sales Rock Stars Still Exist

By Jim Ziegler

The New Stooges

By Jim Ziegler