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Red Flags

Get the latest information, software suggestions and legal advice to help get you compliant with the FTC's latest compliance rules.

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Sun Toyota, which has operated along the Gulf Coast of Florida for 37 years, is well known for its state-of-the-art facility and no dealer fee policy. Click to Enter
Not all dealers had today’s Internet customer in mind when they joined the digital revolution. For Sun Toyota, the Great Recession was all the motivation it needed.
The NADA’s leadership takes a tour of the show floor at the association’s annual convention. To Catch a Customer
Optimists at the NADA and the AFSA conferences believe the industry is primed to sell a million more vehicles this year than in 2012. But as one dealer rep said, it’s going to take a unified effort to make that prediction a reality.
Compliance software helped Jason Gorr confirm his suspicions about a customer posing as a car buyer from Tennessee. His actions helped law enforcement arrest the ID thief, who had bilked five dealerships in four states. To Catch a Thief
Standing on the front lines of the government’s campaigns against terrorist activity and identity theft has put dealers in a tough spot — especially when that fight steps foot inside the dealership.
Facts, Anyone?
Stories about dealer practices that harm consumers are prevalent, but the facts seem to be difficult to come by.
Show of Force
The nation’s chief enforcement agency singled out five dealers for deceptive advertising in March. The magazine’s resident legal wiz weighs in.