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January 2017, F&I and Showroom - Cover Story

There's an App for That

The executive team for AutoGravity includes CTO Martin Prescher, CEO Andreas Hinrichs, COO Nicholas Stellman, and COO Serge Vartanov.

By Eric Gandarilla

AutoGravity’s Andreas Hinrichs believes his mobile financing app can serve as the ‘digital glue’ between dealers and finance sources, delivering ready-to-buy consumers to dealer showrooms.

Tags: F&I technology, Fletcher Jones, Mobile Applications, technology, Vehicle Financing

October 2016, F&I and Showroom - Cover Story

Examining the Bricks-to-Clicks Push

Moderated by F&I Administration’s Kumar Kathinokkula, the P&A Leadership Summit’s ‘Presenting F&I Products Online” panel discussion featured (l-r) Matt Nowicki of IAS, The Impact Group’s Mark Thorpe, Cox Automotive’s Brett Pomerantz, Dan Lievrouw of American Guardian, F&I Director Justin Gasman.

By Gregory Arroyo

Tech vendors believe the industry needs to respond to customer dissatisfaction with the F&I process, but not everyone believes moving the process online is the answer.

Tags: Industry Summit, NADA, online F&I, technology

July 2016, F&I and Showroom - Feature

Asset Protection

Courtesy of iStock. 

By David Nathanson

Retail expert says the more dealers carve out their place in the Digital Age, the more their proprietary and customer data becomes a legal and financial liability to their dealership.

Tags: Customer Privacy, Data, Dealership Systems, technology

April 2016, F&I and Showroom - Cover Story

A New Direction

Pictured are Principle Auto CEO Abigail Kampmann and COO Mark Smith. Nine months after cofounding their four-store dealer group, they took a chance on a new auto-loan equity mining tool and marketing platform called VehicleXchange. It was developed by Dallas-based Pearl Technology Holdings LLC. At BMW of San Antonio, one of the group’s three Texas stores, sales grew 36% in the same year the dealership installed Pearl’s solution. 

By Eric Gandarilla

Principle Auto’s Mark Smith found success after abandoning some of his group’s tried-and-true sales strategies. Now he’s looking to take that change even further.

Tags: Equity Mining, Pearl Technology, Principle Auto, ShowroomXpress, technology, VehicleXchange

March 2016, F&I and Showroom - Feature

Menu Selling Reloaded

Photo courtesy of iStock. 

By Rick McCormick

F&I trainer believes new technology and expert salesmanship can combine to create an efficient and productive menu-selling process.

Tags: F&I menu, F&I Menu Presentation, technology, Tips

October 2015, F&I and Showroom - Feature

5 Keys to Going Social

By Bruce Rzentkowski

The magazine’s resident retail expert identifies five elements every social media strategy must have to ensure the marketing channel doesn’t become a big waste of time.

Tags: marketing, social media, social media marketing, technology

January 2015, F&I and Showroom - Feature

The D.R.I.I.L. That Kills

By Jim Maxim Jr.

Menu expert says technology can’t solve everything. He breaks down five behaviors that can doom a dealership’s bottom line.

Tags: compliance, F&I manager, F&I products, mobile menu, technology

September 2011, F&I and Showroom - Feature

E-Contracting’s Missing Link

By Mark Virag

Integration has been one of the obstacles in the way of the industry’s push toward e-contracting. One technology expert says that will no longer be the case going forward, especially for product providers.

Tags: dealership management system, DMS, e-contracting, F&I product provider, F&I products, technology

June 2011, F&I and Showroom - Feature

Dealers Guide to Compliance

The multimillion-dollar settlement against five captive lenders for discriminatory practices early last decade will be fresh in regulators’ minds for years to come. Dealers who demonstrate a willingness and ability to play within the rules will benefit as auto lending continues its comeback.

By Joe Bartolone

Before you select your next compliance software tool, read this primer on connecting technology to your dealership’s compliance processes.

Tags: compliance, Consumer Financial Protection Bureau, e-contracting, electronic document storage, Federal Trade Commission, technology

March 2011, F&I and Showroom - Cover Story

Mobilizing the Dealer Experience

Ash Zaki, COO of Mercedes-Benz of San Francisco, demonstrates MBFS’s new iPad-compatible tools. Behind him is Chip Kirby, an MBFS dealer rep.

By Gregory Arroyo

Mercedes-Benz Financial Services is taking its mobile strategy where no organization has gone before, but officials say the company won’t push its vision of the future on dealers.

Tags: Generation Y, iPad, iPad Business Applications, marketing, Mercedes-Benz, Mercedes-Benz Financial Services, technology

April 2010, F&I and Showroom - Feature

DMS Arena Heats Up

Symbolizing the heated arms race in the DMS arena, the Reynolds booth sat directly across the aisle from DealerTrack.

By Gregory Arroyo

Companies that went through Reynolds’ integration and certification program say the technology company upheld its promise to integrate third-party software companies, some even saying the debate over data access was more fervor than substance.

Tags: ADP Dealer Services, dealership management system, Dealertrack, IAS, Reynolds & Reynolds, technology

October 2009, F&I and Showroom - Feature

Better Deals Through Technology

By Denny Long

One dealer explains how technology can streamline sales and help you create effective marketing programs.

Tags: technology

May 2009, F&I and Showroom - Cover Story

Downturn Opens Door for Technology

By Gregory Arroyo

Despite the prospect of losing dealer customers, software makers see a silver lining in today’s economic downturn. In fact, some providers believe the recession will be the vehicle to the industry’s digital future.

Tags: ADP Dealer Services, Chrysler Financial Services, dealership management system, Dealertrack, inventory, NADA, RouteOne, technology

March 2004, F&I and Showroom - Feature

Making Your Mark: Technology Offers Everyone an Unfair Advantage

By Editorial Staff

Sometimes you need to really shake things up, and conventional wisdom is just too, uh, conventional. Sure, your bold idea may trigger a chorus of snickers, but playing it safe will never separate you from the pack.

Tags: menu program, technology

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