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Software & Technology

26  -  50  of  2159

June 21, 2018 - Industry News

J.D. Power: New-Vehicle Initial Quality Improves Again

The firm’s 2018 study revealed a 4% increase in initial quality from a year ago, with Genesis, Kia, and Hyundai topping the annual study’s rankings.

Tags: Genesis, Hyundai, Initial Quality Study, J.D. Power, Kia

June 20, 2018 - Industry News

Kennedy to Lead PointPredictive’s AI Scoring Team

Renowned data scientist Mike Kennedy is expected to drive innovation and advancement for the company’s artificial intelligence solutions.

June 20, 2018 - Industry News

ADT Announces Winners of 2018 Dealers’ Choice Awards

Dealers and dealership personnel have recognized 70 companies and individuals in 34 categories in the 2018 Dealers’ Choice Awards.

June 20, 2018 - Industry News

Continental Reports 25% Time Savings Using Over the Edge’s Administration System

The F&I product provider said it could take 30 to 45 days to receive sold contracts from its dealers prior to adding TecAssured, Over the Edge's administration system and rating engine. Today, those contracts are received instantly, officials say.

Tags: Continental Warranty, econtracting, erating, F&I Administration, F&I product provider, Over the Edge, TecAssured

June 20, 2018 - Industry News

Vin-UP Offers Instant KBB Values

Auto dealers are using Vin-UP’s portable scanners and printers to retrieve Kelley Blue Book trade-in values and source pre-owned inventory from customers.

June 19, 2018 - Industry News

Spireon Rolls Out New GoldStar GPS Feature

The new feature provides instant vehicle location and status to help reduce risk and streamline recovery for buy-here, pay-here dealers and lenders.

Tags: auto finance, buy-here, GPS Tracking, pay-here, Spireon, subprime

June 19, 2018 - Industry News

HyreCar Offers Turnkey Carshare Program to Dealers

HyreCar has opened its peer-to-peer vehicle rental platform to auto dealers and fleet operators seeking new opportunities to capitalize on the growing mobility market.

June 18, 2018 - Industry News

dealerTEL Adds Campaign Success Metrics

New metrics offered by dealerTEL were designed to help dealers track call success at the most crucial point: after the phone is answered in-house.

June 14, 2018 - Industry News

NextGear Adds Dealer Auditing Tool

NextGear Capital’s new self-reconciliation tool tackles a key dealer pain point in the auditing process.

June 13, 2018 - Industry News

SpringboardAuto to Power Online Financing Experience for Banks

SpringStack is an end-to-end auto finance platform designed to power a direct-to-consumer online experience for banks and other finance sources. It supports multiple financing product options and offers real-time loan configuration, document upload, vehicle valuation and pricing, electronic signature and more.

Tags: auto finance, digital retailing, online F&I, Online Financing, special finance, SpringboardAuto, technology

June 13, 2018 - Industry News

Industry Summit 2018 to Feature Technology Shootout

Set for mid-October in Orlando, this year’s Industry Summit will include several new features and events, including the inaugural Technology Shootout.

June 13, 2018 - Industry News

Singlethread: Communication Builds Service Retention

Singlethread makes the case for equipping the entire service department team with advanced communication, inspection, and reporting tools to speed up the repair process and improve customer service.

June 12, 2018 - Industry News

Car and Driver Partners With Contact At Once!

Through a new partnership with Hearst Autos, Contact At Once! is outfitting Car and Driver’s vehicle listing platform with its web and mobile messaging solutions to enable direct consumer-to-dealer connections.

Tags: Car and Driver, digital marketing, Hearst Autos, VDPs, vehicle details page

June 11, 2018 - Industry News

Grace Launches Digital Marketing Company

Automotive industry innovator James Grace has launched Wizely, a ‘people-based’ digital marketing firm.

June 11, 2018 - Industry News

Zendesk: Humanize Your Dealership for Sales Success

Zendesk has released a free white paper illustrating a six-step process for auto dealers seeking the competitive advantage created by an ‘omnichannel’ customer service experience.

June 7, 2018 - Industry News

Volvo Car USA Introduces Next Generation Roadside Assistance

The new roadside assistance technology is designed to complement a growing ecosystem of connected car technologies introduced by Volvo, including valet service, fuel delivery, and in-car delivery.

Tags: connected car, roadside assistance, Volvo Car USA

June 7, 2018 - Industry News

Mercedes-Benz, FCA to Offer Three-Tier Subscription Programs

Mercedes-Benz will offer three tiers in its subscription service, but hasn't announced which vehicles would fall into the tiers. Photo courtesy of Mercedes-Benz USA.  

Mercedes-Benz customers can choose between Signature, Reserve, and Premier, with the automaker’s three-tier subscription program costing subscribers between $1,095 and $2,995 per month. Jeep Wave will also offer subscribers three tiers from which to choose. Pricing has yet to be released.

Tags: Jeep, Jeep Wave, Mercedes-Benz, Mercedes-Benz Financial Services, Subscription Service

June 5, 2018 - Industry News

Binary Automotive Adds to Executive Team

Binary Automotive Solutions announced the addition of Joe Turner, Matt Ward, and Troy Scheer to the company’s executive management team.

June 4, 2018 - Industry News

Auto/Mate Integrates With Quik Video

A new partnership between Auto/Mate Dealership Systems and Quik Video promises to help dealers improve service customer retention and satisfaction.

May 31, 2018 - Industry News

OTE Releases Ecommerce Solution for Selling F&I Products Online

The turnkey, ecommerce solution allows dealers to present options for service contracts, tire-and-wheel, GAP, and many other F&I products during or after the time of purchase. Consumers simply visit the dealer’s website and enter their VIN to access competitive rates from multiple F&I product vendors.

Tags: digital retailing, Ecommerce, F&I products, online F&I, OTE, Over the Edge

May 30, 2018 - Industry News

Drive Motors Hires New Senior Director of Consumer Experience

Lauren Wolfe, a more than 15-year digital-marketing specialist, will spearhead growth on the West Coast as the digital retailing provider’s new senior director of consumer experience.

Tags: digital retailing, Drive Motors, online F&I

May 30, 2018 - Industry News

Car-Ware Integrates BillingTree Digital Payment Technology

Users of Car-Ware’s dealer management solutions can now offer an industry-specific digital payment solution for auto finance transactions.

May 24, 2018 - Industry News

Client Command Named an Inc. Magazine Best Workplace 2018

The distinction adds to an already impressive list of awards and distinctions, including a Pacesetter award, a 150 Best Places to Work List award from the Atlanta Journal Constitution, Atlanta Business Chronicle Best Places to Work List, and 6-time winner of the Inc. 5000 Fastest Growing Companies List.

Tags: Client Command, digital marketing, technology

May 24, 2018 - Industry News

AutoGravity Names Jason Bonifay Vice President of Engineering

The fintech firm’s executive previously served as vice president of product development and engineering at CDK Global. He is now tasked with accelerating AutoGravity’s engineering efforts.

Tags: auto finance, AutoGravity, digital retailing, online F&I, technology

May 23, 2018 - Industry News

AAA: Crashes Shake Faith in Driverless Vehicles

Two surveys conducted less than a year apart show Americans are increasingly anxious about the growing presence of autonomous vehicles on public roads.