DALLAS -- CallCommand™, a provider of web-based communication solutions to automotive retailers, has selected StoneEagle to provide secure, real-time, accurate and comprehensive sales and service data from its clients’ dealer management systems. This allows automotive retailers to partner with CallCommand to implement targeted voice campaigns via its Web-based calling system, CallStream™.

Through the incorporation of Internet and telephony technologies, CallStream allows users to develop and send out targeted voice messages instantly, from any location. Penetration is as high as 92 percent message delivery. For dealers looking to reach out to customers and prospects, CallStream offers a sure-fire method of delivering a timely, consistent and professional message each and every time customers are contacted.

StoneEagle’s data solution aggregates inaccessible and inconsistent data from a majority of DMS systems. Automotive retailers utilize their DMS according to their individual business practices; consequently, the data format is inconsistent across the market. StoneEagle cleanses, standardizes and custom maps each dealer for data integrity and delivers the data to applications such as CallStream. StoneEagle’s data solution provides CallStream with the comprehensive and timely data CallCommand clients need to generate effective voice marketing campaigns.

"Dealers everywhere understand the immense opportunity that exists in communicating to their existing database," said Al Babbington, CEO of Callcommand. "Previous methods of direct marketing were cost prohibative. StoneEagle technology assures we can pinpoint daily sales and service prospects. Its process assures that we can aid our clients in capitalizing on these opportunities through timely, consistent and professional voice messaging."

"CallCommand has greatly enhanced the way in which automotive retailers communicate with their customers," said Bobby Allen, president of StoneEagle. "The combination of StoneEagle’s data acquisition and normalization technologies and Call Command’s CallStream technology has proven to be a winning combination for all parties. The efficiencies created by the CallStream program significantly increase the dealers return on investment."

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