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Auto/Mate Adds Service Merchandising Module to DMS

July 18, 2011

CLIFTON PARK, N.Y. — Auto/Mate Dealership Systems announced the release of a new Service Merchandising module for its dealership management system (DMS). The new module consolidates service merchandising functions into one screen, a feature company officials said was designed to increases productivity and improve service department efficiency.

“Boosting profits in fixed ops has become increasingly important to many dealerships, and technology is key to achieving this,” said Mike Esposito, president and CEO of Auto/Mate. “We developed the features in this module over the last year largely based on customer requests and feedback, and the response has been that the new interface helps to streamline processes and grow profits in the service department.”

The Service Merchandising module includes one-screen access, the ability to instantly create repair orders, a graphics-rich calendar, the ability to merge duplicate customer information with the instant merge function, and an OEM button to access manufacturers' online information from within the DMS.

Auto/Mate's Service Merchandising module is available immediately and will be installed at no charge to current customers, according to the company.

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