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Recent Videos

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F&I Tip of the Week: The Maintenance Upsell

Jun 9, 2015 | 2501 views

 

ADTV: Gerry Gould Talks Industry Summit 2014

Sep 3, 2014 | 6732 views

 

F&I Tip of the Week: The Power of the Pen

Jul 29, 2014 | 2025 views

 

F&I Tip of the Week: Criteria Selling

Jul 1, 2014 | 1966 views

 

Auto Dealer TV: Toyota's Milestone Penalty

Mar 27, 2014 | 3754 views

 

Auto Dealer TV Debuts

Mar 21, 2014 | 3516 views

 

Arroyo Talks F&I Conference, Dodd-Frank Act

Aug 29, 2013 | 9470 views

 

Presenting the Right Product Options

Jan 29, 2013 | 1678 views

 

Embrace the Spotlight

Jan 24, 2013 | 1881 views

 

Transitioning to the Menu

Jan 17, 2013 | 2304 views

 

Building a Credit Application Business

Dec 20, 2012 | 1372 views

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Blog

So Here's the Deal

Ronald J. Reahard
Achieving $1,600 Per Copy

By Ronald J. Reahard
An F&I manager from New York asks the magazine’s resident F&I pro how achieving a $1,600 per-copy average is even possible. He responds with strategies employed by the Top 25 F&I operations in the nation.

Starting F&I Online

By Ronald J. Reahard
The magazine’s resident F&I pro agrees that tech tools can’t sell product alone, but he does believe the online space offers new opportunities for F&I pros to engage and educate customers.

(Video) Handling the 'Be Back' Objection

By Ronald J. Reahard

(Video) Overcoming Helicopter Parents

By Ronald J. Reahard

Done Deal

Gregory Arroyo
Time to Change the Message

By Gregory Arroyo
The editor wonders what marketers hope to accomplish by bashing F&I and warns them not to bite the hand that pushes the buttons.

Turning 100

By Gregory Arroyo
The editor reflects on his decade-long connection to the industry and the 100-year-old association that drives it.

Are the CFPB’s Days Numbered?

By Gregory Arroyo

Anti-Consumer, Me?

By Gregory Arroyo

Mad Marv

Marv Eleazer
Taking Inventory

By Marv Eleazer
His Madness offers up some recommendations for making 2017 a prosperous year, maybe even a record-setting year.

Culture Clash

By Marv Eleazer
His Madness breaks from his usual F&I programming to deliver a message to dealers about the importance of culture and the keys to instilling and maintaining it.

Defining F&I Success

By Marv Eleazer

Stop the Madness

By Marv Eleazer

On the Point

Jim Ziegler
CPO: Are You In or Out?

By Jim Ziegler
Da Man believes CPO leasing will be the hot ticket in 2017, especially now that vehicle OEMs and private companies have muddied the CPO waters.

Fasten Those Seatbelts

By Jim Ziegler
With a major slowdown imminent, Da Man says it’s time to ditch those new-age theories and get back to the basics.

Harry's in a Slump

By Jim Ziegler

Time to Pay the Piper

By Jim Ziegler