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F&I Tip of the Week: The Follow-Up Opportunity

Jan 19, 2017 | 1231 views

 

F&I Tip of the Week: The Maintenance Upsell

Jun 9, 2015 | 2689 views

 

ADTV: Gerry Gould Talks Industry Summit 2014

Sep 3, 2014 | 7204 views

 

F&I Tip of the Week: The Power of the Pen

Jul 29, 2014 | 2086 views

 

F&I Tip of the Week: Criteria Selling

Jul 1, 2014 | 2021 views

 

Auto Dealer TV: Toyota's Milestone Penalty

Mar 27, 2014 | 4012 views

 

Auto Dealer TV Debuts

Mar 21, 2014 | 3777 views

 

Arroyo Talks F&I Conference, Dodd-Frank Act

Aug 29, 2013 | 9729 views

 

Presenting the Right Product Options

Jan 29, 2013 | 1716 views

 

Embrace the Spotlight

Jan 24, 2013 | 1920 views

 

Transitioning to the Menu

Jan 17, 2013 | 2359 views

 

Building a Credit Application Business

Dec 20, 2012 | 1414 views

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Blog

So Here's the Deal

Ronald J. Reahard
(Video) Timing F&I

By Ronald J. Reahard
Feeling pressure from management to shorten time spent in finance, a producer from California asks the magazine’s resident F&I pro how to shorten the needs-discovery portion of his process.

(Video) Handling Remote Deliveries

By Ronald J. Reahard
An F&I pro from Atlanta is struggling with deals involving remote deliveries. The magazine’s resident F&I expert has the answer.

Achieving $1,600 Per Copy

By Ronald J. Reahard

Starting F&I Online

By Ronald J. Reahard

Done Deal

Gregory Arroyo
How to Lose a Customer

By Gregory Arroyo
The editor shares a story of good intentions gone wrong. He believes there’s a learning lesson for all, including himself.

Resistance Isn’t Always Futile

By Gregory Arroyo
The editor delves into results of a new study that says 60% of dealers who aren’t using tablets aren’t even considering adopting them.

Time to Change the Message

By Gregory Arroyo

Turning 100

By Gregory Arroyo

Mad Marv

Marv Eleazer
Simple Is as Simple Does

By Marv Eleazer
A surge in questions on social media about the proper way to transition to the menu presentation prompts His Madness to share his easy-to-master process. His advice is to keep it simple.

Finding Pleasantville

By Marv Eleazer
His Madness finds himself dreaming of the town of Pleasantville, where deals arrive properly structured and every customer has an 800 credit score.

Taking Inventory

By Marv Eleazer

Culture Clash

By Marv Eleazer

On the Point

Jim Ziegler
Who Shot the Dealer?

By Jim Ziegler
‘Da Man’ draws parallels between the Kennedy assassination and the ongoing campaign to undermine the existence of American car dealers.

Stop Flushing Those Ad Dollars

By Jim Ziegler
‘Da Man’ delivers a marketing plan that produces Google and social media leads and reduces your dependency on underperforming lead providers.

CPO: Are You In or Out?

By Jim Ziegler

Fasten Those Seatbelts

By Jim Ziegler