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October 2010, F&I and Showroom - Feature

Dissecting the Meet-and-Greet

By Gerry Gould

Meeting customers in the showroom might not be for everyone, but the benefits often outweigh the negatives. Training expert provides his take.

Tags: CSI

November 2009, F&I and Showroom - Feature

5 Focus Factors of F&I

By Ron Martin

It's definitely easy to get wrapped up in all of the negatives these days. F&I trainer provides a head-clearing lesson and reveals the five factors every F&I manager should be focused on.

Tags: CSI, F&I income, F&I sales

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