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October 2009, F&I and Showroom - Feature

Better Collections Through Technology

By Rob Hagen

Repossessing a vehicle is never a good thing, but technology has certainly come a long way in helping dealers do just that. The Special Finance Coach discusses how to keep customers on time with their payments, as well as how social-networking sites like Facebook can help when they’re not.

Tags: buy-here, pay-here , Collections, payment assurance systems, Repossessions

August 2009, F&I and Showroom - WebXclusive

Smarter Choices Lead to Smarter Actions

By Ashley Herndon

When it comes to the buy-here, pay-here model, payment assurance technology definitely strengthens a dealer’s ability to keep customers current. But these devices are only part of the equation for a successful operation.

Tags: bhph, buy-here, pay-here , payment assurance systems

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