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Auto/Mate Earns GM Global Warranty Management Certification

April 30, 2009


Auto/Mate Dealership Systems, a GM IDMS vendor, announced Tuesday it has been

awarded General Motor’s Global Warranty Management (GWM) certification.

The certification allows GM dealer clients to quickly and

easily process and manage warranty claims directly from Auto/Mate’s Automotive

Management Productivity Suite (AMPS). AMPS is a complete dealership management

system (DMS), with 20 fully integrated modules and easy-to-use graphical

interfaces for any size dealership.


Global Warranty Management system is a comprehensive claims processing solution

that makes it easier for dealers to work with GM,” said Mike Esposito,

president and CEO of Auto/Mate. “Integrating AMPS with GWM gives our GM dealer

clients a more streamlined and cost-effective way to manage warranties and



Global Warranty Management is comprised of a common system, processes, and

governance based on best business practices, globally common business rules,

and local regulatory and market requirements. Following a rigorous

certification process, AMPS has been fully integrated with the system, allowing

dealers to quickly process, track and analyze warranty submissions and claims

from their AMPS console.

Dealers can also set

their own processing rules, including transaction types allowed, operation and

part limits.

AMPS is a

customizable DMS with over 20 fully integrated modules designed to suit any size

dealership and to address sales, F&I, fixed operations, accounting, CRM and

fleet sales.

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