CLIFTON PARK, N.Y. —
Auto/Mate Dealership Systems, a GM IDMS vendor, announced Tuesday it has been
awarded General Motor’s Global Warranty Management (GWM) certification.
The certification allows GM dealer clients to quickly and
easily process and manage warranty claims directly from Auto/Mate’s Automotive
Management Productivity Suite (AMPS). AMPS is a complete dealership management
system (DMS), with 20 fully integrated modules and easy-to-use graphical
interfaces for any size dealership.
“GM’s
Global Warranty Management system is a comprehensive claims processing solution
that makes it easier for dealers to work with GM,” said Mike Esposito,
president and CEO of Auto/Mate. “Integrating AMPS with GWM gives our GM dealer
clients a more streamlined and cost-effective way to manage warranties and
claims.”
GM’s
Global Warranty Management is comprised of a common system, processes, and
governance based on best business practices, globally common business rules,
and local regulatory and market requirements. Following a rigorous
certification process, AMPS has been fully integrated with the system, allowing
dealers to quickly process, track and analyze warranty submissions and claims
from their AMPS console.
Dealers can also set
their own processing rules, including transaction types allowed, operation and
part limits.
AMPS is a
customizable DMS with over 20 fully integrated modules designed to suit any size
dealership and to address sales, F&I, fixed operations, accounting, CRM and
fleet sales.
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