By Gregory Arroyo
Tired of talking about the CFPB, the editor offers a few thoughts on what he thinks is a great opportunity to better connect with car buyers.
By Gregory Arroyo
The editor doesn’t like to be ignored, and he continues to lay into the CFPB for not heeding its own call for transparency.
By Gregory Arroyo
By Gregory Arroyo
By Marv Eleazer
His Madness covers three items you won’t find in any new-hire training manual but are critical to your career in F&I. Together, they make up the unwritten rules of life inside a dealership.
By Marv Eleazer
His Madness opens up with a few thoughts on rehashing deals, then offers tips on how to get the right call the first time.
By Marv Eleazer
By Marv Eleazer
By Cory Mosley
The magazine’s sales expert breaks down the keys to hiring and retaining talented members of Generation Y.
By Cory Mosley
Now that the big annual convention has passed, it’s time to assess what was learned and how we can put it to work immediately. The magazine’s resident sales strategist weighs in.
By Cory Mosley
By Cory Mosley
By Jim Ziegler
‘Da Man’ finds his groove and issues another prediction about the fate awaiting several ‘domestic’ car manufacturers.
By Jim Ziegler
‘Da Man’ has his game face on and issues a warning to all vendors requiring DMS connections. He also has a message to dealers: ‘Let’s go to war.’
By Jim Ziegler
By Jim Ziegler