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Done Deal

Gregory Arroyo
Playing for the Coach

By Gregory Arroyo
The editor says goodbye to his mentor and recalls one of the many memories he has of the founder of F&I and Showroom magazine.

‘Profit’ Isn’t a Bad Word

By Gregory Arroyo
Results from a few consumer surveys spur the magazine to add a new feature to its annual conference. The editor provides the details.

The Biweekly Scare

By Gregory Arroyo

Interview With the Regulator

By Gregory Arroyo

Mad Marv

Marv Eleazer
Separating Fact From Fiction

By Marv Eleazer
Is the F&I menu a compliance tool? His Madness doesn’t think so, but he’ll pose that question to compliance experts and menu developers at Industry Summit 2014.

Resetting the Clock

By Marv Eleazer
Customers simply don’t like to wait, but His Madness says there’s a simple step F&I managers can take to buy themselves and their process a little more time.

Wanting It All

By Marv Eleazer

Taking on Credit Unions

By Marv Eleazer

Sales Driver

Cory Mosley
Sweat the Small Stuff

By Cory Mosley
Does a wrinkled shirt or an undone tie really matter to a skilled professional? The magazine’s resident retail strategist says they do.

Challenge Yourself

By Cory Mosley
The magazine’s resident sales strategist offers five tips for driving incremental business that is predictable and sustainable.

Showroom Confidential

By Cory Mosley

Signing Rookies

By Cory Mosley

On the Point

Jim Ziegler
Defensive Posture

By Jim Ziegler
There are many reasons customers say they need to think about a purchase decision. Da Man says the key is not to treat that response as the customer’s true objection.

It’s the Relationship, Stupid

By Jim Ziegler
New data on what consumers want has Da Man up in arms. Not only does he doubt the source of the data, he believes it’s another example of why dealers need to take back their markets.

Are We Not Men?

By Jim Ziegler

Show Me the ‘Ups’

By Jim Ziegler



F&I and Showroom - December 2013

In This Issue
Here are some of the Highlights:

  • Raising the Stakes
  • Showdown in D.C.
  • Provide, Preserve, Protect
    And much more…