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Training Calendar

Ethics & Compliance Certification

4/3/2018 - 4/3/2019

Available Anytime Online

Ethical and compliance-related violations are serious business — serious enough to jeopardize your current job or career and could even result in jail time. This exclusive online course is designed to educate you on various compliance obstacles you may face in your dealership. With the retail automotive environment, and F&I specifically, ranking as one of the most regulated industries, this course is sure to cover all of the potential pitfalls that you could face in your daily routine. Broad topics include: the regulatory landscape overview, common violations, sales and desking, the F&I process, creating a compliant culture and sound practices. Throughout the course, you will be quizzed after each lesson and ultimately be required to take a final exam. Those who achieve a passing score will receive a certificate as a professional who takes a proactive approach to Ethics and Compliance.

To learn more or take the course, visit today or call John Tabar, UDS Director of Training, at (800) 282-1154.

Web Seminars

CFPB Defanged: Rise of the eDealership


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CFPB Defanged: Rise of the eDealership

Wednesday, July 11, 2018 ● 11:00 AM PT/2:00 PM ET 

State regulators are lining up to fill the void left by the CFPB’s retreat from regulation. But due to budget constraints and other limitations, the big financial companies may not be their main target. Compliance auditor Gil Van Over believes that puts dealers squarely in the crosshairs of state Attorneys General. He enters the F&I Think Tank on Wednesday, July 11th, at 11 a.m. PT/2 p.m. ET to share a compliance defense plan to help dealerships prepare for the next wave of compliance.

  • Road to Compliance: Identify critical compliance components and best practices on the road to the sale.
  • Trail of Facts: Does your paper trail tell a story of compliance or something else?
  • Quoting the First Pencil: Examining the risks of quoting payments in the showroom.
  • From Pulp to Ions: Learn why digitizing your desking process may be your best defense against regulator encroachment.


Gregory Arroyo, Editorial Director, F&I and Showroom Magazine

Gil Van Over, President, gvo3 & Associates 

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So Here's the Deal

Ronald J. Reahard
Capture Missed VSC Sales

By Ronald J. Reahard
In response to a reader question, the magazine’s F&I wiz updates his plan for re-pitching service contracts to customers who declined the protection at the time of delivery.

The Dealer Moved My Goal Posts

By Ronald J. Reahard
Top trainer has hard-earned advice — and a word of warning — for F&I pros whose dealers seem to change their pay plans every time they have a good month.

Addressing F&I’s Internet Problem

By Ronald J. Reahard

(Video) Selling Eight Products Without Losing the Customer

By Ronald J. Reahard

Done Deal

Gregory Arroyo
Game Almost Over

By Gregory Arroyo
With the CFPB’s controversial guidance officially repealed, the editor delves into what the bureau was really after in its targeting of dealer participation.

The Repair Is Covered

By Gregory Arroyo
The editor opens up about his first service-contract claim, which resulted in a covered and repaired vehicle as well as a few lessons.

Change Is Happening

By Gregory Arroyo

Who Will Take Up the CFPB's Torch?

By Gregory Arroyo

Mad Marv

Marv Eleazer
I Love F&I. How About You?

By Marv Eleazer
His Madness challenges F&I professionals to decide right here and now whether F&I is your career or just a job.

Is That Legal?

By Marv Eleazer
Is manipulating a sales agreement to accommodate a customer’s request to cash out of a dealer-arranged retail sales contract allowed? His Madness gets answers from the industry’s top legal mind.

Overcome Your F&I Weaknesses

By Marv Eleazer

Proper Deal Structure Moves Mountains

By Marv Eleazer

On the Point

Jim Ziegler
Bound to Fail

By Jim Ziegler
Da Man returns with a message to vehicle manufacturers jumping into the subscription waters: It ain’t gonna happen.

Sharpen Your Survival Skills

By Jim Ziegler
‘Da Man’ has a plan you can use to survive the collapse of the car business and remain profitable through the dealer apocalypse.

Sales Rock Stars Still Exist

By Jim Ziegler

The New Stooges

By Jim Ziegler