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Events


Training Calendar

Skills for the Business Manager with FILES Certification

10/20/2014 - 10/24/2014

Deerfield Beach, FL

Skills for the business manager focuses on the processes and selling methods used in the Finance and Insurance department, and integrates techniques proven to improve F&I revenue. This 5-day course covers such topics as the psychology of selling, the interview, the menu, product knowledge, and conversions. Special emphasis is placed on rigorous group exercises and interactive role-play activities. The FILES Certification focuses on legal compliance, as well as F&I processes and selling methods. Students who participate in this course must demonstrate both legal knowledge and exceptional sales skills in order to earn FILES certification. For more information, please visit www.performancedevelopmentcenter.com

Training Calendar

Skills for the Business Manager with FILES Certification

11/3/2014 - 11/7/2014

Deerfield Beach, FL

Skills for the business manager focuses on the processes and selling methods used in the Finance and Insurance department, and integrates techniques proven to improve F&I revenue. This 5-day course covers such topics as the psychology of selling, the interview, the menu, product knowledge, and conversions. Special emphasis is placed on rigorous group exercises and interactive role-play activities. The FILES Certification focuses on legal compliance, as well as F&I processes and selling methods. Students who participate in this course must demonstrate both legal knowledge and exceptional sales skills in order to earn FILES certification. For more information, please visit www.performancedevelopmentcenter.com

Training Calendar

Skills for the Business Manager with FILES Certification

11/10/2014 - 11/14/2014

Deerfield Beach, FL

Skills for the business manager focuses on the processes and selling methods used in the Finance and Insurance department, and integrates techniques proven to improve F&I revenue. This 5-day course covers such topics as the psychology of selling, the interview, the menu, product knowledge, and conversions. Special emphasis is placed on rigorous group exercises and interactive role-play activities. The FILES Certification focuses on legal compliance, as well as F&I processes and selling methods. Students who participate in this course must demonstrate both legal knowledge and exceptional sales skills in order to earn FILES certification. For more information, please visit www.performancedevelopmentcenter.com

Training Calendar

Skills for the Business Manager with FILES Certification

11/17/2014 - 11/21/2014

Deerfield Beach, FL

Skills for the business manager focuses on the processes and selling methods used in the Finance and Insurance department, and integrates techniques proven to improve F&I revenue. This 5-day course covers such topics as the psychology of selling, the interview, the menu, product knowledge, and conversions. Special emphasis is placed on rigorous group exercises and interactive role-play activities. The FILES Certification focuses on legal compliance, as well as F&I processes and selling methods. Students who participate in this course must demonstrate both legal knowledge and exceptional sales skills in order to earn FILES certification. For more information, please visit www.performancedevelopmentcenter.com

Blog

Done Deal

Gregory Arroyo
Entering the Virtual F&I Office

By Gregory Arroyo
Facebook is in the spotlight this month, and the editor believes new ad tools the social network is offering can help the F&I cause.

F&I Goes Retro

By Gregory Arroyo
The editor has a theory that may explain why some of F&I’s classic closes are making a comeback.

Playing for the Coach

By Gregory Arroyo

‘Profit’ Isn’t a Bad Word

By Gregory Arroyo

Mad Marv

Marv Eleazer
A Prepared Mind

By Marv Eleazer
His Madness is back in action after Industry Summit, where he found some inspiration in the go-getter attitude of a first-time attendee.

Stop Scoreboard Watching

By Marv Eleazer
His Madness says the only person you need to measure yourself against is you. So stop worrying about what others are doing, and start examining your performance numbers.

Separating Fact From Fiction

By Marv Eleazer

Resetting the Clock

By Marv Eleazer

Sales Driver

Cory Mosley
Sweat the Small Stuff

By Cory Mosley
Does a wrinkled shirt or an undone tie really matter to a skilled professional? The magazine’s resident retail strategist says they do.

Challenge Yourself

By Cory Mosley
The magazine’s resident sales strategist offers five tips for driving incremental business that is predictable and sustainable.

Showroom Confidential

By Cory Mosley

Signing Rookies

By Cory Mosley

On the Point

Jim Ziegler
A Bustle in Your Hedgerow

By Jim Ziegler
Da Man lists a few of the hits on the FTC’s latest album, ‘Deceptive Dealer Advertising.’

Defensive Posture

By Jim Ziegler
There are many reasons customers say they need to think about a purchase decision. Da Man says the key is not to treat that response as the customer’s true objection.

It’s the Relationship, Stupid

By Jim Ziegler

Are We Not Men?

By Jim Ziegler

STORE

$10.00

F&I and Showroom - December 2013

In This Issue
Here are some of the Highlights:

  • Raising the Stakes
  • Showdown in D.C.
  • Provide, Preserve, Protect
    And much more…