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Events


Training Calendar

Skills for the Business Manager with FILES Certification

5/20/2013 - 5/24/2013

Deerfield Beach, FL

Skills for the business manager focuses on the processes and selling methods used in the Finance and Insurance department, and integrates techniques proven to improve F&I revenue. This 5-day course covers such topics as the psychology of selling, the interview, the menu, product knowledge, and conversions. Special emphasis is placed on rigorous group exercises and interactive role-play activities. The FILES Certification focuses on legal compliance, as well as F&I processes and selling methods. Students who participate in this course must demonstrate both legal knowledge and exceptional sales skills in order to earn FILES certification. For more information, please visit www.performancedevelopmentcenter.com

Training Calendar

Skills for the Business Manager with FILES Certification

6/3/2013 - 6/7/2013

Deerfield Beach, FL

Skills for the business manager focuses on the processes and selling methods used in the Finance and Insurance department, and integrates techniques proven to improve F&I revenue. This 5-day course covers such topics as the psychology of selling, the interview, the menu, product knowledge, and conversions. Special emphasis is placed on rigorous group exercises and interactive role-play activities. The FILES Certification focuses on legal compliance, as well as F&I processes and selling methods. Students who participate in this course must demonstrate both legal knowledge and exceptional sales skills in order to earn FILES certification. For more information, please visit www.performancedevelopmentcenter.com

Training Calendar

Skills for the Business Manager with FILES Certification

6/10/2013 - 6/14/2013

Deerfield Beach, FL

Skills for the business manager focuses on the processes and selling methods used in the Finance and Insurance department, and integrates techniques proven to improve F&I revenue. This 5-day course covers such topics as the psychology of selling, the interview, the menu, product knowledge, and conversions. Special emphasis is placed on rigorous group exercises and interactive role-play activities. The FILES Certification focuses on legal compliance, as well as F&I processes and selling methods. Students who participate in this course must demonstrate both legal knowledge and exceptional sales skills in order to earn FILES certification. For more information, please visit www.performancedevelopmentcenter.com

Training Calendar

Skills for the Business Manager with FILES Certification

6/17/2013 - 6/21/2013

Deerfield Beach, FL

Skills for the business manager focuses on the processes and selling methods used in the Finance and Insurance department, and integrates techniques proven to improve F&I revenue. This 5-day course covers such topics as the psychology of selling, the interview, the menu, product knowledge, and conversions. Special emphasis is placed on rigorous group exercises and interactive role-play activities. The FILES Certification focuses on legal compliance, as well as F&I processes and selling methods. Students who participate in this course must demonstrate both legal knowledge and exceptional sales skills in order to earn FILES certification. For more information, please visit www.performancedevelopmentcenter.com

Training Calendar

Skills for the Business Manager with FILES Certification

7/8/2013 - 7/12/2013

Raleigh, NC

Skills for the business manager focuses on the processes and selling methods used in the Finance and Insurance department, and integrates techniques proven to improve F&I revenue. This 5-day course covers such topics as the psychology of selling, the interview, the menu, product knowledge, and conversions. Special emphasis is placed on rigorous group exercises and interactive role-play activities. The FILES Certification focuses on legal compliance, as well as F&I processes and selling methods. Students who participate in this course must demonstrate both legal knowledge and exceptional sales skills in order to earn FILES certification. For more information, please visit www.performancedevelopmentcenter.com

Blog

Done Deal

Gregory Arroyo
A Change in Station

By Gregory Arroyo
Tired of talking about the CFPB, the editor offers a few thoughts on what he thinks is a great opportunity to better connect with car buyers.

Where’s the Transparency?

By Gregory Arroyo
The editor doesn’t like to be ignored, and he continues to lay into the CFPB for not heeding its own call for transparency.

Unified Front

By Gregory Arroyo

Talk to Me

By Gregory Arroyo

Mad Marv

Marv Eleazer
3 ‘P’s of F&I

By Marv Eleazer
His Madness covers three items you won’t find in any new-hire training manual but are critical to your career in F&I. Together, they make up the unwritten rules of life inside a dealership.

Rehashing an Old Topic

By Marv Eleazer
His Madness opens up with a few thoughts on rehashing deals, then offers tips on how to get the right call the first time.

Preventing the Unexpected

By Marv Eleazer

A Newbie’s Guide to F&I

By Marv Eleazer

Sales Driver

Cory Mosley
Signing Rookies

By Cory Mosley
The magazine’s sales expert breaks down the keys to hiring and retaining talented members of Generation Y.

4.5 Success Drivers for 2013

By Cory Mosley
Now that the big annual convention has passed, it’s time to assess what was learned and how we can put it to work immediately. The magazine’s resident sales strategist weighs in.

Dead or Alive?

By Cory Mosley

Hunter to Influencer

By Cory Mosley

On the Point

Jim Ziegler
Ball of Confusion

By Jim Ziegler
‘Da Man’ finds his groove and issues another prediction about the fate awaiting several ‘domestic’ car manufacturers.

Battle Lines Drawn

By Jim Ziegler
‘Da Man’ has his game face on and issues a warning to all vendors requiring DMS connections. He also has a message to dealers: ‘Let’s go to war.’

Notes from NADA

By Jim Ziegler

One Last Thrill

By Jim Ziegler

STORE

$10.00

F&I and Showroom - December 2012

In This Issue
Here are some of the Highlights:

  • Juggling Chainsaws
  • Viral Attack
  • Measuring F&I Success
    And much more…