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Training Calendar

Skills for the Business Manager with FILES Certification

1/7/2013 - 1/11/2013

Deerfield Beach, FL

Skills for the business manager focuses on the processes and selling methods used in the Finance and Insurance department, and integrates techniques proven to improve F&I revenue. This 5-day course covers such topics as the psychology of selling, the interview, the menu, product knowledge, and conversions. Special emphasis is placed on rigorous group exercises and interactive role-play activities. The FILES Certification focuses on legal compliance, as well as F&I processes and selling methods. Students who participate in this course must demonstrate both legal knowledge and exceptional sales skills in order to earn FILES certification. For more information, please visit www.performancedevelopmentcenter.com

Training Calendar

Skills for the Business Manager with FILES Certification

12/17/2012 - 12/21/2012

Deerfield Beach, FL

Skills for the business manager focuses on the processes and selling methods used in the Finance and Insurance department, and integrates techniques proven to improve F&I revenue. This 5-day course covers such topics as the psychology of selling, the interview, the menu, product knowledge, and conversions. Special emphasis is placed on rigorous group exercises and interactive role-play activities. The FILES Certification focuses on legal compliance, as well as F&I processes and selling methods. Students who participate in this course must demonstrate both legal knowledge and exceptional sales skills in order to earn FILES certification. For more information, please visit www.performancedevelopmentcenter.com

Training Calendar

Skills for the Business Manager with FILES Certification

12/10/2012 - 12/14/2012

Deerfield Beach, FL

Skills for the business manager focuses on the processes and selling methods used in the Finance and Insurance department, and integrates techniques proven to improve F&I revenue. This 5-day course covers such topics as the psychology of selling, the interview, the menu, product knowledge, and conversions. Special emphasis is placed on rigorous group exercises and interactive role-play activities. The FILES Certification focuses on legal compliance, as well as F&I processes and selling methods. Students who participate in this course must demonstrate both legal knowledge and exceptional sales skills in order to earn FILES certification. For more information, please visit www.performancedevelopmentcenter.com

Training Calendar

Skills for the Business Manager with FILES Certification

12/3/2012 - 12/7/2012

Deerfied Beach, FL

Skills for the business manager focuses on the processes and selling methods used in the Finance and Insurance department, and integrates techniques proven to improve F&I revenue. This 5-day course covers such topics as the psychology of selling, the interview, the menu, product knowledge, and conversions. Special emphasis is placed on rigorous group exercises and interactive role-play activities. The FILES Certification focuses on legal compliance, as well as F&I processes and selling methods. Students who participate in this course must demonstrate both legal knowledge and exceptional sales skills in order to earn FILES certification. For more information, please visit www.performancedevelopmentcenter.com

Training Calendar

F&I Training: Mastering Menu Selling & Closing Tools Workshop

11/13/2012 - 11/15/2012

Announcing CCI Chernek Consulting- Mastering Menu Sales & Closing Tools Workshop. Get back on track with CCI, November 13th, 14th & 15th, Atlanta, GA. http://www.ccilearningcenter.com

Chernek's Mastering Menu Selling & Closing Tools Workshop is geared towards helping the F&I Professional to increase their abilities to close any sale. CCI provides an abundance of information and a long list of closing tools that prepare the F&I Manager for incalculable success. Chernek provides the most effective processes and proven techniques. CCI is confident that, with it's hands-on proven methods the F&I Manager will increase profits significantly while limiting liability. Implement the CCI keys and reap the rewards. Remember, presenting the menu is one thing, but closing the deal is quite another matter.

Training Calendar

Skills for the Business Manager with FILES Certification

11/12/2012 - 11/16/2012

Pewaukee, WI

Skills for the business manager focuses on the processes and selling methods used in the Finance and Insurance department, and integrates techniques proven to improve F&I revenue. This 5-day course covers such topics as the psychology of selling, the interview, the menu, product knowledge, and conversions. Special emphasis is placed on rigorous group exercises and interactive role-play activities. The FILES Certification focuses on legal compliance, as well as F&I processes and selling methods. Students who participate in this course must demonstrate both legal knowledge and exceptional sales skills in order to earn FILES certification. For more information, please visit www.performancedevelopmentcenter.com

Training Calendar

Skills for the Business Manager with FILES Certification

11/12/2012 - 11/16/2012

Deerfield Beach, FL

Skills for the business manager focuses on the processes and selling methods used in the Finance and Insurance department, and integrates techniques proven to improve F&I revenue. This 5-day course covers such topics as the psychology of selling, the interview, the menu, product knowledge, and conversions. Special emphasis is placed on rigorous group exercises and interactive role-play activities. The FILES Certification focuses on legal compliance, as well as F&I processes and selling methods. Students who participate in this course must demonstrate both legal knowledge and exceptional sales skills in order to earn FILES certification. For more information, please visit www.performancedevelopmentcenter.com

Training Calendar

Skills for the Business Manager with FILES Certification

11/5/2012 - 11/9/2012

Deerfield Beach, FL

Skills for the business manager focuses on the processes and selling methods used in the Finance and Insurance department, and integrates techniques proven to improve F&I revenue. This 5-day course covers such topics as the psychology of selling, the interview, the menu, product knowledge, and conversions. Special emphasis is placed on rigorous group exercises and interactive role-play activities. The FILES Certification focuses on legal compliance, as well as F&I processes and selling methods. Students who participate in this course must demonstrate both legal knowledge and exceptional sales skills in order to earn FILES certification. For more information, please visit www.performancedevelopmentcenter.com

Training Calendar

Skills for the Business Manager with FILES Certification

10/22/2012 - 10/26/2012

Deerfield Beach, FL

Skills for the business manager focuses on the processes and selling methods used in the Finance and Insurance department, and integrates techniques proven to improve F&I revenue. This 5-day course covers such topics as the psychology of selling, the interview, the menu, product knowledge, and conversions. Special emphasis is placed on rigorous group exercises and interactive role-play activities. The FILES Certification focuses on legal compliance, as well as F&I processes and selling methods. Students who participate in this course must demonstrate both legal knowledge and exceptional sales skills in order to earn FILES certification. For more information, please visit www.performancedevelopmentcenter.com

Training Calendar

Skills for the Business Manager with FILES Certification

10/15/2012 - 10/19/2012

Deerfield Beach, FL

Skills for the business manager focuses on the processes and selling methods used in the Finance and Insurance department, and integrates techniques proven to improve F&I revenue. This 5-day course covers such topics as the psychology of selling, the interview, the menu, product knowledge, and conversions. Special emphasis is placed on rigorous group exercises and interactive role-play activities. The FILES Certification focuses on legal compliance, as well as F&I processes and selling methods. Students who participate in this course must demonstrate both legal knowledge and exceptional sales skills in order to earn FILES certification. For more information, please visit www.performancedevelopmentcenter.com

Training Calendar

Skills for the Business Manager with FILES Certification

10/8/2012 - 10/12/2012

Deerfield Beach, FL

Skills for the business manager focuses on the processes and selling methods used in the Finance and Insurance department, and integrates techniques proven to improve F&I revenue. This 5-day course covers such topics as the psychology of selling, the interview, the menu, product knowledge, and conversions. Special emphasis is placed on rigorous group exercises and interactive role-play activities. The FILES Certification focuses on legal compliance, as well as F&I processes and selling methods. Students who participate in this course must demonstrate both legal knowledge and exceptional sales skills in order to earn FILES certification. For more information, please visit www.performancedevelopmentcenter.com

Training Calendar

Skills for the Business Manager with FILES Certification

9/24/2012 - 9/28/2012

Deerfield Beach, FL

Skills for the business manager focuses on the processes and selling methods used in the Finance and Insurance department, and integrates techniques proven to improve F&I revenue. This 5-day course covers such topics as the psychology of selling, the interview, the menu, product knowledge, and conversions. Special emphasis is placed on rigorous group exercises and interactive role-play activities. The FILES Certification focuses on legal compliance, as well as F&I processes and selling methods. Students who participate in this course must demonstrate both legal knowledge and exceptional sales skills in order to earn FILES certification. For more information, please visit www.performancedevelopmentcenter.com.

Training Calendar

Skills for the Business Manager with FILES Certification

9/17/2012 - 9/21/2012

Deerfield Beach, FL

Skills for the business manager focuses on the processes and selling methods used in the Finance and Insurance department, and integrates techniques proven to improve F&I revenue. This 5-day course covers such topics as the psychology of selling, the interview, the menu, product knowledge, and conversions. Special emphasis is placed on rigorous group exercises and interactive role-play activities. The FILES Certification focuses on legal compliance, as well as F&I processes and selling methods. Students who participate in this course must demonstrate both legal knowledge and exceptional sales skills in order to earn FILES certification. For more information, please visit www.performancedevelopmentcenter.com.

Training Calendar

Skills for the Business Manager with FILES Certification

9/10/2012 - 9/14/2012

Deerfield Beach, FL

Skills for the business manager focuses on the processes and selling methods used in the Finance and Insurance department, and integrates techniques proven to improve F&I revenue. This 5-day course covers such topics as the psychology of selling, the interview, the menu, product knowledge, and conversions. Special emphasis is placed on rigorous group exercises and interactive role-play activities. The FILES Certification focuses on legal compliance, as well as F&I processes and selling methods. Students who participate in this course must demonstrate both legal knowledge and exceptional sales skills in order to earn FILES certification. For more information, please visit www.performancedevelopmentcenter.com.

Training Calendar

Advanced Finance & Insurance

9/5/2012 - 9/7/2012

Deerfield Beach, FL

The Advanced Finance & Insurance course builds on the skills learned during the Skills for the Business Manager training program, and emphasizes the tools and skills necessary for experienced F&I Managers to maximize profitability in the dealership, and enhance customer loyalty.

To register, contact:  Vivan Frost 954-429-2586.

Training Calendar

Skills for the Business Manager (3 Day)

9/5/2012 - 9/7/2012

Honolulu, HI

Skills for the business manager focuses on the processes and selling methods used in the Finance and Insurance department, and integrates techniques proven to improve F&I revenue. This 3-day course covers such topics as the psychology of selling, the interview, the menu, product knowledge, and conversions. Special emphasis is placed on rigorous group exercises and interactive role-play activities. For more information, please visit www.performancedevelopmentcenter.com.

Training Calendar

Skills for the Business Manager with FILES Certification

8/20/2012 - 8/24/2012

Deerfield Beach, FL

Skills for the business manager focuses on the processes and selling methods used in the Finance and Insurance department, and integrates techniques proven to improve F&I revenue. This 5-day course covers such topics as the psychology of selling, the interview, the menu, product knowledge, and conversions. Special emphasis is placed on rigorous group exercises and interactive role-play activities. The FILES Certification focuses on legal compliance, as well as F&I processes and selling methods. Students who participate in this course must demonstrate both legal knowledge and exceptional sales skills in order to earn FILES certification. For more information, please visit www.performancedevelopmentcenter.com.

Training Calendar

Skills for the Business Manager with FILES Certification

8/13/2012 - 8/17/2012

Atlanta, GA

Skills for the business manager focuses on the processes and selling methods used in the Finance and Insurance department, and integrates techniques proven to improve F&I revenue. This 5-day course covers such topics as the psychology of selling, the interview, the menu, product knowledge, and conversions. Special emphasis is placed on rigorous group exercises and interactive role-play activities. The FILES Certification focuses on legal compliance, as well as F&I processes and selling methods. Students who participate in this course must demonstrate both legal knowledge and exceptional sales skills in order to earn FILES certification. For more information, please visit www.performancedevelopmentcenter.com.

Training Calendar

Skills for the Business Manager with FILES Certification

8/13/2012 - 8/17/2012

Deerfield Beach, FL

Skills for the business manager focuses on the processes and selling methods used in the Finance and Insurance department, and integrates techniques proven to improve F&I revenue. This 5-day course covers such topics as the psychology of selling, the interview, the menu, product knowledge, and conversions. Special emphasis is placed on rigorous group exercises and interactive role-play activities. The FILES Certification focuses on legal compliance, as well as F&I processes and selling methods. Students who participate in this course must demonstrate both legal knowledge and exceptional sales skills in order to earn FILES certification. For more information, please visit www.performancedevelopmentcenter.com.

Training Calendar

Skills for the Business Manager with FILES Certification

8/6/2012 - 8/10/2012

Deerfield Beach, FL

Skills for the business manager focuses on the processes and selling methods used in the Finance and Insurance department, and integrates techniques proven to improve F&I revenue. This 5-day course covers such topics as the psychology of selling, the interview, the menu, product knowledge, and conversions. Special emphasis is placed on rigorous group exercises and interactive role-play activities. The FILES Certification focuses on legal compliance, as well as F&I processes and selling methods. Students who participate in this course must demonstrate both legal knowledge and exceptional sales skills in order to earn FILES certification. For more information, please visit www.performancedevelopmentcenter.com.

Training Calendar

Two Day "F&I Masters" Course

7/24/2012 - 7/25/2012

Boise, ID

Last year, Team One Group’s training and processes produced 92 of the top 100 and the overwhelming majority of the top performing F&I departments in the country. Since creating the first old style, four column F&I menus in the early 1990’s, Team One Research and Training has worked with the top F&I managers in the country to develop the best F&I processes and techniques for the F&I Manager.

What Will You Learn At This Two Day Seminar?

First, you’ve been working too hard.

Over the last 19 years, through “real world” research and testing in real F&I departments, Team One has identified the keys to F&I success. That’s how we produced the top performers. One of the things we were able to develop is an F&I process that is easy. That’s right. Easy. As a matter of fact, the process we will show you is so easy, you will think it can’t possibly work. But it does.

Second, you’ve been taking too long.

Our top performers are averaging under 20 minutes, total F&I time, including paperwork. How do they do that? It's easy and simple. We'll show you how.

Third, a menu alone won’t do the job for you.

What? The company that created and licensed my menu says it won’t do the job? That’s right. The actual F&I menus are just one small part of a successful process. The menu you use is probably a copy of a copy of (version 2 or 3) that we licensed to a few big F&I companies in 1996.

If you like the menu you have, bring it, we’ll show you how to make it work. Either way, we will give you the menu no one else has, the Package Option™ menu, the top performing menu in the country, with Microsoft Excel© based software, as part of your seminar fee. No monthly fees, free.

Contact Profit Concepts at (801) 394-9963 for details. Advance registration is required.

Training Calendar

Skills for the Business Manager with FILES Certification

7/23/2012 - 7/27/2012

Deerfield Beach, FL

Skills for the business manager focuses on the processes and selling methods used in the Finance and Insurance department, and integrates techniques proven to improve F&I revenue. This 5-day course covers such topics as the psychology of selling, the interview, the menu, product knowledge, and conversions. Special emphasis is placed on rigorous group exercises and interactive role-play activities. The FILES Certification focuses on legal compliance, as well as F&I processes and selling methods. Students who participate in this course must demonstrate both legal knowledge and exceptional sales skills in order to earn FILES certification. For more information, please visit www.performancedevelopmentcenter.com.

Training Calendar

Two Day "F&I Masters" Course

7/16/2012 - 7/17/2012

Mansfield, MA

Last year, Team One Group’s training and processes produced 92 of the top 100 and the overwhelming majority of the top performing F&I departments in the country. Since creating the first old style, four column F&I menus in the early 1990’s, Team One Research and Training has worked with the top F&I managers in the country to develop the best F&I processes and techniques for the F&I Manager.

What Will You Learn At This Two Day Seminar?

First, you’ve been working too hard.

Over the last 19 years, through “real world” research and testing in real F&I departments, Team One has identified the keys to F&I success. That’s how we produced the top performers. One of the things we were able to develop is an F&I process that is easy. That’s right. Easy. As a matter of fact, the process we will show you is so easy, you will think it can’t possibly work. But it does.

Second, you’ve been taking too long.

Our top performers are averaging under 20 minutes, total F&I time, including paperwork. How do they do that? It's easy and simple. We'll show you how.

Third, a menu alone won’t do the job for you.

What? The company that created and licensed my menu says it won’t do the job? That’s right. The actual F&I menus are just one small part of a successful process. The menu you use is probably a copy of a copy of (version 2 or 3) that we licensed to a few big F&I companies in 1996.

If you like the menu you have, bring it, we’ll show you how to make it work. Either way, we will give you the menu no one else has, the Package Option™ menu, the top performing menu in the country, with Microsoft Excel© based software, as part of your seminar fee. No monthly fees, free.

Contact Gregg Lindo at (800) 761-4546 for details. Advance registration is required.

Training Calendar

Skills for the Business Manager with FILES Certification

7/16/2012 - 7/20/2012

Deerfield Beach, FL

Skills for the business manager focuses on the processes and selling methods used in the Finance and Insurance department, and integrates techniques proven to improve F&I revenue. This 5-day course covers such topics as the psychology of selling, the interview, the menu, product knowledge, and conversions. Special emphasis is placed on rigorous group exercises and interactive role-play activities. The FILES Certification focuses on legal compliance, as well as F&I processes and selling methods. Students who participate in this course must demonstrate both legal knowledge and exceptional sales skills in order to earn FILES certification. For more information, please visit www.performancedevelopmentcenter.com.

Training Calendar

Two Day "F&I Masters" Course

7/11/2012 - 7/12/2012

Chicago, IL

Last year, Team One Group’s training and processes produced 92 of the top 100 and the overwhelming majority of the top performing F&I departments in the country. Since creating the first old style, four column F&I menus in the early 1990’s, Team One Research and Training has worked with the top F&I managers in the country to develop the best F&I processes and techniques for the F&I Manager.

What Will You Learn At This Two Day Seminar?

First, you’ve been working too hard.

Over the last 19 years, through “real world” research and testing in real F&I departments, Team One has identified the keys to F&I success. That’s how we produced the top performers. One of the things we were able to develop is an F&I process that is easy. That’s right. Easy. As a matter of fact, the process we will show you is so easy, you will think it can’t possibly work. But it does.

Second, you’ve been taking too long.

Our top performers are averaging under 20 minutes, total F&I time, including paperwork. How do they do that? It's easy and simple. We'll show you how.

Third, a menu alone won’t do the job for you.

What? The company that created and licensed my menu says it won’t do the job? That’s right. The actual F&I menus are just one small part of a successful process. The menu you use is probably a copy of a copy of (version 2 or 3) that we licensed to a few big F&I companies in 1996.

If you like the menu you have, bring it, we’ll show you how to make it work. Either way, we will give you the menu no one else has, the Package Option™ menu, the top performing menu in the country, with Microsoft Excel© based software, as part of your seminar fee. No monthly fees, free.

Contact Ed Goodwin (281) 634-8300 for details. Advance registration is required.

Blog

So Here's the Deal

Ronald J. Reahard
Help! My Dealership Is Packing Payments

By Ronald J. Reahard
Top trainer comes to the rescue of an F&I manager who fears an antiquated, discredited, and deceptive sales tactic has taken root at his store.

Sharing the Profit

By Ronald J. Reahard
After losing members of his sales team, a dealer asks the magazine’s resident F&I expert for his take on paying salespeople on F&I income.

Menus Don’t Work Miracles

By Ronald J. Reahard

Avoiding the AAA Objection

By Ronald J. Reahard

Done Deal

Gregory Arroyo
Red Flags Alert

By Gregory Arroyo
The editor believes recent regulatory activity should serve as a warning to dealers who haven’t dusted off their Red Flags compliance programs in the years since the rule took effect.

GAP Suffers Another Setback

By Gregory Arroyo
The editor reveals the truth behind an NPR report critical of the industry’s efforts to undo the Military Lending Act guidance that put the brakes on GAP sales.

Car Buyers Need F&I

By Gregory Arroyo

Protecting F&I’s Future

By Gregory Arroyo

Mad Marv

Marv Eleazer
Readers Are Leaders

By Marv Eleazer
Do you know the minimum amount of tread depth a tire must have for a tire-and-wheel claim to be approved? If you don’t, His Madness has a message for you.

Comply Like Nobody’s Watching

By Marv Eleazer
His Madness wants F&I pros to commit to ethical dealings with customers and finance sources because it’s the right thing to do, not just for the very real threat of reprisal.

'We Never Buy This Stuff'

By Marv Eleazer

Stop Painting Dealers With a Broad Brush

By Marv Eleazer

On the Point

Jim Ziegler
Bound to Fail

By Jim Ziegler
Da Man returns with a message to vehicle manufacturers jumping into the subscription waters: It ain’t gonna happen.

Sharpen Your Survival Skills

By Jim Ziegler
‘Da Man’ has a plan you can use to survive the collapse of the car business and remain profitable through the dealer apocalypse.

Sales Rock Stars Still Exist

By Jim Ziegler

The New Stooges

By Jim Ziegler