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Training Calendar

Five-Day Intensive F&I School

11/6/2017 - 11/10/2017

The Woodlands, TX

 American Financial & Automotive Services Inc.’s F&I University (FIU) provides industry-leading F&I curriculum and online continuing education for today’s business manager. Through the award-winning FIU development program, industry experts offer career-building techniques rather than “job training.” Also, FIU has partnered with Automotive Compliance Education (ACE) to include ACE certification with their F&I curriculum. FIU is the only F&I school to offer this certification in an instructor-led format. Aligning compliance certification and F&I training creates an even stronger program for F&I professionals to take their career to the next level.

 REGISTER TODAY at www.AFASinc.com!

Training Calendar

Five-Day Intensive F&I School

10/9/2017 - 10/13/2017

The Woodlands, TX

American Financial & Automotive Services Inc.’s F&I University (FIU) provides industry-leading F&I curriculum and online continuing education for today’s business manager. Through the award-winning FIU development program, industry experts offer career-building techniques rather than “job training.” Also, FIU has partnered with Automotive Compliance Education (ACE) to include ACE certification with their F&I curriculum. FIU is the only F&I school to offer this certification in an instructor-led format. Aligning compliance certification and F&I training creates an even stronger program for F&I professionals to take their career to the next level.

REGISTER TODAY at www.AFASinc.com!

Training Calendar

Five-Day Intensive F&I School

9/11/2017 - 9/15/2017

The Woodlands, TX

 American Financial & Automotive Services Inc.’s F&I University (FIU) provides industry-leading F&I curriculum and online continuing education for today’s business manager. Through the award-winning FIU development program, industry experts offer career-building techniques rather than “job training.” Also, FIU has partnered with Automotive Compliance Education (ACE) to include ACE certification with their F&I curriculum. FIU is the only F&I school to offer this certification in an instructor-led format. Aligning compliance certification and F&I training creates an even stronger program for F&I professionals to take their career to the next level.

 REGISTER TODAY at www.AFASinc.com!

Training Calendar

Five-Day Intensive F&I School

8/7/2017 - 8/11/2017

The Woodlands, TX

 American Financial & Automotive Services Inc.’s F&I University (FIU) provides industry-leading F&I curriculum and online continuing education for today’s business manager. Through the award-winning FIU development program, industry experts offer career-building techniques rather than “job training.” Also, FIU has partnered with Automotive Compliance Education (ACE) to include ACE certification with their F&I curriculum. FIU is the only F&I school to offer this certification in an instructor-led format. Aligning compliance certification and F&I training creates an even stronger program for F&I professionals to take their career to the next level.

 REGISTER TODAY at www.AFASinc.com!

Training Calendar

UDS Training: F&I Certification School

7/17/2017 - 7/21/2017

This five-day certification session covers: 

  1. Introduction to F&I: This module provides a solid foundation for beginning a career in F&I.
  2. Administration and Management: This module addresses all the aspects of becoming a solid administrator and manager.
  3. Product Overview: This module will cover the common features of each F&I product.
  4. Ethics and Compliance: This module covers all the state and federal rules and regulations governing the F&I processes. The workshop concludes with a final exam, with individuals earning a passing score receiving a certificate.
  5. AutoMenu Presentation Styles and Techniques: Get a streamlined approach to the F&I menu presentation, as well as the techniques designed to improve product sales.
  6. Gaining Commitment: This module is designed to provide attendees with a consistent process for uncovering and handling objections.
  7. Control Through Finance: This module is designed to provide participants with the essential ingredients for maximizing the control of each deal.
  8. Lender Relations: This module is designed to provide attendees with an understanding of how to build better lender relations.
  9. Keys to Leasing: This module will explain the fairly simple logic and common terminology behind a lease. It will also uncover the F&I profit potential often overlook on such transaction.
  10. Setting the Stage for Success: Participants will leave with a fresh look at all of the preliminary aspects of being an effective and efficient business manager.

To register, call (727) 507-8200

Training Calendar

Five-Day Intensive F&I School

7/10/2017 - 7/14/2017

The Woodlands, TX

 American Financial & Automotive Services Inc.’s F&I University (FIU) provides industry-leading F&I curriculum and online continuing education for today’s business manager. Through the award-winning FIU development program, industry experts offer career-building techniques rather than “job training.” Also, FIU has partnered with Automotive Compliance Education (ACE) to include ACE certification with their F&I curriculum. FIU is the only F&I school to offer this certification in an instructor-led format. Aligning compliance certification and F&I training creates an even stronger program for F&I professionals to take their career to the next level.

 REGISTER TODAY at www.AFASinc.com!

Training Calendar

Skills for the Business Manager with FILES Certification

6/20/2017 - 6/23/2017

Deerfield Beach, FL

Skills for the business manager focuses on the processes and selling methods used in the Finance and Insurance department, and integrates techniques proven to improve F&I revenue. This 5-day course covers such topics as the psychology of selling, the interview, the menu, product knowledge, and conversions. Special emphasis is placed on rigorous group exercises and interactive role-play activities. The FILES Certification focuses on legal compliance, as well as F&I processes and selling methods. Students who participate in this course must demonstrate both legal knowledge and exceptional sales skills in order to earn FILES certification. For more information, please visit www.performancedevelopmentcenter.com.  $1395 per attendee

Training Calendar

Skills for the Business Manager with FILES Certification

6/13/2017 - 6/16/2017

Deerfield Beach, FL

Skills for the business manager focuses on the processes and selling methods used in the Finance and Insurance department, and integrates techniques proven to improve F&I revenue. This 5-day course covers such topics as the psychology of selling, the interview, the menu, product knowledge, and conversions. Special emphasis is placed on rigorous group exercises and interactive role-play activities. The FILES Certification focuses on legal compliance, as well as F&I processes and selling methods. Students who participate in this course must demonstrate both legal knowledge and exceptional sales skills in order to earn FILES certification. For more information, please visit www.performancedevelopmentcenter.com.  $1395 per attendee

Training Calendar

Five-Day Intensive F&I School

6/12/2017 - 6/16/2017

The Woodlands, TX

American Financial & Automotive Services Inc.’s F&I University (FIU) provides industry-leading F&I curriculum and online continuing education for today’s business manager. Through the award-winning FIU development program, industry experts offer career-building techniques rather than “job training.” Also, FIU has partnered with Automotive Compliance Education (ACE) to include ACE certification with their F&I curriculum. FIU is the only F&I school to offer this certification in an instructor-led format. Aligning compliance certification and F&I training creates an even stronger program for F&I professionals to take their career to the next level.

 REGISTER TODAY at www.AFASinc.com!

Training Calendar

Skills for the Business Manager with FILES Certification

6/6/2017 - 6/9/2017

Deerfield Beach, FL

Skills for the business manager focuses on the processes and selling methods used in the Finance and Insurance department, and integrates techniques proven to improve F&I revenue. This 5-day course covers such topics as the psychology of selling, the interview, the menu, product knowledge, and conversions. Special emphasis is placed on rigorous group exercises and interactive role-play activities. The FILES Certification focuses on legal compliance, as well as F&I processes and selling methods. Students who participate in this course must demonstrate both legal knowledge and exceptional sales skills in order to earn FILES certification. For more information, please visit www.performancedevelopmentcenter.com.  $1395 per attendee

Training Calendar

Skills for the Business Manager with FILES Certification

5/23/2017 - 5/26/2017

Deerfield Beach, FL

Skills for the business manager focuses on the processes and selling methods used in the Finance and Insurance department, and integrates techniques proven to improve F&I revenue. This 5-day course covers such topics as the psychology of selling, the interview, the menu, product knowledge, and conversions. Special emphasis is placed on rigorous group exercises and interactive role-play activities. The FILES Certification focuses on legal compliance, as well as F&I processes and selling methods. Students who participate in this course must demonstrate both legal knowledge and exceptional sales skills in order to earn FILES certification. For more information, please visit www.performancedevelopmentcenter.com.  $1395 per attendee

Training Calendar

Skills for the Business Manager with FILES Certification

5/16/2017 - 5/19/2017

Deerfield Beach, FL

Skills for the business manager focuses on the processes and selling methods used in the Finance and Insurance department, and integrates techniques proven to improve F&I revenue. This 5-day course covers such topics as the psychology of selling, the interview, the menu, product knowledge, and conversions. Special emphasis is placed on rigorous group exercises and interactive role-play activities. The FILES Certification focuses on legal compliance, as well as F&I processes and selling methods. Students who participate in this course must demonstrate both legal knowledge and exceptional sales skills in order to earn FILES certification. For more information, please visit www.performancedevelopmentcenter.com.  $1395 per attendee

Training Calendar

Skills for the Business Manager with FILES Certification

5/9/2017 - 5/12/2017

Deerfield Beach, FL

Skills for the business manager focuses on the processes and selling methods used in the Finance and Insurance department, and integrates techniques proven to improve F&I revenue. This 5-day course covers such topics as the psychology of selling, the interview, the menu, product knowledge, and conversions. Special emphasis is placed on rigorous group exercises and interactive role-play activities. The FILES Certification focuses on legal compliance, as well as F&I processes and selling methods. Students who participate in this course must demonstrate both legal knowledge and exceptional sales skills in order to earn FILES certification. For more information, please visit www.performancedevelopmentcenter.com.  $1395 per attendee

Training Calendar

Skills for the Business Manager with FILES Certification

5/2/2017 - 5/5/2017

Deerfield Beach, FL

Skills for the business manager focuses on the processes and selling methods used in the Finance and Insurance department, and integrates techniques proven to improve F&I revenue. This 5-day course covers such topics as the psychology of selling, the interview, the menu, product knowledge, and conversions. Special emphasis is placed on rigorous group exercises and interactive role-play activities. The FILES Certification focuses on legal compliance, as well as F&I processes and selling methods. Students who participate in this course must demonstrate both legal knowledge and exceptional sales skills in order to earn FILES certification. For more information, please visit www.performancedevelopmentcenter.com.  $1395 per attendee

Training Calendar

Skills for the Business Manager with FILES Certification

4/18/2017 - 4/21/2017

Deerfield Beach, FL

Skills for the business manager focuses on the processes and selling methods used in the Finance and Insurance department, and integrates techniques proven to improve F&I revenue. This 5-day course covers such topics as the psychology of selling, the interview, the menu, product knowledge, and conversions. Special emphasis is placed on rigorous group exercises and interactive role-play activities. The FILES Certification focuses on legal compliance, as well as F&I processes and selling methods. Students who participate in this course must demonstrate both legal knowledge and exceptional sales skills in order to earn FILES certification. For more information, please visit www.performancedevelopmentcenter.com.  $1395 per attendee

Training Calendar

Skills for the Business Manager with FILES Certification

4/11/2017 - 4/14/2017

Deerfield Beach, FL

Skills for the business manager focuses on the processes and selling methods used in the Finance and Insurance department, and integrates techniques proven to improve F&I revenue. This 5-day course covers such topics as the psychology of selling, the interview, the menu, product knowledge, and conversions. Special emphasis is placed on rigorous group exercises and interactive role-play activities. The FILES Certification focuses on legal compliance, as well as F&I processes and selling methods. Students who participate in this course must demonstrate both legal knowledge and exceptional sales skills in order to earn FILES certification. For more information, please visit www.performancedevelopmentcenter.com.  $1395 per attendee

Training Calendar

Skills for the Business Manager with FILES Certification

4/4/2017 - 4/7/2017

Deerfield Beach, FL

Skills for the business manager focuses on the processes and selling methods used in the Finance and Insurance department, and integrates techniques proven to improve F&I revenue. This 5-day course covers such topics as the psychology of selling, the interview, the menu, product knowledge, and conversions. Special emphasis is placed on rigorous group exercises and interactive role-play activities. The FILES Certification focuses on legal compliance, as well as F&I processes and selling methods. Students who participate in this course must demonstrate both legal knowledge and exceptional sales skills in order to earn FILES certification. For more information, please visit www.performancedevelopmentcenter.com.  $1395 per attendee

Training Calendar

Skills for the Business Manager with FILES Certification

1/24/2017 - 1/27/2017

Deerfield Beach, FL

Skills for the business manager focuses on the processes and selling methods used in the Finance and Insurance department, and integrates techniques proven to improve F&I revenue. This 5-day course covers such topics as the psychology of selling, the interview, the menu, product knowledge, and conversions. Special emphasis is placed on rigorous group exercises and interactive role-play activities. The FILES Certification focuses on legal compliance, as well as F&I processes and selling methods. Students who participate in this course must demonstrate both legal knowledge and exceptional sales skills in order to earn FILES certification. For more information, please visit www.performancedevelopmentcenter.com.  $1395 per attendee

Training Calendar

Skills for the Business Manager with FILES Certification

1/17/2017 - 1/20/2017

Deerfield Beach, FL

Skills for the business manager focuses on the processes and selling methods used in the Finance and Insurance department, and integrates techniques proven to improve F&I revenue. This 5-day course covers such topics as the psychology of selling, the interview, the menu, product knowledge, and conversions. Special emphasis is placed on rigorous group exercises and interactive role-play activities. The FILES Certification focuses on legal compliance, as well as F&I processes and selling methods. Students who participate in this course must demonstrate both legal knowledge and exceptional sales skills in order to earn FILES certification. For more information, please visit www.performancedevelopmentcenter.com.  $1395 per attendee

Training Calendar

Skills for the Business Manager with FILES Certification

1/10/2017 - 1/13/2017

Deerfield Beach, FL

Skills for the business manager focuses on the processes and selling methods used in the Finance and Insurance department, and integrates techniques proven to improve F&I revenue. This 5-day course covers such topics as the psychology of selling, the interview, the menu, product knowledge, and conversions. Special emphasis is placed on rigorous group exercises and interactive role-play activities. The FILES Certification focuses on legal compliance, as well as F&I processes and selling methods. Students who participate in this course must demonstrate both legal knowledge and exceptional sales skills in order to earn FILES certification. For more information, please visit www.performancedevelopmentcenter.com.  $1395 per attendee

Training Calendar

Skills for the Business Manager with FILES Certification

11/15/2016 - 11/18/2016

Deerfield Beach, FL

Skills for the business manager focuses on the processes and selling methods used in the Finance and Insurance department, and integrates techniques proven to improve F&I revenue. This 5-day course covers such topics as the psychology of selling, the interview, the menu, product knowledge, and conversions. Special emphasis is placed on rigorous group exercises and interactive role-play activities. The FILES Certification focuses on legal compliance, as well as F&I processes and selling methods. Students who participate in this course must demonstrate both legal knowledge and exceptional sales skills in order to earn FILES certification. For more information, please visit www.performancedevelopmentcenter.com.  $1395 per attendee

Training Calendar

Skills for the Business Manager with FILES Certification

11/1/2016 - 11/4/2016

Deerfield Beach, FL

Skills for the business manager focuses on the processes and selling methods used in the Finance and Insurance department, and integrates techniques proven to improve F&I revenue. This 5-day course covers such topics as the psychology of selling, the interview, the menu, product knowledge, and conversions. Special emphasis is placed on rigorous group exercises and interactive role-play activities. The FILES Certification focuses on legal compliance, as well as F&I processes and selling methods. Students who participate in this course must demonstrate both legal knowledge and exceptional sales skills in order to earn FILES certification. For more information, please visit www.performancedevelopmentcenter.com.  $1395 per attendee

Training Calendar

Skills for the Business Manager with FILES Certification

10/18/2016 - 10/21/2016

Deerfield Beach, FL

Skills for the business manager focuses on the processes and selling methods used in the Finance and Insurance department, and integrates techniques proven to improve F&I revenue. This 5-day course covers such topics as the psychology of selling, the interview, the menu, product knowledge, and conversions. Special emphasis is placed on rigorous group exercises and interactive role-play activities. The FILES Certification focuses on legal compliance, as well as F&I processes and selling methods. Students who participate in this course must demonstrate both legal knowledge and exceptional sales skills in order to earn FILES certification. For more information, please visit www.performancedevelopmentcenter.com.  $1395 per attendee

Training Calendar

Skills for the Business Manager with FILES Certification

10/11/2016 - 10/14/2016

Deerfield Beach, FL

Skills for the business manager focuses on the processes and selling methods used in the Finance and Insurance department, and integrates techniques proven to improve F&I revenue. This 5-day course covers such topics as the psychology of selling, the interview, the menu, product knowledge, and conversions. Special emphasis is placed on rigorous group exercises and interactive role-play activities. The FILES Certification focuses on legal compliance, as well as F&I processes and selling methods. Students who participate in this course must demonstrate both legal knowledge and exceptional sales skills in order to earn FILES certification. For more information, please visit www.performancedevelopmentcenter.com.  $1395 per attendee

Training Calendar

Skills for the Business Manager with FILES Certification

10/4/2016 - 10/7/2016

Deerfield Beach, FL

Skills for the business manager focuses on the processes and selling methods used in the Finance and Insurance department, and integrates techniques proven to improve F&I revenue. This 5-day course covers such topics as the psychology of selling, the interview, the menu, product knowledge, and conversions. Special emphasis is placed on rigorous group exercises and interactive role-play activities. The FILES Certification focuses on legal compliance, as well as F&I processes and selling methods. Students who participate in this course must demonstrate both legal knowledge and exceptional sales skills in order to earn FILES certification. For more information, please visit www.performancedevelopmentcenter.com.  $1395 per attendee

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Blog

So Here's the Deal

Ronald J. Reahard
Addressing F&I’s Internet Problem

By Ronald J. Reahard
A frustrated F&I manager poses an increasingly common question: How do you sell protection products to customers who demand the final price by phone and then show up with a bank check?

(Video) Selling Eight Products Without Losing the Customer

By Ronald J. Reahard
Is offering eight products a bad idea? The magazine’s resident F&I pro says it depends on the producer and the presentation.

He Had a Goal: Remembering David Ressler

By Ronald J. Reahard

[Video] Selling to Short-Term Owners

By Ronald J. Reahard

Done Deal

Gregory Arroyo
Change Is Happening

By Gregory Arroyo
Saddened by the potential loss of another piece of his childhood, the editor tries to put the pieces together when he realizes there’s a good lesson to be learned in a toy retailer’s likely demise.

Who Will Take Up the CFPB's Torch?

By Gregory Arroyo
The CFPB’s acting director tells state regulators there will no longer be ‘regulation by enforcement,” but the editor believes there’s a long list of regulators waiting to take up the torch.

Military Lending Act Guidance: The Gift That Keeps On Giving

By Gregory Arroyo

Resolution Needed

By Gregory Arroyo

Mad Marv

Marv Eleazer
Overcome Your F&I Weaknesses

By Marv Eleazer
His Madness issues a challenge to every F&I professional: Eradicate your bad work habits, diversify your lender spread, and check your God complex at the door.

Proper Deal Structure Moves Mountains

By Marv Eleazer
His Madness has a simple but powerful piece of advice for newbie F&I managers and those struggling to adapt to the way finance sources are rating credit-challenged car buyers.

Show Us Some Love

By Marv Eleazer

Chargeback Prevention

By Marv Eleazer

On the Point

Jim Ziegler
Sharpen Your Survival Skills

By Jim Ziegler
‘Da Man’ has a plan you can use to survive the collapse of the car business and remain profitable through the dealer apocalypse.

Sales Rock Stars Still Exist

By Jim Ziegler
Da Man says $40,000-a-month sales rock stars still exist. He says you’ll find them on YouTube and Facebook Live.

The New Stooges

By Jim Ziegler

Is Your Quick Lube Driving Away Business?

By Jim Ziegler