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Training Calendar

Five-Day Intensive F&I School

11/6/2017 - 11/10/2017

The Woodlands, TX

 American Financial & Automotive Services Inc.’s F&I University (FIU) provides industry-leading F&I curriculum and online continuing education for today’s business manager. Through the award-winning FIU development program, industry experts offer career-building techniques rather than “job training.” Also, FIU has partnered with Automotive Compliance Education (ACE) to include ACE certification with their F&I curriculum. FIU is the only F&I school to offer this certification in an instructor-led format. Aligning compliance certification and F&I training creates an even stronger program for F&I professionals to take their career to the next level.

 REGISTER TODAY at www.AFASinc.com!

Training Calendar

Five-Day Intensive F&I School

10/9/2017 - 10/13/2017

The Woodlands, TX

American Financial & Automotive Services Inc.’s F&I University (FIU) provides industry-leading F&I curriculum and online continuing education for today’s business manager. Through the award-winning FIU development program, industry experts offer career-building techniques rather than “job training.” Also, FIU has partnered with Automotive Compliance Education (ACE) to include ACE certification with their F&I curriculum. FIU is the only F&I school to offer this certification in an instructor-led format. Aligning compliance certification and F&I training creates an even stronger program for F&I professionals to take their career to the next level.

REGISTER TODAY at www.AFASinc.com!

Training Calendar

Five-Day Intensive F&I School

9/11/2017 - 9/15/2017

The Woodlands, TX

 American Financial & Automotive Services Inc.’s F&I University (FIU) provides industry-leading F&I curriculum and online continuing education for today’s business manager. Through the award-winning FIU development program, industry experts offer career-building techniques rather than “job training.” Also, FIU has partnered with Automotive Compliance Education (ACE) to include ACE certification with their F&I curriculum. FIU is the only F&I school to offer this certification in an instructor-led format. Aligning compliance certification and F&I training creates an even stronger program for F&I professionals to take their career to the next level.

 REGISTER TODAY at www.AFASinc.com!

Training Calendar

Five-Day Intensive F&I School

8/7/2017 - 8/11/2017

The Woodlands, TX

 American Financial & Automotive Services Inc.’s F&I University (FIU) provides industry-leading F&I curriculum and online continuing education for today’s business manager. Through the award-winning FIU development program, industry experts offer career-building techniques rather than “job training.” Also, FIU has partnered with Automotive Compliance Education (ACE) to include ACE certification with their F&I curriculum. FIU is the only F&I school to offer this certification in an instructor-led format. Aligning compliance certification and F&I training creates an even stronger program for F&I professionals to take their career to the next level.

 REGISTER TODAY at www.AFASinc.com!

Training Calendar

UDS Training: F&I Certification School

7/17/2017 - 7/21/2017

This five-day certification session covers: 

  1. Introduction to F&I: This module provides a solid foundation for beginning a career in F&I.
  2. Administration and Management: This module addresses all the aspects of becoming a solid administrator and manager.
  3. Product Overview: This module will cover the common features of each F&I product.
  4. Ethics and Compliance: This module covers all the state and federal rules and regulations governing the F&I processes. The workshop concludes with a final exam, with individuals earning a passing score receiving a certificate.
  5. AutoMenu Presentation Styles and Techniques: Get a streamlined approach to the F&I menu presentation, as well as the techniques designed to improve product sales.
  6. Gaining Commitment: This module is designed to provide attendees with a consistent process for uncovering and handling objections.
  7. Control Through Finance: This module is designed to provide participants with the essential ingredients for maximizing the control of each deal.
  8. Lender Relations: This module is designed to provide attendees with an understanding of how to build better lender relations.
  9. Keys to Leasing: This module will explain the fairly simple logic and common terminology behind a lease. It will also uncover the F&I profit potential often overlook on such transaction.
  10. Setting the Stage for Success: Participants will leave with a fresh look at all of the preliminary aspects of being an effective and efficient business manager.

To register, call (727) 507-8200

Training Calendar

Five-Day Intensive F&I School

7/10/2017 - 7/14/2017

The Woodlands, TX

 American Financial & Automotive Services Inc.’s F&I University (FIU) provides industry-leading F&I curriculum and online continuing education for today’s business manager. Through the award-winning FIU development program, industry experts offer career-building techniques rather than “job training.” Also, FIU has partnered with Automotive Compliance Education (ACE) to include ACE certification with their F&I curriculum. FIU is the only F&I school to offer this certification in an instructor-led format. Aligning compliance certification and F&I training creates an even stronger program for F&I professionals to take their career to the next level.

 REGISTER TODAY at www.AFASinc.com!

Training Calendar

Skills for the Business Manager with FILES Certification

6/20/2017 - 6/23/2017

Deerfield Beach, FL

Skills for the business manager focuses on the processes and selling methods used in the Finance and Insurance department, and integrates techniques proven to improve F&I revenue. This 5-day course covers such topics as the psychology of selling, the interview, the menu, product knowledge, and conversions. Special emphasis is placed on rigorous group exercises and interactive role-play activities. The FILES Certification focuses on legal compliance, as well as F&I processes and selling methods. Students who participate in this course must demonstrate both legal knowledge and exceptional sales skills in order to earn FILES certification. For more information, please visit www.performancedevelopmentcenter.com.  $1395 per attendee

Training Calendar

Skills for the Business Manager with FILES Certification

6/13/2017 - 6/16/2017

Deerfield Beach, FL

Skills for the business manager focuses on the processes and selling methods used in the Finance and Insurance department, and integrates techniques proven to improve F&I revenue. This 5-day course covers such topics as the psychology of selling, the interview, the menu, product knowledge, and conversions. Special emphasis is placed on rigorous group exercises and interactive role-play activities. The FILES Certification focuses on legal compliance, as well as F&I processes and selling methods. Students who participate in this course must demonstrate both legal knowledge and exceptional sales skills in order to earn FILES certification. For more information, please visit www.performancedevelopmentcenter.com.  $1395 per attendee

Training Calendar

Five-Day Intensive F&I School

6/12/2017 - 6/16/2017

The Woodlands, TX

American Financial & Automotive Services Inc.’s F&I University (FIU) provides industry-leading F&I curriculum and online continuing education for today’s business manager. Through the award-winning FIU development program, industry experts offer career-building techniques rather than “job training.” Also, FIU has partnered with Automotive Compliance Education (ACE) to include ACE certification with their F&I curriculum. FIU is the only F&I school to offer this certification in an instructor-led format. Aligning compliance certification and F&I training creates an even stronger program for F&I professionals to take their career to the next level.

 REGISTER TODAY at www.AFASinc.com!

Training Calendar

Skills for the Business Manager with FILES Certification

6/6/2017 - 6/9/2017

Deerfield Beach, FL

Skills for the business manager focuses on the processes and selling methods used in the Finance and Insurance department, and integrates techniques proven to improve F&I revenue. This 5-day course covers such topics as the psychology of selling, the interview, the menu, product knowledge, and conversions. Special emphasis is placed on rigorous group exercises and interactive role-play activities. The FILES Certification focuses on legal compliance, as well as F&I processes and selling methods. Students who participate in this course must demonstrate both legal knowledge and exceptional sales skills in order to earn FILES certification. For more information, please visit www.performancedevelopmentcenter.com.  $1395 per attendee

Training Calendar

Skills for the Business Manager with FILES Certification

5/23/2017 - 5/26/2017

Deerfield Beach, FL

Skills for the business manager focuses on the processes and selling methods used in the Finance and Insurance department, and integrates techniques proven to improve F&I revenue. This 5-day course covers such topics as the psychology of selling, the interview, the menu, product knowledge, and conversions. Special emphasis is placed on rigorous group exercises and interactive role-play activities. The FILES Certification focuses on legal compliance, as well as F&I processes and selling methods. Students who participate in this course must demonstrate both legal knowledge and exceptional sales skills in order to earn FILES certification. For more information, please visit www.performancedevelopmentcenter.com.  $1395 per attendee

Training Calendar

Skills for the Business Manager with FILES Certification

5/16/2017 - 5/19/2017

Deerfield Beach, FL

Skills for the business manager focuses on the processes and selling methods used in the Finance and Insurance department, and integrates techniques proven to improve F&I revenue. This 5-day course covers such topics as the psychology of selling, the interview, the menu, product knowledge, and conversions. Special emphasis is placed on rigorous group exercises and interactive role-play activities. The FILES Certification focuses on legal compliance, as well as F&I processes and selling methods. Students who participate in this course must demonstrate both legal knowledge and exceptional sales skills in order to earn FILES certification. For more information, please visit www.performancedevelopmentcenter.com.  $1395 per attendee

Training Calendar

Skills for the Business Manager with FILES Certification

5/9/2017 - 5/12/2017

Deerfield Beach, FL

Skills for the business manager focuses on the processes and selling methods used in the Finance and Insurance department, and integrates techniques proven to improve F&I revenue. This 5-day course covers such topics as the psychology of selling, the interview, the menu, product knowledge, and conversions. Special emphasis is placed on rigorous group exercises and interactive role-play activities. The FILES Certification focuses on legal compliance, as well as F&I processes and selling methods. Students who participate in this course must demonstrate both legal knowledge and exceptional sales skills in order to earn FILES certification. For more information, please visit www.performancedevelopmentcenter.com.  $1395 per attendee

Training Calendar

Skills for the Business Manager with FILES Certification

5/2/2017 - 5/5/2017

Deerfield Beach, FL

Skills for the business manager focuses on the processes and selling methods used in the Finance and Insurance department, and integrates techniques proven to improve F&I revenue. This 5-day course covers such topics as the psychology of selling, the interview, the menu, product knowledge, and conversions. Special emphasis is placed on rigorous group exercises and interactive role-play activities. The FILES Certification focuses on legal compliance, as well as F&I processes and selling methods. Students who participate in this course must demonstrate both legal knowledge and exceptional sales skills in order to earn FILES certification. For more information, please visit www.performancedevelopmentcenter.com.  $1395 per attendee

Training Calendar

Skills for the Business Manager with FILES Certification

4/18/2017 - 4/21/2017

Deerfield Beach, FL

Skills for the business manager focuses on the processes and selling methods used in the Finance and Insurance department, and integrates techniques proven to improve F&I revenue. This 5-day course covers such topics as the psychology of selling, the interview, the menu, product knowledge, and conversions. Special emphasis is placed on rigorous group exercises and interactive role-play activities. The FILES Certification focuses on legal compliance, as well as F&I processes and selling methods. Students who participate in this course must demonstrate both legal knowledge and exceptional sales skills in order to earn FILES certification. For more information, please visit www.performancedevelopmentcenter.com.  $1395 per attendee

Training Calendar

Skills for the Business Manager with FILES Certification

4/11/2017 - 4/14/2017

Deerfield Beach, FL

Skills for the business manager focuses on the processes and selling methods used in the Finance and Insurance department, and integrates techniques proven to improve F&I revenue. This 5-day course covers such topics as the psychology of selling, the interview, the menu, product knowledge, and conversions. Special emphasis is placed on rigorous group exercises and interactive role-play activities. The FILES Certification focuses on legal compliance, as well as F&I processes and selling methods. Students who participate in this course must demonstrate both legal knowledge and exceptional sales skills in order to earn FILES certification. For more information, please visit www.performancedevelopmentcenter.com.  $1395 per attendee

Training Calendar

Skills for the Business Manager with FILES Certification

4/4/2017 - 4/7/2017

Deerfield Beach, FL

Skills for the business manager focuses on the processes and selling methods used in the Finance and Insurance department, and integrates techniques proven to improve F&I revenue. This 5-day course covers such topics as the psychology of selling, the interview, the menu, product knowledge, and conversions. Special emphasis is placed on rigorous group exercises and interactive role-play activities. The FILES Certification focuses on legal compliance, as well as F&I processes and selling methods. Students who participate in this course must demonstrate both legal knowledge and exceptional sales skills in order to earn FILES certification. For more information, please visit www.performancedevelopmentcenter.com.  $1395 per attendee

Training Calendar

Skills for the Business Manager with FILES Certification

1/24/2017 - 1/27/2017

Deerfield Beach, FL

Skills for the business manager focuses on the processes and selling methods used in the Finance and Insurance department, and integrates techniques proven to improve F&I revenue. This 5-day course covers such topics as the psychology of selling, the interview, the menu, product knowledge, and conversions. Special emphasis is placed on rigorous group exercises and interactive role-play activities. The FILES Certification focuses on legal compliance, as well as F&I processes and selling methods. Students who participate in this course must demonstrate both legal knowledge and exceptional sales skills in order to earn FILES certification. For more information, please visit www.performancedevelopmentcenter.com.  $1395 per attendee

Training Calendar

Skills for the Business Manager with FILES Certification

1/17/2017 - 1/20/2017

Deerfield Beach, FL

Skills for the business manager focuses on the processes and selling methods used in the Finance and Insurance department, and integrates techniques proven to improve F&I revenue. This 5-day course covers such topics as the psychology of selling, the interview, the menu, product knowledge, and conversions. Special emphasis is placed on rigorous group exercises and interactive role-play activities. The FILES Certification focuses on legal compliance, as well as F&I processes and selling methods. Students who participate in this course must demonstrate both legal knowledge and exceptional sales skills in order to earn FILES certification. For more information, please visit www.performancedevelopmentcenter.com.  $1395 per attendee

Training Calendar

Skills for the Business Manager with FILES Certification

1/10/2017 - 1/13/2017

Deerfield Beach, FL

Skills for the business manager focuses on the processes and selling methods used in the Finance and Insurance department, and integrates techniques proven to improve F&I revenue. This 5-day course covers such topics as the psychology of selling, the interview, the menu, product knowledge, and conversions. Special emphasis is placed on rigorous group exercises and interactive role-play activities. The FILES Certification focuses on legal compliance, as well as F&I processes and selling methods. Students who participate in this course must demonstrate both legal knowledge and exceptional sales skills in order to earn FILES certification. For more information, please visit www.performancedevelopmentcenter.com.  $1395 per attendee

Training Calendar

Skills for the Business Manager with FILES Certification

11/15/2016 - 11/18/2016

Deerfield Beach, FL

Skills for the business manager focuses on the processes and selling methods used in the Finance and Insurance department, and integrates techniques proven to improve F&I revenue. This 5-day course covers such topics as the psychology of selling, the interview, the menu, product knowledge, and conversions. Special emphasis is placed on rigorous group exercises and interactive role-play activities. The FILES Certification focuses on legal compliance, as well as F&I processes and selling methods. Students who participate in this course must demonstrate both legal knowledge and exceptional sales skills in order to earn FILES certification. For more information, please visit www.performancedevelopmentcenter.com.  $1395 per attendee

Training Calendar

Skills for the Business Manager with FILES Certification

11/1/2016 - 11/4/2016

Deerfield Beach, FL

Skills for the business manager focuses on the processes and selling methods used in the Finance and Insurance department, and integrates techniques proven to improve F&I revenue. This 5-day course covers such topics as the psychology of selling, the interview, the menu, product knowledge, and conversions. Special emphasis is placed on rigorous group exercises and interactive role-play activities. The FILES Certification focuses on legal compliance, as well as F&I processes and selling methods. Students who participate in this course must demonstrate both legal knowledge and exceptional sales skills in order to earn FILES certification. For more information, please visit www.performancedevelopmentcenter.com.  $1395 per attendee

Training Calendar

Skills for the Business Manager with FILES Certification

10/18/2016 - 10/21/2016

Deerfield Beach, FL

Skills for the business manager focuses on the processes and selling methods used in the Finance and Insurance department, and integrates techniques proven to improve F&I revenue. This 5-day course covers such topics as the psychology of selling, the interview, the menu, product knowledge, and conversions. Special emphasis is placed on rigorous group exercises and interactive role-play activities. The FILES Certification focuses on legal compliance, as well as F&I processes and selling methods. Students who participate in this course must demonstrate both legal knowledge and exceptional sales skills in order to earn FILES certification. For more information, please visit www.performancedevelopmentcenter.com.  $1395 per attendee

Training Calendar

Skills for the Business Manager with FILES Certification

10/11/2016 - 10/14/2016

Deerfield Beach, FL

Skills for the business manager focuses on the processes and selling methods used in the Finance and Insurance department, and integrates techniques proven to improve F&I revenue. This 5-day course covers such topics as the psychology of selling, the interview, the menu, product knowledge, and conversions. Special emphasis is placed on rigorous group exercises and interactive role-play activities. The FILES Certification focuses on legal compliance, as well as F&I processes and selling methods. Students who participate in this course must demonstrate both legal knowledge and exceptional sales skills in order to earn FILES certification. For more information, please visit www.performancedevelopmentcenter.com.  $1395 per attendee

Training Calendar

Skills for the Business Manager with FILES Certification

10/4/2016 - 10/7/2016

Deerfield Beach, FL

Skills for the business manager focuses on the processes and selling methods used in the Finance and Insurance department, and integrates techniques proven to improve F&I revenue. This 5-day course covers such topics as the psychology of selling, the interview, the menu, product knowledge, and conversions. Special emphasis is placed on rigorous group exercises and interactive role-play activities. The FILES Certification focuses on legal compliance, as well as F&I processes and selling methods. Students who participate in this course must demonstrate both legal knowledge and exceptional sales skills in order to earn FILES certification. For more information, please visit www.performancedevelopmentcenter.com.  $1395 per attendee

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Blog

So Here's the Deal

Ronald J. Reahard
Avoiding the AAA Objection

By Ronald J. Reahard
Top trainer advises F&I pros to eliminate the ‘I have AAA’ objection by downplaying the very real — but relatively minor — roadside assistance benefit included with most service contracts.

(Video) Capture Missed VSC Sales

By Ronald J. Reahard
In response to a reader question, the magazine’s F&I wiz updates his plan for re-pitching service contracts to customers who declined the protection at the time of delivery.

The Dealer Moved My Goal Posts

By Ronald J. Reahard

Addressing F&I’s Internet Problem

By Ronald J. Reahard

Done Deal

Gregory Arroyo
Protecting F&I’s Future

By Gregory Arroyo
The editor responds to a reader’s question about whether F&I managers are being replaced by iPads and digital retailing tools.

Game Almost Over

By Gregory Arroyo
With the CFPB’s controversial guidance officially repealed, the editor delves into what the bureau was really after in its targeting of dealer participation.

The Repair Is Covered

By Gregory Arroyo

Change Is Happening

By Gregory Arroyo

Mad Marv

Marv Eleazer
Stop Painting Dealers With a Broad Brush

By Marv Eleazer
His Madness has a few choice words for media members who obsess over every act of dealer malfeasance while ignoring their charitable and volunteer efforts.

I Love F&I. How About You?

By Marv Eleazer
His Madness challenges F&I professionals to decide right here and now whether F&I is your career or just a job.

Is That Legal?

By Marv Eleazer

Overcome Your F&I Weaknesses

By Marv Eleazer

On the Point

Jim Ziegler
Bound to Fail

By Jim Ziegler
Da Man returns with a message to vehicle manufacturers jumping into the subscription waters: It ain’t gonna happen.

Sharpen Your Survival Skills

By Jim Ziegler
‘Da Man’ has a plan you can use to survive the collapse of the car business and remain profitable through the dealer apocalypse.

Sales Rock Stars Still Exist

By Jim Ziegler

The New Stooges

By Jim Ziegler