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Web Seminars

Changing Software? Overcome the No. 1 Obstacle to Successful Implementation

11/10/2016

Click here to register today!

FREE WEBINAR 

Changing Software? Overcome the No. 1 Obstacle to Successful Implementation

Originally aired: Thursday, November 10, 2016 ● 11:00 AM PT/2:00 PM ET 

You’ve brainstormed, you’ve researched, and you’ve sat through countless demos looking for the perfect partner. Now it’s time to sign on the dotted line. Soon, all your problems will be over…right?

Well, not quite. You will only see the benefits of change when it occurs at the individual employee level. Making sure that happens can be a significantly larger challenge than deciding on your new technology to begin with. In this free webinar, you’ll learn:

  • The first steps to changing software or processes that you absolutely cannot miss, or risk failure
  • The biggest challenge to gaining employee buy-in, and how to defeat it once and for all
  • How your new software can determine the success of implementation before you even start
  • Why many technology changes fail, and what you can do to avoid others’ mistakes

Speaker:

Nathan Usher, Director of Business Development, DealerSocket

Click here to register today!

Web Seminars

Discover a 140-year-old secret to reaching new levels of F&I success

10/6/2016

Click here to register today!

FREE WEBINAR 

Discover a 140-year-old secret to reaching new levels of F&I success

Originally aired: Thursday, October 6, 2016 ● 11:00 AM PT/2:00 PM ET

Webinar attendees will learn a 140-year-old secret to help build a world-class customer experience and maximize F&I opportunities. 

Zurich will share seven keys to this secret:

  1. Strategies to maximizing cash PVR
  2. Increasing lease product penetration and PVR
  3. F&I presentation technology
  4. Training sales personnel and the sales desk
  5. The ultimate turnover
  6. Conducting a successful sales meeting
  7. Steps to an effective save-a-deal meeting

Zurich will provide attendees with action items they can implement to help identify opportunities for creating a collaborative approach to an enhanced customer experience.

Speakers:

Sam D’Arc, National Finance & Insurance Manager, Zurich in North America

Rick Strifler, Regional Finance & Insurance Manager, Zurich in North America

Click here to register today!

Blog

So Here's the Deal

Ronald J. Reahard
Achieving $1,600 Per Copy

By Ronald J. Reahard
An F&I manager from New York asks the magazine’s resident F&I pro how achieving a $1,600 per-copy average is even possible. He responds with strategies employed by the Top 25 F&I operations in the nation.

Starting F&I Online

By Ronald J. Reahard
The magazine’s resident F&I pro agrees that tech tools can’t sell product alone, but he does believe the online space offers new opportunities for F&I pros to engage and educate customers.

(Video) Handling the 'Be Back' Objection

By Ronald J. Reahard

(Video) Overcoming Helicopter Parents

By Ronald J. Reahard

Done Deal

Gregory Arroyo
Time to Change the Message

By Gregory Arroyo
The editor wonders what marketers hope to accomplish by bashing F&I and warns them not to bite the hand that pushes the buttons.

Turning 100

By Gregory Arroyo
The editor reflects on his decade-long connection to the industry and the 100-year-old association that drives it.

Are the CFPB’s Days Numbered?

By Gregory Arroyo

Anti-Consumer, Me?

By Gregory Arroyo

Mad Marv

Marv Eleazer
Taking Inventory

By Marv Eleazer
His Madness offers up some recommendations for making 2017 a prosperous year, maybe even a record-setting year.

Culture Clash

By Marv Eleazer
His Madness breaks from his usual F&I programming to deliver a message to dealers about the importance of culture and the keys to instilling and maintaining it.

Defining F&I Success

By Marv Eleazer

Stop the Madness

By Marv Eleazer

On the Point

Jim Ziegler
CPO: Are You In or Out?

By Jim Ziegler
Da Man believes CPO leasing will be the hot ticket in 2017, especially now that vehicle OEMs and private companies have muddied the CPO waters.

Fasten Those Seatbelts

By Jim Ziegler
With a major slowdown imminent, Da Man says it’s time to ditch those new-age theories and get back to the basics.

Harry's in a Slump

By Jim Ziegler

Time to Pay the Piper

By Jim Ziegler