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Events


Training Calendar

Ethics & Compliance Certification

4/3/2018 - 4/3/2019

Available Anytime Online

Ethical and compliance-related violations are serious business — serious enough to jeopardize your current job or career and could even result in jail time. This exclusive online course is designed to educate you on various compliance obstacles you may face in your dealership. With the retail automotive environment, and F&I specifically, ranking as one of the most regulated industries, this course is sure to cover all of the potential pitfalls that you could face in your daily routine. Broad topics include: the regulatory landscape overview, common violations, sales and desking, the F&I process, creating a compliant culture and sound practices. Throughout the course, you will be quizzed after each lesson and ultimately be required to take a final exam. Those who achieve a passing score will receive a certificate as a professional who takes a proactive approach to Ethics and Compliance.

To learn more or take the course, visit www.UDSTraining.com/Ethics today or call John Tabar, UDS Director of Training, at (800) 282-1154.

Training Calendar

F&I Certification School

5/7/2018 - 5/11/2018

Clearwater, Fla.

This is a comprehensive five-day certification session which presents a complete F&I foundation for those new to the business, or the veteran looking to revisit the fundamentals of today’s business landscape. It includes 10 modules important to the responsibilities and activities of an F&I professional. Topics include credit applications and lender relations, protection products, presentation skills, objection handling, ethics and compliance, leasing and more. The session is ultimately designed to create a stream of qualified F&I professionals who possess the knowledge to succeed and eventually advance into dealership operations management. Give yourself the best chance at a successful automotive F&I career, and beyond, by registering today.

Visit www.UDSDealerServices.com or contact John Tabar, UDS Director of Training, directly at (800) 282-1154.

Blog

So Here's the Deal

Ronald J. Reahard
Addressing F&I’s Internet Problem

By Ronald J. Reahard
A frustrated F&I manager poses an increasingly common question: How do you sell protection products to customers who demand the final price by phone and then show up with a bank check?

(Video) Selling Eight Products Without Losing the Customer

By Ronald J. Reahard
Is offering eight products a bad idea? The magazine’s resident F&I pro says it depends on the producer and the presentation.

He Had a Goal: Remembering David Ressler

By Ronald J. Reahard

[Video] Selling to Short-Term Owners

By Ronald J. Reahard

Done Deal

Gregory Arroyo
Change Is Happening

By Gregory Arroyo
Saddened by the potential loss of another piece of his childhood, the editor tries to put the pieces together when he realizes there’s a good lesson to be learned in a toy retailer’s likely demise.

Who Will Take Up the CFPB's Torch?

By Gregory Arroyo
The CFPB’s acting director tells state regulators there will no longer be ‘regulation by enforcement,” but the editor believes there’s a long list of regulators waiting to take up the torch.

Military Lending Act Guidance: The Gift That Keeps On Giving

By Gregory Arroyo

Resolution Needed

By Gregory Arroyo

Mad Marv

Marv Eleazer
Overcome Your F&I Weaknesses

By Marv Eleazer
His Madness issues a challenge to every F&I professional: Eradicate your bad work habits, diversify your lender spread, and check your God complex at the door.

Proper Deal Structure Moves Mountains

By Marv Eleazer
His Madness has a simple but powerful piece of advice for newbie F&I managers and those struggling to adapt to the way finance sources are rating credit-challenged car buyers.

Show Us Some Love

By Marv Eleazer

Chargeback Prevention

By Marv Eleazer

On the Point

Jim Ziegler
Sharpen Your Survival Skills

By Jim Ziegler
‘Da Man’ has a plan you can use to survive the collapse of the car business and remain profitable through the dealer apocalypse.

Sales Rock Stars Still Exist

By Jim Ziegler
Da Man says $40,000-a-month sales rock stars still exist. He says you’ll find them on YouTube and Facebook Live.

The New Stooges

By Jim Ziegler

Is Your Quick Lube Driving Away Business?

By Jim Ziegler