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fiadmin
727 Posts |
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WhatUSay
United Kingdom
2210 Posts |
 Posted - 07/05/2012 : 07:06:42
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| IMPO it is the agents/providers/OEM's that are attempting to change the F&I process to suit their needs. |
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fiadmin
727 Posts |
Posted - 07/05/2012 : 10:14:27
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| How do you think they're benefitting? |
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WhatUSay
United Kingdom
2210 Posts |
Posted - 07/05/2012 : 10:54:31
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| You're kidding.... right? |
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Marv
Monaco
8011 Posts |
Posted - 07/05/2012 : 11:19:15
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| WUS makes an interesting point and I hadn't given this much thought. Agents/Providers/OEM's are likely feeling the pressure of substandard F&I departments and are looking at every possibility. If they become persuaded that process/product X works better than process/product B, then they would likely pressure Mr. Dealer to implement it. |
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fiadmin
727 Posts |
Posted - 07/05/2012 : 14:54:26
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| Sorry WUS, I needed you to spell it out for me. Is what Marv wrote what you were thinking? |
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WhatUSay
United Kingdom
2210 Posts |
Posted - 07/14/2012 : 09:13:46
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Here is my opinion:
F&I people fail to comprehend the use of technology will in the very near future ultimately will replace the human interaction. |
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Marv
Monaco
8011 Posts |
Posted - 07/14/2012 : 10:43:19
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So, is it your opinion technology like the iPad used in the hands of sales managers and salespeople could eventually replace FIM's?
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WhatUSay
United Kingdom
2210 Posts |
Posted - 07/14/2012 : 11:50:34
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| Marv it is going to replace how vehicles are sold in franchises as well. |
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jimbo67
USA
2044 Posts |
Posted - 07/14/2012 : 12:12:21
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I refuse to believe that we, as a society, have grown so weary of human interaction that we would rather interact with a computer. Sure it will change things, but I do not see technology replacing the sales or F&I staffing needs at the dealership level. Even though we are in an age when you can order ANYTHING via the internet, the stores are still packed with people. Everywhere I go, I see people buying from people. I can remember people 20 years ago saying that the internet would replace sales people by y2k. How is that dire prediction looking now?
“Success is getting what you want.. Happiness is wanting what you get.” ¯ Dale Carnegie |
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WhatUSay
United Kingdom
2210 Posts |
Posted - 07/14/2012 : 12:20:58
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| jimbo67 it is already place and in stores around the country. |
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jimbo67
USA
2044 Posts |
Posted - 07/14/2012 : 12:42:09
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Which stores have replaced sales staff and/or F&I staff with a computer?
“Success is getting what you want.. Happiness is wanting what you get.” ¯ Dale Carnegie |
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WhatUSay
United Kingdom
2210 Posts |
Posted - 07/14/2012 : 13:09:29
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This concept is not new it has been around over 15 years. There are Several in CA, FL, TX I have observed a store that operates with no sales people, the customer chooses the vehicle via computer, the vehicle is brought up, test drive, credit is approved by time they get back.
IT is a effective and simple model. |
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jimbo67
USA
2044 Posts |
Posted - 07/14/2012 : 13:10:32
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Who goes on the test drive, does the application, fills out the paperwork, sells aftermarket/back end products? And, again, which stores?
“Success is getting what you want.. Happiness is wanting what you get.” ¯ Dale Carnegie |
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jimbo67
USA
2044 Posts |
Posted - 07/14/2012 : 13:11:35
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And who is going to ask them if they want their order super sized?
“Success is getting what you want.. Happiness is wanting what you get.” ¯ Dale Carnegie |
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Marv
Monaco
8011 Posts |
Posted - 07/14/2012 : 15:37:08
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Well, I'm certain Greg & Company along with all the other trade mags would just jump at the chance to interview-hell-do a front cover on any store that is successful at this. Even though you're identity remains a mystery WUS, I feel certain your revealing or naming any of these operations wouldn't implicate you. Just name a couple and let the interviews begin. I'm VERY interested in reading about it and so are a lot of people.
The few, and I mean few, stores that have allowed themselves to be revealed that are using the iPad to sell F&I thus far haven't proven very much but an entire operation using technology like this would certainly be newsworthy. |
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Topic |
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Debating the Mobile F&I Menu
