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May 1, 2009

Consumer Protection Gone Wrong

In these tough economic times, the last thing business needs are unreasonable impediments on the sale of goods and services. Hasn’t all the bailout and stimulus spending been focused on unfreezing credit markets so folks can spend money and boost the economy?

May 1, 2009

Pay-Plan Breakdown

When it comes to F&I pay plans, don’t be surprised by what you get. Compliance auditor breaks down eight commonly used pay-plan objectives and provides his take on how they impact a dealership’s goals.

April 21, 2009

Automotive Compliance Consultants Offers Compliance and Auditing Solution

Automotive Compliance Consultants Inc. (ACC) has partnered with automotive software provider Stone Meta Inc. to provide an online compliance training and auditing solution called Compliance Solved.

April 1, 2009

Rules of the Road: Basics of Truth in Advertising Laws

In these tough economic times, driving business into the showroom is more important than ever. Many merchants invest significant resources into advertising their products in a manner designed to entice potential customers.

April 1, 2009

12 Hot-Button Issues for 2009

As state and federal regulators increase their vigilance of finance transactions, dealers will need to be on high alert when it comes to their F&I processes. Former compliance regulator addresses F&I's brave new world of compliance.

April 1, 2009

Part II: Tackling Adverse Action Notices

Knowing what triggers an adverse action notice can definitely be baffling, but so can the rules governing content and timing. Legal expert weighs in with part II of F&I's series on adverse action notices.

March 30, 2009

Group 1 Automotive Achieves Red Flags Compliance

Compli, a provider of dealership compliance management software, said the use of its Dealership Compliance Management System (DCMS) by Group 1 Automotive in Houston, Texas, has helped the dealership group reach a 98 percent Red Flags compliance level in less than two weeks.

March 1, 2009

Choosing Your Lead Provider

In these tough economic times, many dealers are looking for ways to cut expenses and protect cash flow. Some will feel the need to cut back on advertising, while others will recognize that advertising can be a lifeline in a down market.

March 1, 2009

Staying in Control

There are reasons why The Suburban Collection, the 14th largest dealer group in the nation, has achieved 60 years in the business. Learn how the dealer group has maintained its success.

February 1, 2009

6 Ways to Keep Regulators at Bay

Tough times usually mean an increase in the number of consumer complaints filed against retailers and creditors, at least that's been the case in my experience. So, as we face what many believe will be a difficult year for profits, it’s probably a good idea for you to be diligent about enforcing your store’s compliance policies and procedures.