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July 28, 2015

Vero Forms New Division With Acquisition of Fidelis PPM

With the acquisition, Vero and Fidelis PPM have formed DRIV Technologies LLC, which will provide dealers with a new prepaid maintenance technology platform designed to drive up customer retention.

July 21, 2015

F&I Tip of the Week: Selling Tire-and-Wheel Protection

F&I trainer Gerry Gould offers up a technique for selling tire-and-wheel protection to a customer who declined the coverage on the first pass.

July 21, 2015

F&I Express Releases Compliance Tool for F&I Product Pricing

With F&I products likely to draw the CFPB’s attention, F&I Express’s new CompliPrice designed to help dealers ensure profits made on the sale of F&I products are compliant with their stores’ pricing policies.

July 16, 2015

Win a Trip to Industry Summit 2015

IAS and F&I and Showroom magazine have launched a new contest that will send five F&I managers to Industry Summit 2015. The competition will be used to tee up a special F&I manager- and agent-only workshop session at the magazine’s annual conference.

July 9, 2015

F&I Tip of the Week: Selling Theft and Vehicle-Recovery Products

John “The F&I Professor” Vecchioni explains why theft-deterrent and vehicle-recovery products are typically underperforming F&I protections in most stores. He also offers a few tips on how to change that.

July 2, 2015

F&I Tip of the Week: Establishing a Referral Program

Do you want more touches? The F&I Professor John Vecchioni explains why F&I managers need to establish a referral system that will feed the showroom and keep customers flowing into F&I.

June 30, 2015

F&I Tip of the Week: Writing Your Own Check

F&I trainer Gerry Gould has a question for F&I managers who say their check isn’t big enough: Are you doing everything you can to make your check the biggest it can be?

June 25, 2015

F&I Tip of the Week: Trainer Explains Why Customers Reject Service Contracts

Customers will offer up a variety of reasons why they don’t want a service contract, but the F&I Professor John Vecchioni says there’s only one true reason why they’ll drive off without the protection.

June 23, 2015

F&I Tip of the Week: The Right Way to Listen

Do you listen to your customers with the intent to reply or the intent to understand? F&I trainer Gerry Gould explains why it matters and how he learned the difference the hard way.

June 23, 2015

Equifax, 700 Credit Expand Partnership

The two firms announced today that they have expanded their relationship to provide dealers and their F&I offices with a fully integrated income and employment verification solution.