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January 20, 2016

UDS's Romani Joins Dealer Summit Roster

Organizers of Dealer Summit announced that United Development Systems Inc. (UDS)’s Fernando Romani has agreed to speak at the event, which is scheduled for May 3–5, 2016, at the Sheraton Tampa Riverwalk Hotel.

January 19, 2016

F&I Tip of the Week: Using In-Car Tech to Sell VSCs

Study after study shows that in-car tech is the main reason for the recent declines in vehicle quality. F&I trainer Gerry Gould says there’s one question F&I pros can ask customers that will tee up a discussion on how a service contract can keep those creature features operational.

January 15, 2016

Dealer Summit 2016 to Host F&I Think Tank

The one-day preshow event was created in partnership with Ethical F&I Managers, a more than 5,000-member Facebook group created by F&I and Showroom’s ‘Mad’ Marv Eleazer. It’s scheduled for Tuesday, May 3, at the Sheraton Tampa Riverwalk Hotel.

January 6, 2016

Wise F&I Adds to Sales Team

The F&I product provider announced the hiring of Amy Counts as an account executive. The 18-year industry veteran has served in various roles at Reynolds and Reynolds and RouteOne.

November 25, 2015

Solving the Pay Plan Dilemma

F&I professionals are outpacing the earnings of their colleagues in the sales department and even at the executive management level, and every attempt to relevel the playing field has its pros and cons.

November 25, 2015

6 Tips for F&I Managers

To be an F&I professional, there are six things you need to stop (or start) doing, because whether you like it or not, you’re a role model.

November 19, 2015

F&I Tip of the Week: Transitioning to the Menu

Having trouble transitioning to your menu presentation? John 'The F&I Professor' Vecchioni offers a tip designed to help customers put value and cost in perspective.

November 13, 2015

R.I.P. Payment Packing

The AFIP’s executive director says it’s time to say goodbye and good riddance to a relic of F&I’s past. He explains why ‘a little wiggle room’ hurts new-car gross and puts sales at risk.

November 13, 2015

No Demo, No TO

His Madness says the test drive isn’t obsolete. He explains why working a deal without one is a wasted effort for everyone involved.

November 12, 2015

Embracing Tech Results in Higher Customer Satisfaction, J.D. Power Finds

In its 29th year, J.D. Power’s U.S. Sales Satisfaction Index Study showed that the use of technology tools like tablets and computer displays resulted in higher customer satisfaction.