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May 26, 2015

F&I Tip of the Week: Handling the AAA Objection

F&I trainer Gerry Gould breaks down his response to the AAA objection. His approach: Don’t get furious, get curious. Find out what he means in his latest F&I Tip of the Week.

May 19, 2015

F&I Tip of the Week: The ‘I Bought It and Never Used It’ Objection

How do you respond to a customer who says they purchased an F&I product but never used it? Gerry Gould has the answer in F&I’s Tip of the Week.

May 13, 2015

Autosoft Certifies MaximTrak F&I Platform

MaximTrack Technologies’ F&I suite has completed Autosoft’s certification process and now integrates with the tech firm’s FLEX DMS.

May 12, 2015

F&I Tip of the Week: ‘Can I Think About It?’

There’s nothing more aggravating than a customer asking for time to “think about it” after you've delivered a solid product presentation. F&I trainer Gerry Gould offers an effective response in his latest F&I Tip of the Week.

May 1, 2015

Try Before You Buy

The father of the F&I menu is back, and he has a message for companies claiming to have developed the next big thing for F&I.

April 28, 2015

Annual Cost to Own a Vehicle Falls 2%, AAA Finds

Decreases in gas prices and finance charges related to auto loans fueled the decline, but rises in maintenance and tire replacement costs make F&I protections an important consideration for vehicle owners.

April 23, 2015

F&I Tip of the Week: Nurture the Sales Staff

F&I trainer Drew Leslie weighs in on the dysfunctional relationship between sales and F&I. His recommendation is to not let the sales staff become a product of their environment.

April 22, 2015

GWC Warranty VSCs Now Available in All 50 States

After receiving regulatory approval in Alaska, the F&I product provider announced that it's now able to operate in all 50 states.

April 21, 2015

F&I Tip of the Week: Responding to Lower Payment Requests

F&I trainer Gerry Gould breaks down the F&I manager’s roll when customers tell sales consultants they’re payment is too high.

April 2, 2015

Pelican Auto Finance, AUL Partner on New VSC Program

The subprime auto finance source joined forces with AUL to develop a new vehicle service contract program.