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381  -  390  of  251

October 14, 2014

F&I Tip of the Week: Complete the Protection

F&I trainer Gerry Gould says F&I managers should always go for more and should never sacrifice their income by settling for just one product sale. The key, he adds, is to complete the protection by matching up products that complement each other.

October 7, 2014

5 Serra Nissan Employees Arrested

The indictment of the five dealership employees follows federal charges levied against two other Serra Nissan sales managers earlier this year. They are facing federal charges related to a scheme to fraudulently boost loan approvals and car sales.

September 30, 2014

F&I Tip of the Week: Attitude Adjustment

It’s easy to get down after facing a string of cash, lease and employee deals. But F&I trainer Gerry Gould says stop being bitter, because the next deal could be the one that makes your day.

September 23, 2014

F&I Tip of the Week: 5 Ingredients to F&I Success

F&I trainer Gerry Gould issues a challenge to F&I pros. He also reveals his five ingredients to F&I success in his latest edition of F&I's Insider Tip of the Week.

August 19, 2014

F&I Tip of the Week: Rehashing Deals

United Development Systems' Gerry Gould recalls a tip his first F&I director gave him on rehashing deals. It involves two highlighters and a conversation with the credit-challenged customer.

August 14, 2014

10.5 Ways to Create Customer Interest

The magazine’s resident F&I pro thinks F&I managers can take a cue from the Duke of Wellington, who once said, ‘Wise people learn when they can. Fools learn when they must.’

July 22, 2014

Joe Verde Releases New eBook

The new eBook explains the 10 technical skills every automotive sales manager needs to help his or her salespeople improve. The eBook is the second in a planned series and is available for free.

July 22, 2014

F&I Tip of the Week: Selling Environmental Protection

Gerry Gould, director of training for United Development Systems, explains how a cell phone and a golf ball can help customers understand the benefits of environmental protection.

July 15, 2014

F&I Tip of the Week: The 'My Friend is a Mechanic' Objection

In F&I's Tip of the Week, United Development System’s Gerry Gould says that talking about technology can be a great starting point when a customer claims they have a friend who can fix their vehicle.

July 14, 2014

People, Process, Pay Plans

Top F&I mind says there are nine components that need to be in every F&I pay plan. Not only do they provide the right motivation, they can be the key to retaining top talent.