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April 4, 2017

AAA: One-In-Three U.S. Drivers Can’t Afford Unexpected Repair

The organization's newest survey backs the need for F&I protections, finding that 64 million U.S. drivers can't afford an unexpected vehicle repair. AAA also found that one-third of drivers skip or delay recommended services or repairs.

March 28, 2017

Spireon Promotes Connected Car Veteran to SVP of Sales

Reggie Ponsford was promoted to help drive further growth for the telematics solutions provider in the buy-here, pay-here, automotive retail, rental automotive, powersports and auto finance markets.

March 28, 2017

F&I Tip of the Week: Leave It to the Specialists

Would you expect the owner of a national tire chain to be an F&I product buyer? F&I trainer Gerry Gould reveals the moral of a business manager’s tale of sales success.

March 23, 2017

F&I Tip of the Week: Listen to Understand, Not Reply

Are you listening to reply? F&I trainer Gerry Gould explains why you shouldn’t in his latest F&I Tip of the Week.

March 20, 2017

AUL Corp. Releases 2017 F&I Training Schedule

The warranty and vehicle service contract provider released its 2017 F&I training schedule, which includes a three-day live course that will cover compliance, objecting handing, sales-to-F&I turnovers, and menu selling. It will be led by Kirk Manzo, director of global training for Assurant’s Vehicle Protection Services group.

March 20, 2017

Wise F&I Product Suite Now Available Through MaximTrak

Wise F&I’s voluntary protection products are now accessible through MaximTrak, a RouteOne company. According to officials, connecting the firm's F&I protections to MaximTrak’s F&I menu system demonstrates its focus on compliance, technology and simplicity for the customer.

March 7, 2017

The Big Difference: Statements vs. Objections

F&I trainer explains why handling statements like objections can put customers on the defensive and cost you the opportunity to illustrate the benefits of protection products.

March 7, 2017

Simple Is as Simple Does

A surge in questions on social media about the proper way to transition to the menu presentation prompts His Madness to share his easy-to-master process. His advice is to keep it simple.

March 7, 2017

(Video) Timing F&I

Feeling pressure from management to shorten time spent in finance, a producer from California asks the magazine’s resident F&I pro how to shorten the needs-discovery portion of his process.

February 22, 2017

Interstate Title Solutions Partners With NIADA

The technology solution provider is the association’s newest National Member Benefit partner, which means association members will have discounted access to the firm’s out-of-state tax, title and registration tool, DMV Nationwide.