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TAG SEARCH RESULT: F&I process

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March 23, 2017

F&I Tip of the Week: Listen to Understand, Not Reply

Are you listening to reply? F&I trainer Gerry Gould explains why you shouldn’t in his latest F&I Tip of the Week.

March 20, 2017

Wise F&I Product Suite Now Available Through MaximTrak

Wise F&I’s voluntary protection products are now accessible through MaximTrak, a RouteOne company. According to officials, connecting the firm's F&I protections to MaximTrak’s F&I menu system demonstrates its focus on compliance, technology and simplicity for the customer.

March 7, 2017

Remote Deliveries: Proceed With Caution

When it comes to out-of-state deliveries, the magazine’s resident compliance guru says proceed with caution. He lays out a simple process for guarding your dealership against ID thieves.

March 7, 2017

The Big Difference: Statements vs. Objections

F&I trainer explains why handling statements like objections can put customers on the defensive and cost you the opportunity to illustrate the benefits of protection products.

March 7, 2017

Simple Is as Simple Does

A surge in questions on social media about the proper way to transition to the menu presentation prompts His Madness to share his easy-to-master process. His advice is to keep it simple.

March 7, 2017

(Video) Timing F&I

Feeling pressure from management to shorten time spent in finance, a producer from California asks the magazine’s resident F&I pro how to shorten the needs-discovery portion of his process.

January 17, 2017

F&I Tip of the Week: Revisiting the Stapler Close

With technology being so pervasive in today’s new vehicles, F&I trainer reveals the one question that will set up the popular “Stapler Close” in his latest F&I Tip of the Week.

December 15, 2016

(In Spanish) F&I Tip of the Week: Maximizing the Deal

What does withdrawing from a bank account have to do with F&I? F&I trainer Fernando Romani explains in his latest F&I Tip of the Week.

December 15, 2016

F&I Tip of the Week: Maximizing the Deal

What does withdrawing from a bank account have to do with F&I? F&I trainer Fernando Romani explains in his latest F&I Tip of the Week.

November 7, 2016

Stop the Madness

His Madness takes another swipe at tech companies looking to change the F&I experience. He says if they are so bent on improving the customer experience, fix the sales process and leave F&I alone.

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