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TAG SEARCH RESULT: F&I process

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May 12, 2015

F&I Tip of the Week: ‘Can I Think About It?’

There’s nothing more aggravating than a customer asking for time to “think about it” after you've delivered a solid product presentation. F&I trainer Gerry Gould offers an effective response in his latest F&I Tip of the Week.

April 21, 2015

Asbury’s Q Auto Stores a Work in Progress

The tablet-driven, fixed-price F&I process at Asbury’s Q Auto stores didn’t perform as well as the traditional F&I process employed at the group's core stores, but officials said they are happy with the new format’s progress.

April 21, 2015

Tablet Usage Especially Low in F&I, Study Finds

An informal survey conducted by Auto/Mate Dealership Systems found that only 20% of dealership sales and service department utilize tablets. In F&I, only 7% of F&I departments polled employ a tablet-driven process.

April 2, 2015

Pelican Auto Finance, AUL Partner on New VSC Program

The subprime auto finance source joined forces with AUL to develop a new vehicle service contract program.

March 31, 2015

F&I Tip of the Week: Building an Evidence Manual

UDS’ Gerry Gould breaks down your evidence manual's must-haves in this week’s edition of F&I’s Tip of the Week.

January 29, 2015

Zurich Unveils Tablet F&I Menu

Officials with the F&I product provider said at last week’s NADA Convention & Expo that the company didn’t just develop a tablet menu, it developed a mobile F&I process.

December 17, 2014

F&I’s Winter Tune Up

The end of the year means it’s time to take inventory. F&I trainer lists four things you need to do to ensure you’re ready to maximize every opportunity in the year ahead.

December 17, 2014

Culture Change

Faulkner-Ciocca Ford is achieving big numbers in its small Pennsylvania borough. The secret to the store’s success is an approach that has torn down the walls between sales and F&I.

December 16, 2014

F&I Tip of the Week: Products that Complement

F&I trainer Gerry Gould delves into menu structure and explains how product arrangement can lead customers back to the premium package.

November 10, 2014

F&I Tip of the Week: Follow the Recipe

F&I trainer Gerry Gould details the recipe theory. What’s that? Well, if applied, it can be the difference between a good presentation and a bad presentation.