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TAG SEARCH RESULT: F&I process

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April 7, 2016

Lessons From the Indestructible Cockroach

AFIP chief finds clues to the survival of the F&I department in the hardier qualities of a common and durable pest.

April 7, 2016

2014 F&I Dealer of the Year Added to F&I Think Tank Roster

Vaden Automotive Group's Jane Vaden Thacher will be at next month's F&I Think Tank in Tampa, Fla., to explain how the group's sales and F&I process makes $1,400 per copy a reasonable expectation for F&I producers.

March 30, 2016

Time Is Money

His Madness takes a look at the many reasons customers are left waiting to see the F&I manager after committing to a purchase.

March 30, 2016

6 Ways to Improve the F&I Experience

F&I expert lists six moves F&I pros can make to improve the customer experience and increase production.

March 17, 2016

(In Spanish) F&I Tip of the Week: The Real Victim

Missing information or incomplete paperwork is the No. 1 complaint F&I managers have about sales, but who is the real victim when a key piece of information is missed or incorrect? F&I trainer Fernando Romani weighs in.

March 3, 2016

F&I Tip of the Week: Discovering the B.E.S.T.

The F&I professor returns to share an acronym he uses to describe the four personality types F&I pros see on a daily basis. He explains what they are and the approach F&I pros need to take with each one.

February 4, 2016

F&I Tip of the Week: The Impact Statement

Knowing your product’s features and benefits is critical, but F&I trainer John Vecchioni says that information won’t do any good without a solid impact statement. Find out what he means in his latest F&I Tip of the Week.

January 19, 2016

F&I Tip of the Week: Using In-Car Tech to Sell VSCs

Study after study shows that in-car tech is the main reason for the recent declines in vehicle quality. F&I trainer Gerry Gould says there’s one question F&I pros can ask customers that will tee up a discussion on how a service contract can keep those creature features operational.

January 15, 2016

Dealer Summit 2016 to Host F&I Think Tank

The one-day preshow event was created in partnership with Ethical F&I Managers, a more than 5,000-member Facebook group created by F&I and Showroom’s ‘Mad’ Marv Eleazer. It’s scheduled for Tuesday, May 3, at the Sheraton Tampa Riverwalk Hotel.

January 6, 2016

Wise F&I Adds to Sales Team

The F&I product provider announced the hiring of Amy Counts as an account executive. The 18-year industry veteran has served in various roles at Reynolds and Reynolds and RouteOne.