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June 8, 2017

American Auto Shield, KISS Concepts Unveil Customizable VSC Program

A month after joining forces with American Auto Shield, KISS Concepts' Rod Heasley announced the launch of a new vehicle service contract program that allows buyers to build their own unique plan.

July 6, 2016

(Video) Selling Paint Protection

Top trainer says the key to selling environmental protection is to educate — not sell — customers on why advances in paint application have made it a must-have.

March 17, 2016

(In Spanish) F&I Tip of the Week: The Real Victim

Missing information or incomplete paperwork is the No. 1 complaint F&I managers have about sales, but who is the real victim when a key piece of information is missed or incorrect? F&I trainer Fernando Romani weighs in.

July 21, 2015

F&I Express Releases Compliance Tool for F&I Product Pricing

With F&I products likely to draw the CFPB’s attention, F&I Express’s new CompliPrice designed to help dealers ensure profits made on the sale of F&I products are compliant with their stores’ pricing policies.

January 5, 2012

TFS to Launch Lease Wear-and-Tear Product

A Toyota Financial Services (TFS) official confirmed that the captive finance company expects to release a wear-and-tear lease product for its dealers within the next month or so.

October 7, 2011

The Great Rate Debate

Would you lower your rate to sell a product? The magazine’s from-the-trenches columnist weighs in on this $64,000 question.

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