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May 1, 2018

Brent Burns Named CEO of JM Family Enterprises

Current CEO Colin Brown, the first non-Moran family member to hold the titles of president and CEO, will maintain his role as chairman of the company’s board while providing guidance and counsel to Burns during the transition. Burns' appointment takes effect July, 1.

April 19, 2018

Calif. Dealers Seek New Protections Under State's Franchise Laws

New legislation aimed at strengthening dealer protections under California’s franchise laws will have its first committee hearing on Monday. One of its provisions specifically addresses the disclosure policy General Motors issued last summer regarding the sale of non-GM service contracts.

April 17, 2018

APCO Names David Vickers CFO

The company’s new CFO brings 35 years of experience in the insurance and automotive industries to the role, having most recently served as executive vice president and CFO of The Warranty Group.

April 17, 2018

XPEL Announces New Ultimate Plus Paint Protection Film

The proprietary paint protection film’s zero orange peel finish and clear coat properties make it virtually invisible. Its self-healing capabilities also allow fine scratches and swirls to virtually disappear with exposure to heat.

April 17, 2018

EasyCare Earns Three Workplace Recognition Awards

For the second consecutive year, the National Association of Business Resources named the F&I product provider to its ‘101 Best and Brightest Companies to Work For’ list. The company was also named one of the ‘Healthiest Employers in Atlanta’ by the Atlanta Business Chronicle.

April 16, 2018

Survey: F&I Represents Second Largest Opportunity for Margin Growth

According to a survey of 1,573 dealership owners and professionals, claims adjudication control and product branding are the two leading concerns when it comes to F&I products. Inadequate coverage, price, and 'customers not seeing the value' viewed as the three barriers to selling VSCs.

April 9, 2018

SouthwestRe, Reahard Partner to Offer F&I and Compliance Training

SouthwestRe has partnered with Reahard & Associates to offer F&I training and compliance certification to agents and dealers.

April 9, 2018

Dent Wizard Promotes Mike Black to CEO

Black served as the F&I product provider's COO for the last seven-plus years. He succeeds Terry Koebbe, whose title was elevated to chairman. Both moves took effect on April 1.

April 3, 2018

F&I Tip of the Week: Handling the 'I'll Take My Chances' Objection

'I’ll take my chances' is an all-too-common objection heard in the F&I office. F&I Trainer John Tabar offers the perfect response when that classic line is used to object to a vehicle service contract.

April 2, 2018

Hendrick to Install Reynolds docuPAD in All 96 Locations

When installations are completed in mid-July, Hendrick Automotive Group will be the largest single user of Reynolds’ docuPAD system in the United States.