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April 2, 2018

Hendrick to Install Reynolds docuPAD in All 96 Locations

When installations are completed in mid-July, Hendrick Automotive Group will be the largest single user of Reynolds’ docuPAD system in the United States.

March 22, 2018

Zurich to Showcase F&I Online Consumer Education Program at NADA

Zurich continues to enhance its digital presence with the introduction of a co-branded F&I landing page dealers can add to their websites. The new offering, which will be on display at NADA 2018, is designed to educate internet shoppers about F&I protection products.

March 20, 2018

GWC Warranty Appoints Strategic Brand Manager

F&I product provider GWC Warranty today announced the addition of Emily Dwyer as its new strategic brand manager.

March 15, 2018

RouteOne, MaximTrak Streamline F&I Process With New Functionality

The new functionality allows product documents from the 110-plus F&I product providers connected to MaximTrak’s sales and F&I solution to be included in RouteOne’s econtracting package for a single, electronic consumer signing ceremony,

March 12, 2018

(Video) Selling Eight Products Without Losing the Customer

Is offering eight products a bad idea? The magazine’s resident F&I pro says it depends on the producer and the presentation.

March 12, 2018

Finding Greatness in the Box

F&I professionals who stop swinging for the fences and focus on base hits stand to gain the confidence of their customers and the per-copy average that comes with it.

March 6, 2018

F&I Tip of the Week: Handling the Affordability Objection

When affordability is the objection, F&I trainer John Tabar says the job of the F&I manager is to show customers why they can't afford not to have the protection. He explains in his latest F&I Tip of the Week.

March 1, 2018

APCO Adds Anne Bélec to Board of Directors

The F&I product provider’s new board member spent 24 years with Ford Motor Co., where she served as director of global marketing for Ford, president and CEO of Volvo Cars of North America, and president of sales operations for Volvo Car Corp. in Sweden.

February 27, 2018

F&I Tip of the Week: The Power of a Good Transition Statement

Have you ever had trouble getting back on track after a customer raises an objection? F&I trainer John Tabar says what you need is a good transition statement.

February 20, 2018

F&I Tip of the Week: Lease-Complementing F&I Protections

Most people are drawn to a lease because of the options they have at the end of the lease. But leasing does involve some obligations. F&I trainer John Tabar says it’s those responsibilities that represent an opportunity for producers to increase product enrollment on lease deals.