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TAG SEARCH RESULT: F&I Tip of the Week

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December 11, 2012

Presenting the Menu: When's the Right Time?

Do you build rapport before presenting the menu? Or do you get right to business the moment the customer enters your office? United Development Systems Gerry Gould offers his take on this all-important question in F&I’s Tip of the Week.

September 18, 2012

[Video] Tip of the Week: F&I Manager Talks Props, Repeat Customers, Service-Drive Sales

It’s rare that a customer requests an F&I manager by name, but Gerry Gould has found one. He goes one-on-one with this longtime F&I manager to get his secrets to capturing repeat business and turning service advisors into F&I advocates. Click on the link to find out what else they talked about.