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June 9, 2017

Beyond the Résumé

F&I trainer explains why building and refining a professional skillset is more important than building a solid résumé.

June 9, 2017

When Did ‘Cash’ Become a Four-Letter Word?

F&I trainer shares five proven methods for turning cash customers into F&I product buyers.

June 8, 2017

F&I Think Tank Heads to Dallas With Arroyo at the Helm

F&I and Showroom’s Gregory Arroyo will chair the 20 Group-like event, which will close out Industry Summit 2017 on Sept. 14. This year’s theme: ‘Making F&I Great Again.’

June 5, 2017

UDS Earns Top Honors in Dealers’ Choice Awards

The income development company earned a Diamond award in F&I Training and Platinum in the Compliance Training category of Auto Dealer Today’s 2017 Dealers’ Choice Awards, which are voted on by dealers and dealership personnel.

May 4, 2017

The Silent Seminar

F&I director advises dealership professionals to attack your work with a positive attitude and pledge to improve the workdays of those around you.

May 4, 2017

The Power of Momentum

F&I trainer says meeting the demand for daily improvement requires F&I professionals to create and capitalize on their own momentum. He lists 10 momentum-building books every F&I manager must read.

April 11, 2017

F&I Tip of the Week: Why People Don’t Buy

F&I trainer Gerry Gould says there’s only one reason customers don’t buy from you. He reveals what it is and offers the fix in his latest F&I Tip of the Week.

April 10, 2017

American Financial's F&I University Now Offers F&I Compliance Certification

The income development company has partnered with Automotive Compliance Education LLC to provide its dealer customers with a new F&I compliance certification program, which will be offered through the firm's F&I University.

March 28, 2017

F&I Tip of the Week: Leave It to the Specialists

Would you expect the owner of a national tire chain to be an F&I product buyer? F&I trainer Gerry Gould reveals the moral of a business manager’s tale of sales success.

March 23, 2017

F&I Tip of the Week: Listen to Understand, Not Reply

Are you listening to reply? F&I trainer Gerry Gould explains why you shouldn’t in his latest F&I Tip of the Week.