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February 16, 2016

Charlie Robinson to Keynote F&I Think Tank at Dealer Summit

Organizers of Dealer Summit announced that Charlie Robinson, president and COO of the Resource Automotive division at The Warranty Group, will deliver the keynote address for F&I Think Tank.

February 11, 2016

(In Spanish) F&I Tip of the Week: Maintaining Eye Contact

F&I trainer Fernando Romani offers a few words about the importance of maintaining eye contact when making your menu presentation.

February 4, 2016

F&I Tip of the Week: The Impact Statement

Knowing your product’s features and benefits is critical, but F&I trainer John Vecchioni says that information won’t do any good without a solid impact statement. Find out what he means in his latest F&I Tip of the Week.

February 4, 2016

AFIP Online Training Now on LightSpeed

The Association of Finance & Insurance Professionals has partnered with LightSpeed, an interactive virtual training system provider, to host its online certification program

January 26, 2016

F&I Tip of the Week: Coverage Beyond the Factory Warranty

F&I trainer Gerry Gould admits his newest tip was inspired by a simple statement an F&I manager made to a customer. Find out what the producer said in Gould’s newest F&I Tip of the Week.

January 26, 2016

2011 F&Idol Winner Joins F&I Think Tank Roster

G.P. Anderson will be one of the featured presenters at F&I Think Tank, a one-day event that will precede Dealer Summit 2016 on Tuesday, May 3, at the Sheraton Tampa Riverwalk Hotel.

January 22, 2016

F&I Trainer Gould Added to Dealer Summit Roster

Organizers of Dealer Summit announced that Gerry Gould, director of training for United Development Systems Inc. (UDS), will lead a session dedicated to F&I product sales at the event, which will be held May 3–5, 2016, at the Sheraton Tampa Riverwalk Hotel.

January 21, 2016

(In Spanish) F&I Tip of the Week: Invest in Yourself

There aren’t many investments that guarantee positive returns. F&I trainer Fernando Romani has an investment that you can make that will yield positive returns every single time.

January 19, 2016

F&I Tip of the Week: Using In-Car Tech to Sell VSCs

Study after study shows that in-car tech is the main reason for the recent declines in vehicle quality. F&I trainer Gerry Gould says there’s one question F&I pros can ask customers that will tee up a discussion on how a service contract can keep those creature features operational.

January 11, 2016

Credibility Does Sell

Top trainer says rapport moves the metal, but credibility moves the paper. He lists five ways F&I managers can build product-moving credibility.