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November 7, 2016

Stop the Madness

His Madness takes another swipe at tech companies looking to change the F&I experience. He says if they are so bent on improving the customer experience, fix the sales process and leave F&I alone.

November 7, 2016

Anti-Consumer, Me?

The editor addresses claims that he’s anti-consumer and anti-transparent. Apparently, he’s been sitting on the digital fence a little too long.

November 4, 2016

Formalized and Documented

The magazine's compliance pro believes the FTC may soon take a page out of the CFPB's playbook when it comes to regulating dealers. He explains how dealers can get prepared.

November 4, 2016

Product Providers Talk F&I Production, What's Driving It, and How Digital May Impact It

From what is an acceptable per-copy average to how their companies aim to address the digital divide, four F&I product provider reps offer their take on a host of top-of-mind topics.

November 3, 2016

Sonic: Q3 'Operationally Challenging'

F&I, used retail sales, and fixed ops helped dampen Sonic's third quarter declines in volume and gross profit per unit (GPU) retailed. The group also reported that its EchoPark locations increased their F&I per-copy average by 16.3% to $1,078. Overall, the group's F&I operations averaged $1,341 per copy during the period.

October 27, 2016

Lithia: Right People, Pay Plans and Product Deliver Record F&I Performance in Q3

Record-setting F&I, a strong used-vehicle segment, and gains in parts and service paved the way for a year-over-year improvement in total gross profit for Lithia Motors during the period.

October 20, 2016

Dent Wizard Names Finance Director for South Region

Dent Wizard promoted Regional Business Development Manager Eric Walker to finance director of the company's South region, which includes Arkansas, Kentucky, Louisiana, Mississippi, Oklahoma, Tennessee, and Texas.

October 4, 2016

F&I's Big Moment

The editor shares the details of what he believes will go down as a historic moment in the history of F&I.

October 4, 2016

Strength in Numbers

In search of a slump cure, His Madness discovers he has known the remedy all along. This month, he reveals what it is and where other F&I pros can find it.

September 6, 2016

RouteOne Names Key Directors to Executive Roles

RouteOne announced that Scott Johnsen, Amanda George and Jeff Belanger are transitioning from their directors roles to new executive positions.