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July 15, 2014

Ron Reahard Returns to Industry Summit

Voted a 2013 Best in Class trainer, Ron Reahard will lead a session at this year’s Industry Summit on converting customers to dealership financing. He will also outline a front-end process designed to keep the F&I office in the financing game.

July 14, 2014

Click to Enter

Not all dealers had today’s Internet customer in mind when they joined the digital revolution. For Sun Toyota, the Great Recession was all the motivation it needed.

June 17, 2014

SunTrust’s Dealer Financial Services Expands to Three Markets

SunTrust Banks Inc. is expanding its wholesale automobile dealer financial services to Dallas, Chicago and Boston as part of its national expansion strategy.

May 27, 2014

The Next Up Adds Capabilities for Finance and Service Departments

The firm has expanded its Web-based system to include applications for a dealership’s finance and service departments. These new applications allow management to view real-time stats and track the time managers spend with customers.

May 13, 2014

Hudson Cook Partner Receives Lifetime Achievement Award

Anne P. Fortney, a partner in the firm’s Washington, D.C., office, was recognized by the American College of Consumer Financial Services Lawyers with the prestigious Senator William Proxmire Lifetime Achievement Award.

May 1, 2014

No Customer, No Sale

F&I managers can’t sell to customers they don’t see. The father of the F&I menu provides an action plan for convincing management that every customer must visit the F&I office at the time of sale.

April 24, 2014

Bank Eliminates Dealer Markup, Cites CFPB Guidance

Chicago-based BMO Harris Bank issued a notice to its dealer customers this week, stating that it has eliminated dealer markups on indirect auto loans. The policy went into effect Thursday.

April 10, 2014

Dealertrack Launches Finance Portal for Hyundai’s Canadian Dealers

The new portal will be directly integrated into Hyundai’s systems in Canada. It will allow dealers there to electronically submit credit applications and receive real-time data updates.

April 7, 2014

PURLs of Wisdom

ChannelNet’s Paula Tompkins once toyed around with kiosks designed to take customers through a dealership’s entire sales process. Now she’s using personalized URLs to help captive finance companies realize the bigger role they play in helping dealers move the metal.

January 27, 2014

NADA Defends In-Dealership Financing

David Westcott, 2013 NADA Chairman, told attendees of the NADA Convention and Expo that the CFPB’s effort to coerce the industry into adopting flat fees will harm competition and the car buying public.